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Fenix Hotel

3.5 star property

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Photo gallery for Fenix Hotel

Hallway
Down comforters, minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Down comforters, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
Queseras del Medio E11-205, Frente al Hospital Militar, Quito, Pichincha, 170150
  • General Rumiñahui Coliseum
    ‪8 min walk‬
  • House of Ecuadorian Culture
    ‪11 min walk‬
  • Foch Square
    ‪17 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior Single Room

Down comforters, minibar, in-room safe, desk

Superior Single Room

  • 467 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, desk

Superior Double Room

  • 354 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Down comforters, minibar, in-room safe, desk

Standard Single Room

  • 86 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Down comforters, minibar, in-room safe, desk

Standard Double or Twin Room

  • 86 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

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About this property

Fenix Hotel

3.5-star hotel in Itchimbia
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Fenix Hotel offers 50 accommodations with minibars and safes. Beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

Wireless Internet access is complimentary. Event facilities measuring 215 square feet (20 square meters) include a conference center. This family-friendly hotel also offers a 24-hour fitness center, an arcade/game room, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking and valet parking are available on site.

Fenix Hotel is a smoke-free property.

A hosted evening meal is available for a surcharge daily.
Bennu Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: USD 5.50 for adults and USD 5.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee

Restaurants on site

  • Bennu Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Art supplies
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (215 square feet of space)
  • Meeting room

Outdoors

  • In a state park
  • In the mountains

Spa

  • Couples treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 16.80 per pet, plus a USD 0 deposit
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5.5 for adults and USD 5.5 for children
  • Airport shuttle fee: USD 67.20 per vehicle (roundtrip)
  • Pet deposit: USD 0
  • Pet fee: USD 16.80 per pet
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Barnard Hotel
Barnard Hotel Quito
Barnard Quito
Barnard Hotel
FENIX HOTEL Hotel
FENIX HOTEL Quito
FENIX HOTEL Hotel Quito

Fenix Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 69 out of 154 reviews
Rating 8 - Good. 51 out of 154 reviews
Rating 6 - Okay. 22 out of 154 reviews
Rating 4 - Poor. 7 out of 154 reviews
Rating 2 - Terrible. 5 out of 154 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Food was terrible
Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel
Very clean and safe hotel. Staff is very attentive.
Stayed 2 nights in Sep 2023

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly and professional staff
Stayed 1 night in Nov 2022

10/10 Excellent

George, Alexandria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for families!
I stayed at the Fenix hotel with my family. We have a great experience, the attention of the staff was excellent, the hotel was clean as well as our rooms. The breakfast was varied and the staff was attentive to stocking the food during it. Although the area is high traffic, the rooms we were assigned allowed us to rest without interruptions. I'll be back in the future!
Stayed 1 night in Sep 2022

6/10 Okay

Richard

Stayed 2 nights in Aug 2022

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Francisco, Guaynabo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho la atención del personal. Siempre atentos.
Stayed 1 night in May 2022

10/10 Excellent

Roberto, Gurabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are not too many places to get food at walking distance.
Stayed 5 nights in May 2022

6/10 Okay

Laura, Pompano Beach, FL

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel itself was nice but our room was old looking and needs an update, especially the bathroom. The water ran extremely hot to extremely cold. We only stayed one night as this was not our only destination.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
My fiancee came to pick me up at the hotel came to my room to wait for me to finish getting ready .and i was charge for an additional person in the room ,their explanation was that if she waited in the toom more than an hour even if she did not stay, i had to pay for her .when i first checked in i mentioned that my fiancee would be picking me up and they daid as long as she doesn't stay no problem. At check out they changed me for her.also metion we would have to sit in the lobby only for an hour .like in prison .no vents in rooms ,noise comes into rooms at all hours ,i was lucky if i got 3 hours sleep every night .also black mold in bathroom.
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

AOG

Liked: Staff & service
Stayed 1 night in Jul 2018

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice inside. Recently remodled and updated. Will be staying there again in the future.
Stayed 4 nights in Jul 2018

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to historic center of Quito, close to the bus station and restaurants. Comfortable and nice place
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Inexpensive Taxi Ride to Old Town
This was a quality hotel with a great and helpful staff. The room was clean and comfortable. They had coffee, tea, and water available at most times. The breakfast was very good. If you're sensitive to noise, you may want to request a room away from the street. I would definitely stay here again.
Stayed 1 night in Mar 2018

8/10 Good

Paz, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much more comfortable when moved to a better room
My stay was satisfiying, room clean n staff was nice n welcoming
Stayed 6 nights in Sep 2017

8/10 Good

Didimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent only with the check out they can't found my payment they going to charge me double because they told that my reservation was made for expedia
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Good value, NYC

Ok hotel for what it is with friendly staff , big and clean rooms.

8/10 Good

Manny, New York City

Liked: Cleanliness, staff & service, property conditions & facilities
Service was stellar!!!
The service is phenomenal!!!!! With that said, there is ZERO air conditioning available. The staff though brought me a huge fan immediately which was great. I got a bit of altitude sickness and they immediately brought me complimentary cocoa tea. The location is a short cab ride away from the Foch sector which is great for nightlife. A lot of bars and clubs to choose from. The area the hotel is in gets shady at night so I'd suggest cabbing it wherever you go.

8/10 Good

Chandramouli, St Louis, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a hotel rated as 4 star it does not have aircondition. The restaurant does not have vegetarian options also.

8/10 Good

Julian, Guayaquil, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay when the others were booked
I chose this hotel because the 5 stars hotel were all booked because of a soccer game in Quito. They have a new tower with nice rooms. Would go again with no hesitation

8/10 Good

MONICA, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Business hotel
it was a pleasant stay.hotel is nice and clean

4/10 Poor

Paola W.

Liked: Cleanliness, staff & service
Disliked: Room comfort
Documentation trip
My husband and I had to go to quito to get some documents in order. The hotel was around where we needed to go that's why we chose it. But I wouldn't stay there again. The room we were in had no air conditioning or heat. Quito has unpredictable weather. The 3 days we were there it was very hot. Our room had only one window facing a busy street from 5am-11pm there was nothing but smog. It was awful because of the pollution in quito. The room was clean and staff was friendly. It also had a nice complementary breakfast, but all this wasn't enough to stay there again.