Kitu Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kitu Hotel

Superior Double or Twin Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Front of property - evening/night
View from room
24-inch LED TV with digital channels, TV, streaming services
Hallway

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Veintimilla 464 & Tamayo, Quito, Pichincha, P01000
  • Pontificia Catholic University of Educador
    4 min walk
  • Foch Square
    7 min walk
  • El Ejido Park
    8 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    35 min drive

Room options

Triple Room

  • City view
  • Sleeps 3
  • 3 Large Twin Beds and 1 Large Twin Bunk Bed

Standard Single Room

  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Standard Double or Twin Room

  • 258 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Similar properties

About this property

Kitu Hotel

3-star hotel in La Mariscal
A restaurant, a snack bar/deli, and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite.
Kitu Hotel offers 21 accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. 24-inch LED televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial hotel also offers a library, a terrace, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Limited onsite parking is available on request.

Kitu Hotel is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 9:30 AM.
Apunto Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking (max 2 spaces per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Apunto Restaurant

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-inch LED TV with digital channels
  • Streaming services

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Cruz Loma Hotel. Hotel Quito
Hotel Sierra Madre Quito
Sierra Madre Hotel
Sierra Madre Quito
Cruz Loma Hotel. Hotel
Cruz Loma Hotel. Quito
Kitu Hotel Hotel
Kitu Hotel Quito
Cruz Loma Hotel.
Kitu Hotel Hotel Quito

Kitu Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 23 out of 48 reviews" "
Rating 8 - Good. 19 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 4 out of 48 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in process, very friendly and helpful staff, even for a late arrival.
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Property conditions & facilities, room comfort
Cold water showers & attitude from staff
Run down place with lots of creepy religious art. No hot water multiple mornings. Lousy breakfast included. Condescending front desk staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic People
Everything was great, really enjoyed my stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

8/10 Good

Miodrag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and well decorated. We’ve stayed here 3 times and especially like the rooms on the top floor that have patios facing the mountains. There’s no elevator so it’s a hike to the fourth floor. The staff always helps us with our luggage.
Stayed 1 night in Feb 2023

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff. This is our second stay and we’re looking forward to returning.
Stayed 1 night in Feb 2023

10/10 Excellent

Tom

Stayed 4 nights in Feb 2023

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Shannon

Stayed 1 night in Apr 2022

10/10 Excellent

susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had several options to choose from and we are so glad we picked this place. We had the room with the balcony that had a great view of the city and surrounding hills. There were a couple of great restaurants just a block or two away for dinner. But best of all was the Nadia at the front desk. She was so friendly and helpful. She never tired of our never ending questions and requests. We would come back again and again!!!
Stayed 1 night in Mar 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kitu like home in Quito
Like a home away from home! Sound cliché, but that is exactly what we felt at Kitu Hotel. Very friendly and extremely helpful staff, ecofriendly environment, great view of the city, clean and comfortable.
Stayed 5 nights in Feb 2022

10/10 Excellent

estelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idea for a single traveler if your considering..
Very conscience staff. Once i booked the accommodation I continued to contact the hotel for advise. Nadia organized taxi, with the mans car details, name and where i should be at the airport. Exceptional service for a person who has never been to Ecuador. The hotel has many repeat visitors from all over the world, i was rather impressed.
Stayed 3 nights in Oct 2021

10/10 Excellent

Sue, Bridgwater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pretty hotel and helpful staff in a good place
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint hotel in Quito. Friendly staff , excellent area within walking distance to restaurants , brewery, Mercado & a SuperMaxi . The staff was knowledgeable . As my first trip to Ecuador this will give me a great memory. A big shout out to everyone at Cruz Lima! Thank you!
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early in the morning on an international flight and was still allowed into my room right away. The desk staff was very friendly, helpful and spoke excellent English. Breakfast in the attached restaurant was tasty and cost only $3. The rooms were spotlessly clean and very reasonably priced. The building is older and has no elevator, and at night there was some noise from hall/staircase and the street, but that just comes with the territory. The neighborhood is safe and walkable, with restaurants, a grocery store, and small markets for water/snacks very nearby.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Very helpful and friendly staff. Rooms are spacious and well appointed. Lots of hot water.
Stayed 1 night in May 2019

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean, great price!
The professor and department chair of our department stays here every other summer before he heads out to the Andes for field research. I book it for him every time -- he loves it here!
Stayed 2 nights in Jul 2018

8/10 Good

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities
One night only
We stayed at Sierra Madre for one night. The room was a good size and had a large balcony. However when speaking to friends it was overpriced compared to other rooms in the city. That said, the staff were friendly and the breakfast good.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

julie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little hotel
Really cute hotel. Located near the nightlife area but far enough away so not loud or crazy. The beds are very comfy and the room was clean and the staff was welcoming. We paid about $60 a night (including taxes).

8/10 Good

Jaqueisse, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple Place, Good value for money
Offers a hotel shuttle which consists of hiring a registered taxi for you from airport. Cost ~30 USD, airport about 40 minutes away. Rooms are very simple but clean. No fridge/AC/heat. Situated right in Mariscal Sucre area which is hotspot for restaurants, shops, etc, so easy to find food to eat. Since its in middle of the city, can be loud at night with music, car noises, etc.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
We had a lovely stay before heading out to the Amazon basin. The hotel is really nice, old world charming, with WiFi and good breakfast included.

8/10 Good

Leslie, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind, considerate staff, and comfortable hotel
I was in Quito for a layover. This hotel's staff was exceptionally friendly, helpful, and kind. I (a solo female traveller), arrived in the hotel later at night. As it was too late for me to comfortably venture out for dinner, the man at the front desk ordered a pizza for me. I had a single day in Quito before my flight late the following night. So, in the morning, the woman at the front desk sat down with me and went over a map of places to go and things to see. I particularly appreciated the woman's candour in noting areas that would not be safe for me to go alone, even in the daytime. While I ventured out for the day, the hotel stored my belongings (I had checked out that morning). What was exceptionally considerate was when I returned to the hotel and still had a few hours to kill before heading to the airport for a midnight flight, the same man at the front desk from the night before gave me a room free of charge to rest in before my flight. I greatly appreciated the staff at this hotel (and the woman running the breakfast was also very cheerful and friendly).