Hostal Casa Kanela

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal Casa Kanela

Cookware/dishes/utensils
Exterior
Property grounds
Single Room | Pillowtop beds, free wired internet
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Kitchen
  • Housekeeping

Explore the area

Map
Juan Rodríguez 147 - La Mariscal, Quito, Pichincha, 17147
  • Foch Square
    3 min walk
  • Pontificia Catholic University of Educador
    12 min walk
  • La Mariscal Craft Market
    13 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    35 min drive

Room options

Double Room

  • 108 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Family Room

  • Sleeps 6
  • 3 Twin Bunk Beds

Standard Double or Twin Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single Room

  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

Triple Room

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

  • 161 sq ft
  • Sleeps 4
  • 4 Twin Beds

Basic Shared Dormitory, 2 Twin Beds, Shared Bathroom, City View

  • 15 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hostal Casa Kanela

3-star Quito guest house, connected to a shopping center in La Mariscal
A snack bar/deli, coffee/tea in a common area, and conference space are available at this guesthouse. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and a 24-hour front desk.
Hostal Casa Kanela offers 9 accommodations. Beds feature pillowtop mattresses. Guests can surf the web using the complimentary wired Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include showers. Housekeeping is provided daily.
The guesthouse offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 646 square feet (60 square meters) include conference space. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Quito guesthouse also offers multilingual staff, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

Hostal Casa Kanela has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

More

  • 1 building
  • 3 floors
  • Built in 1938
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Shower

Food and drink

  • Cookware, dishware, and utensils
  • Limited room service
  • Shared kitchen access

More

  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Casa Kanela
Casa Kanela Hotel
Casa Kanela Hotel Quito
Casa Kanela Quito
Casa Kanela Guesthouse Quito
Casa Kanela Guesthouse
Casa Kanela
Hostal Casa Kanela Quito
Hostal Casa Kanela Guesthouse
Hostal Casa Kanela Guesthouse Quito

Hostal Casa Kanela Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 26 reviews" "
Rating 8 - Good. 13 out of 26 reviews" "
Rating 6 - Okay. 7 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Jiansen, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to sleep
Only here for a very short time, but seemed to be a good spot to catch the hop on hop off bus, some good eateries within walking distance. Small room but enough for luggage. Good showers.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Would not go Back
We stayed before and after going to the galapagos islands the sign outside says english is spoken....... it seemed to be worse than my spanish We were put in room 4 a double room with "ensuite. There was a tiny shower ( which thankfully had hot water) a basin with only cold water and no shelves, cupboards or any storeage space save fort he toilet cistern lid!!! When we left for the islands I requested room8, up stairs,which although smaller is much better appointed. We were told it was free for our return dates. Unsurprisingly when we got back, it was "no possible" to have room 8 ...occupied ...and the fellow's limited English became non existant... I complained as forcefully as I could in my Spanish....but to no avail invetigations revealed there are much better hostels in this price bracket in L Mariscal neighbourhood

6/10 Okay

lou, south africa

Liked: Cleanliness
Fine but basic
Fantastic location. Rooms are basic but all you need

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Abhishek, Kolkata

Liked: Staff & service
Great room in a great location!
Located in an awesome location in La Mariscal, this hotel turned out to be better than my expectation with greatly decorated rooms and very friendly and helpful staff!

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Get what you pay for.
Very clean, no english speaking employees made things difficult. Breakfast was good, however the noise due to the poor insulation of the building resulted in zero sleep. So absolutely noisy just to have someone walk to the bathroom and just floor boards separately room above causing even more noise. for the price paid, good deal. I think I would rather pay a little more for the sleep. It is not walking distance to Old town. Must take taxi, but very cheap to do so.

8/10 Good

Gary M, Las Vegas

Liked: Cleanliness, staff & service
Attic room without a view
Overall hotel was great. Service exceptional. However, I was on the very top floor and at 6' I bumped my head several times. The room was a converted attic. Shower was exceptional. The hottest water I have found in Ecuador. Staff very helpful. Helped me plan a bus trip and explained about cheap eateries in area. Lunches all inclusive were $2.50. The Pan Americana bus station is only 5 minutes away and the Tame airlines office only ten minutes away.

4/10 Poor

John, Toronto, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Good location on a quiet and pretty street - but.
This was a low priced room but enough that we expect a comfortable bed and a decent washroom. The bed was OK but the area around it was small and low-ceilinged and there was no wall or headboard to prevent the pillows falling off so it did not meet our requirement of comfort. The bathroom failed also - there was no toilet paper and severely limited hot water - not enough for a quick shower. We had to ask for toilet paper, extra towels and soap and we are not extravagant. Wifi was included but rarely available - a common problem anywhere in Ecuador and a real nuisance. Breakfast was also included and not up to standard - less than minimum butter, jam, coffee etc. It's a pity because it would not take much to have made this into a very pleasant stay instead of causing us to move on to another low cost hotel in the same area where we had a much better time.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Custo_Benefício compensa.
Boa estadia. O hotel tem uma infraestrutura um pouco deficiente, mas o atendimento é muito bom e gentil. O custo_benefício vale. Tem que ser avisado que nao aceitam cartao.

6/10 Okay

Roberto

8/10 Good

edgar alfonso

Liked: Cleanliness, staff & service

8/10 Good

Alvaro, Pasto, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen lugar a muy buen precio
Excelente atención y muy buena ubicación. No Tv pero no necesaria. La cama de la litera superior parece un poco inestable. Se mueve mucho, pero en términos generales un muy buen lugar para hospedarse.

6/10 Okay

François, Corsier sur Vevey

Liked: Cleanliness, staff & service
Lieu calme dans un quartier animé.
Bon accueil et attentionné.Salle de bains un peu vétuste...

8/10 Good

Raul, ECUADOR

Liked: Cleanliness, staff & service, room comfort
CASA KANELA
BUENA ATENCIÓN,EXCELENTE UBICACIÓN, LO ÚNICO QUE NO NOS GUSTO ES QUE EL AGUA PARA DUCHARSE NUNCA SALIO CALIENTE

10/10 Excellent

gustavo, CARACAS VENEZUELA

Liked: Cleanliness, staff & service, room comfort
EXCELENTE
Excelente y felicito a todo el personal del Hostal por su calidad en cuanto a la atencion hacia nosotros los turistas en especial a la sñra Amparo por su calidad humana felicitaciones. Los Recomiendo 100% .

8/10 Good

Alessandro, Trento

Liked: Staff & service, property conditions & facilities, room comfort
Modesto Hotel a pochi passi da piazza Foch
L'Hotel è in una buona posizione. A quattro passi da piazza Foch, ma allo stesso tempo al riparo dal caos della piazza. In Mariscal c'è movimento solo il venerdì ed il sabato sera, nelle altre giornate non c'è nessuno e dopo le otto di sera è consigliato muoversi solo in Taxi, anche se io personalmente sono sempre rientrato a piedi. Nel primo soggiorno la Wi-fi era a dir poco lenta, ma nei 15 giorni che sono trascorsi tra un soggiorno e l'altro è stata sostituita ed ora c'è un'ottima wi-fi molto performante. Durante il primo soggiorno la camera era molto pulita, nel secondo un po' meno. Nelle camere in mansarda non ci sono tende, quindi se non si è abituati a dormire con la luce, alle sei e mezzo di mattina ci si sveglia con l'arrivo del sole.

6/10 Okay

Vitor, Brazil

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Barulhento e equipe não ajuda os viajantes.
O hostel é localizado na zona mariscal, bem localizado. O problema é que é numa casa espécie de chalé, na qual se ouvem barulhos dos vizinhos e dos hóspedes em geral, como conversas, passos etc. Outro ponto negativo é no que se refere à ajuda que eles te dão quanto ao deslocamento em Quito. Nenhum! Pouca informação e pouca boa vontade. Encontra-se melhores opções na mesma região e por preço similar.

2/10 Terrible

Farias, Venezuela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
buena ubicacion
lo unico bueno de este hostal es la ubicacion

8/10 Good

Roberto Marín, Cali, Colombia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable estancia, buena atención .
No tengo quejas. Estoy agradecido, lo califico con un 4,5 sobre 5.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Wil

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
buena ubicacion
cumple con todos los requisitos para lo requerido,es muy tranquilo,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jess.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort