I was in Quito for a layover. This hotel's staff was exceptionally friendly, helpful, and kind. I (a solo female traveller), arrived in the hotel later at night. As it was too late for me to comfortably venture out for dinner, the man at the front desk ordered a pizza for me. I had a single day in Quito before my flight late the following night. So, in the morning, the woman at the front desk sat down with me and went over a map of places to go and things to see. I particularly appreciated the woman's candour in noting areas that would not be safe for me to go alone, even in the daytime. While I ventured out for the day, the hotel stored my belongings (I had checked out that morning). What was exceptionally considerate was when I returned to the hotel and still had a few hours to kill before heading to the airport for a midnight flight, the same man at the front desk from the night before gave me a room free of charge to rest in before my flight. I greatly appreciated the staff at this hotel (and the woman running the breakfast was also very cheerful and friendly).