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Comfort Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Deluxe Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Romantic Triple Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Design Cabin

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Quadruple Room, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hotel Amenities

Property Features

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include conference space. This Colonial hotel also offers a library, a terrace, and barbecue grills. For a surcharge, the property provides an area shuttle within 12 km and an airport shuttle (available 24 hours). Complimentary uncovered self parking is available on site.

Casa de Hacienda Su Merced has designated areas for smoking.

  • Library
  • Picnic area
  • Express check-in
  • Daily
  • Shopping center shuttle (surcharge)
  • 24-hour front desk
  • Business center
  • Uncovered parking
  • Secured parking
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Conference space size (meters) - 100
  • Free reception
  • Terrace
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • Free full breakfast
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Accessible shuttle
  • Total number of rooms - 10
  • Accessible airport shuttle
  • Number of floors - 1
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • Number of accessible parking spaces 20
  • Fireplace in lobby
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Front entrance ramp
  • Number of bars/lounges - 2
  • Firepit
  • Conference space
  • Free breakfast
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1200
  • Free WiFi
  • Free wired internet
  • Number of coffee shops/cafes - 2
  • Supervised childcare/activities (free)
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 1076
  • Banquet hall
  • Laundry facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Outdoor furniture

Family Friendly Amenities

  • Family property
  • Supervised childcare/activities (free)
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Room Amenities

Casa de Hacienda Su Merced offers 10 accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Yard
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Second bathroom
  • Separate sitting area
  • Free bottled water
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • Free WiFi
  • Free dial-up internet access
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • Minibar (stocked, free items)
  • Heating
  • Dryer
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 10
  • Number of bathrooms - 1
  • Shampoo
  • Local maps
  • Window screens
  • Guidebooks or recommendations
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Lever door handles
  • Carbon monoxide detector
  • Tile flooring in room

Parking

Free long-term parking , Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

A complimentary full breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Toriles - Overlooking the garden, this karaoke bar specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Playground on site
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person (roundtrip)
  • Crib (infant bed) fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher in each accommodation.

One child stays free

Noise-free rooms not guaranteed

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 8

Social distancing measures are in place

No elevators

Children stay free

Service animals not allowed

Cash or credit card deposit required

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for USD 15.0 per day.

Pet Policy

  • No pets or service animals allowed

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Hotel Names

  • Hostería Su Merced
  • Hostería Su Merced Hotel
  • Hostería Su Merced Hotel Puembo
  • Hostería Su Merced Puembo
  • Casa Hacienda Su Merced
  • Casa Hacienda Su Merced Puembo
  • Casa Hacienda Su Merced Hotel
  • Casa Hacienda Su Merced Hotel Puembo
  • Casa De Hacienda Su Merced Ecuador/Puembo
  • Casa Hacienda Su Merced Puembo
  • Casa de Hacienda Su Merced Hotel
  • Casa de Hacienda Su Merced Puembo
  • Casa de Hacienda Su Merced Hotel Puembo

Hotel Reviews

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