*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Chez Elena Guesthouse features a spa tub and a fitness center. Dining options at the guesthouse include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.
Business-related amenities consist of a business center and a meeting room. This family-friendly guesthouse also offers a rooftop terrace, a library, and barbecue grills. For a surcharge, the property provides an area shuttle within 5 km and an airport shuttle (available 24 hours). Onsite self parking and valet parking are complimentary.
Chez Elena Guesthouse is a smoke-free property.
- Library
- Express check-in
- Use of nearby fitness center (discount)
- Children's toys
- Shopping center shuttle (surcharge)
- Number of spa tubs - 1
- Fitness facilities
- 24-hour front desk
- Business center
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Computer station
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Hair salon
- Train station pickup (surcharge)
- Concierge services
- Snack bar/deli
- Shopping on site
- Total number of rooms - 16
- Number of floors - 6
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Barbecue grill(s)
- Coffee/tea in common areas
- Rooftop terrace
- Number of bars/lounges - 1
- Beach shuttle (surcharge)
- Tours/ticket assistance
- Year Built - 2011
- Free WiFi
- Free wired internet
- Babysitting or childcare (surcharge)
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- Safe-deposit box at front desk
- Area shuttle (surcharge)
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 1
- Laundry facilities
- Television in common areas
- Arcade/game room
- Multilingual staff
Room Amenities
Chez Elena Guesthouse offers 16 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Beds feature down comforters and premium bedding. Premium cable television is provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Room service (limited hours)
- Television
- Daily housekeeping
- Phone
- Private bathroom
- Hair dryer
- In-room safe
- Washer/dryer
- Premium bedding
- Iron/ironing board (on request)
- Turndown service
- Cookware, dishware, and utensils
- Premium TV channels
- Access via exterior corridors
- In-room childcare (surcharge)
- In-room massage available
- Shower only
- Hair dryer (on request)
- Stovetop
- Cable TV service
- Free WiFi
- Dial-up Internet access (surcharge)
- Down comforter
- Dryer
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Soap
- Children's books
- Laptop-friendly workspace
Parking
Free self parking , Free valet parking , Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Chez Elena Restaurant - This family restaurant serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.
Spa Services
- Facial treatments
- Manicures and pedicures
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
Nearby Activities
Recreational amenities at the guesthouse include a spa tub and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Hiking/biking trails nearby
- Ecotours nearby
- Hot springs nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
- Breakfast fee: approximately USD 3.50 per person
- Airport shuttle fee: USD 39 per room (one way)
- Pet deposit: USD 5 per night
- Pet fee: USD 5 per pet, per night (maximum USD 60 per stay)
- An in-room refrigerator is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at noon
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard.
Staffed front desk
Children stay free - maximum age 4
Social distancing measures are in place
No cribs (infant beds) available
Children stay free
Parking height restrictions apply
Children and extra beds
- Children are welcome.
- Kids stay free! Children 4 years old and younger stay free when using existing bedding.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of USD 5 per pet, per night (maximum USD 60 per stay), plus a deposit of USD 5 per night
- Dogs and cats only
- 2 total pets
We should mention
Reservations are required for massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Alcohol is not permitted at this property.
Parking height restrictions apply.
Hotel Names
- Chez Elena Guesthouse
- Chez Elena Guesthouse House
- Chez Elena Guesthouse House Quito
- Chez Elena Guesthouse Quito
- Elena Guesthouse
- Chez Elena Quito
- Chez Elena Guesthouse Quito
- Chez Elena Guesthouse Guesthouse
- Chez Elena Guesthouse Guesthouse Quito
Hotel Reviews
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