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Casa Gangotena

4.5 star property

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Photo gallery for Casa Gangotena

Cleanliness standards
Reception
Interior detail
Meeting facility
Junior Studio Suite, Balcony | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk
$492
Dec 8 - Dec 9

Explore the area

View in a map
Calle Bolívar OE 6-41 & Cuenca, Quito, Pichincha
  • Place, St. Francis Catholic Church
    ‪2 min walk‬
  • Place, Catedral Metropolitana de Quito
    ‪3 min walk‬
  • Place, Independence Square
    ‪5 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premium Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, Balcony

Junior Studio Suite, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Studio Suite, Balcony

  • Hill view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
Hotel Plaza Grande
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.9 out of 5, Exceptional, 208 reviews
Hotel Plaza Grande

About this property

Casa Gangotena

4.5-star hotel in Quito Historic Center
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free WiFi in public areas and free valet parking are also provided. Additionally, spa services, 24-hour room service, and a business center are onsite. Change of towels is available on request.
Casa Gangotena offers 31 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Quito hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a 24-hour business center and meeting rooms.

Wired and wireless Internet access is complimentary. This Colonial hotel also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

Casa Gangotena is a smoke-free property.

Casa Gangotena has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Relais & Chateaux.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Books
  • Library

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Colonial architecture
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 93.52 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 50 (one-way), (up to 15 years old)
  • Rollaway bed fee: USD 93.52 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Gangotena
Casa Gangotena Hotel
Casa Gangotena Hotel Quito
Casa Gangotena Quito
Casa Gangotena Hotel
Casa Gangotena Quito
Casa Gangotena Hotel Quito

Casa Gangotena Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 78 out of 91 reviews
Rating 8 - Good. 10 out of 91 reviews
Rating 6 - Okay. 2 out of 91 reviews
Rating 4 - Poor. 0 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Poplar Bluff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel for our family. Very good breakfast. Good staff. Quiet and large room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

renee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service and the rooms.
Stayed 1 night in May 2025

8/10 Good

Narayanan

Stayed 2 nights in Apr 2025

10/10 Excellent

lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Casa Gangotena was perfection! The hotel itself is beautiful and the staff was gracious and attentive. We stayed in a very comfortable, large room with a spectacular view of the Plaza de San Francisco. We enjoyed breakfast and a wonderful dinner at the hotel and loved that the menu included local cuisine. Plus, the prices were reasonable - we would have easily paid twice as much at home for a meal of the same caliber. You also shouldn't miss a late afternoon cocktail on the rooftop!
Stayed 2 nights in Jan 2025

10/10 Excellent

TUBA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

DON, South Pasadena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful historic property that has been updated and has both warmth and style. The staff pampered my family and introduced us to Ecuadorian new year traditions on the rooftop terrace with the other guests that was a memorable and unexpected way to ring in the new year. The restaurant is a fabulous showcase of Ecuadorian cuisine and excellent cocktails and fine wine. First class in every respect. I recommend without reservation.
Stayed 1 night in Dec 2024

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place it’s beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice 👌 Excllent breakfasts! And they provided bottled and distilled water for my CPAP machine. Also Concierge Desk provided assistance with tours and dining
Stayed 2 nights in Aug 2024

8/10 Good

Danielle, Dewey Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Significant leaking in the room on our final day.
Stayed 2 nights in Aug 2024

10/10 Excellent

andres

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful, the food was superb, the service was also top notch, their version of a mojito was one of the best I've had ,their breakfast buffet is nice too. The location is awesome, steps from the San Francisco Church and museum.
Stayed 2 nights in Jul 2024

8/10 Good

Demery

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous power, beautiful rooms. Charges for additional water above the small 2 bottles provided daily, which is laughable considering the cost of the hotel room. Breakfast was fabulous.
Stayed 4 nights in May 2024

10/10 Excellent

Cortney

Liked: Cleanliness, amenities, property conditions & facilities
I loved everything about this property. The personalized touches, safety, spa, afternoon, tea, absolute, beautiful gardens, and architecture. The views were outstanding. If I could, I would live there.
Stayed 1 night in Apr 2024

10/10 Excellent

Enrique

Stayed 1 night in Mar 2024

10/10 Excellent

hongli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Feb 2024

6/10 Okay

Vyacheslav, Fort Lauderdale

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Konstantin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the heart of the old year. It should be noted very friendly and professional staff. There is a beautiful terrace on the 3rd floor with an amazing view of the old town. Of particular note is the highest quality massage in the spa.

10/10 Excellent

barbara

Stayed 1 night in Jun 2023

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kathleen, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, but it’s the friendly and helpful staff that made our stay feel special.
Stayed 3 nights in Apr 2023

10/10 Excellent

Byron, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and historic hotel in the heart of downtown Quito. The staff was incredibly accommodating and made the entire experience elegant. It is on the Plaza San Francisco and is next to a beautiful cathedral. Just take into account extra time to get into and out of the area by car as the streets are very narrow and usually congested. Loved the property and would definitely come back. The best and most beautiful hotel in Quito!
Stayed 4 nights in Mar 2023

10/10 Excellent

William, Gladwyne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 3 nights in Jan 2023

10/10 Excellent

Prudence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like royalty. Room was a bit cold for our liking but there was a portable heater available.
Stayed 1 night in Jan 2023