Search Deals on

Quintana Roo Vacation Packages

Beautiful cozy Hotel, rooms were clean and spacious , breakfast was very good as well My only complaint would be that the bar was mostly closed or unattended, also when trying to book a taxi from the hotel the price given was even higher than the airport prices, The area right outside the hotel could be cleaned up and updated But overall it’s a beautiful property

Le hace falta más limpieza.

Wow, my experience was great! Customer service is excellent and staff members are super friendly. Alejandro was very helpful and ensured are needs were met. I highly recommend this hotel. Thank you team Decu Downtown!

👍

El hotel está muy cómoda, la habitación amplia, muy limpia, las sábanas toallas tienen un aroma rico, el personal fue muy amable y el desayuno continental esta incluido en el precio de la noche.

An old house converted to a Japanese style osen. Generally good service. The place requires a lot of attention. The bath has mold problems. The floors need reconditioning. They are very dirty. The exercise room, as well as the mats, are dirty. Rain produced puddles in the walkable areas of the interior which was not addressed in a timely manner.