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Hotel Portal de Occidente

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Portal de Occidente

Reception
32-inch flat-screen TV with cable channels, LCD TV
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
1ra calle 8-12a, Zona 3, Quetzaltenango, Quetzaltenango
  • Templo de Minerva
    3 min drive
  • Parque Zoológico Minerva
    3 min drive
  • Los Altos Railroad Museum
    4 min drive
  • Quetzaltenango (AAZ-Los Altos)
    13 min drive

Room options

View all photos for Deluxe Single Room, 1 Double Bed, Non Smoking

Deluxe Single Room, 1 Double Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Single Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room, 2 Double Beds, Non Smoking

Classic Double or Twin Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Classic Double or Twin Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Portal de Occidente

3-star Quetzaltenango hotel with restaurant
A restaurant, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
Hotel Portal de Occidente offers 36 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Quetzaltenango hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Quetzaltenango hotel also offers a terrace, laundry facilities, and room service (during limited hours). Complimentary self parking is available on site.

Hotel Portal de Occidente is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hotel Portal de Occidente has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 for adults and USD 7 for children
  • A restaurant

Things to do

  • Bicycle storage

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Oven
  • Stovetop

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Up to 20 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

HOTEL PORTAL OCCIDENTE Quetzaltenango
HOTEL PORTAL OCCIDENTE
PORTAL OCCIDENTE Quetzaltenango
Portal De Occidente
Hotel Portal de Occidente Hotel
Hotel Portal de Occidente Quetzaltenango
Hotel Portal de Occidente Hotel Quetzaltenango

Hotel Portal de Occidente Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luigui, Guatemala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good location.
Stayed 2 nights in Jul 2021

8/10 Good

Julio, Guatemala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, a quiet place, confort room and a lot of parking
Stayed 2 nights in Oct 2020

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación amplia y limpia , todo estuvo bien
Stayed 1 night in Jan 2022