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Hacienda Rumiloma

5.0 star property

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Photo gallery for Hacienda Rumiloma

Porch
Presidential Suite | Living room | Fireplace
Property grounds
Presidential Suite | Living area | Fireplace
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
Obispo Diaz de la Madrid s/n, al final de la calle, Quito, Pichincha, P01000
  • TelefériQo
    ‪16 min walk‬
  • Metropolitan Hospital
    ‪4 min drive‬
  • Naciones Unidas Boulevard
    ‪7 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪68 min drive‬

Room options

View all photos for Family Suite

Family Suite | Down comforters, in-room safe, individually decorated, bed sheets

Family Suite

  • 861 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, Balcony

Suite, Balcony | Down comforters, in-room safe, individually decorated, bed sheets

Suite, Balcony

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Living room | Fireplace

Presidential Suite

  • 1560 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite, Accessible, Bathtub

Junior Suite, Accessible, Bathtub | Down comforters, in-room safe, individually decorated, bed sheets

Junior Suite, Accessible, Bathtub

  • 559 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | Down comforters, in-room safe, individually decorated, bed sheets

Superior Suite

  • 861 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Interior

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  • Free WiFi
  • Housekeeping
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4.7 out of 5, Exceptional, (212)
The price is $87
per night
$88 total
includes taxes & fees
Feb 28 - Mar 1
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About this property

Hacienda Rumiloma

5-star hotel in La Primavera
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, spa services, and conference space are onsite.
Hacienda Rumiloma offers 5 accommodations with fireplaces and designer toiletries. Each accommodation is individually decorated. Beds feature down comforters. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 1346 square feet (125 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite uncovered self parking is complimentary.

Hacienda Rumiloma has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Pub Fockers - Overlooking the garden, this bar serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours. Reservations are required.
Rumiloma - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pub Fockers
  • Rumiloma

Things to do

  • Ecotours
  • Hiking/biking trails
  • Piano
  • Playground
  • Rock climbing
  • TV in common areas
  • Yoga classes

Family friendly

  • Laundry facilities
  • Living room
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,346 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a provincial park
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Room service

More

  • Connecting rooms available
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 65.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 65.00 per vehicle (one way)
  • Rollaway bed fee: USD 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacienda Rumiloma
Hacienda Rumiloma Hotel
Hacienda Rumiloma Hotel Quito
Hacienda Rumiloma Quito
Rumiloma
Hacienda Rumiloma
Hacienda Rumiloma Hotel
Hacienda Rumiloma Quito
Rumiloma Lodge by Rotamundos
Hacienda Rumiloma Hotel Quito
Hacienda Rumiloma by Rotamundos

Hacienda Rumiloma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 62 reviews
Rating 8 - Good. 10 out of 62 reviews
Rating 6 - Okay. 4 out of 62 reviews
Rating 4 - Poor. 4 out of 62 reviews
Rating 2 - Terrible. 1 out of 62 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Stacy

Stayed 2 nights in Jul 2023

4/10 Poor

Margaret

Traveled with family
Disliked: Staff & service
Failed to show up for airport transfer to property. We got a taxi that got lost then was unable to climb the mountain due to their road conditions. We had to climb the mountain by foot to attempt to check in but the staff had already left for the evening and failed to respond when we continued to ask for assistance. Our flight arrived at midnight and at 2am my family was still not sure where we would be staying the next 3 days/nights. Taxi driver was awesome and found us a safe place to rest for the remainder of the morning until we could find accommodations.
Stayed 2 nights in Apr 2023

10/10 Excellent

Carolina

Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Magical. Just magical. Stop reading reviews and book immediately!
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hacienda staff was very attentive throughout the stay.
Stayed 3 nights in Nov 2020

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and amazing stay at Magical Rumiloma
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rumiloma The Best!!!
This was an amazing Sanctuary located in the mountains above the city of Quito. It was very easy to get there. We had the room called the cathedral which was amazing with a natural in-ground hot tub the authenticity of the rooms and the decor made you feel as though you are having the best Ecuadorian experience ever. They take care of you like kings and queens. The views are incredible of the mountains from the comfort of your bed and Lamas and peacocks at your windows and doors so peaceful so relaxing and they even have Wi-Fi LOL firewood for the bedrooms for the furnace and they bring you hot water bottles for your beds our family Can't Stop talking about how wonderful it was to stay at this Hacienda. My children are 11 and 14 and they loved it.
Stayed 1 night in Jun 2019

10/10 Excellent

Peter J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HEAVEN ON EARTH
HACIENDA RUMILOMA IS LIKE HEAVEN ON EARTH, THE LLAMAS, THE PEACOCKS, THE FRESH AIR WAS ALL EXCELLENT. I SCORE THIS PROPERTY A 10. ALL THE STAFF MEMBERS WENT OUT OF THEIR WAY TO PLEASE US IN EVERY WAY. I WOULD MOST DEFINITELY RECOMMEND THIS PROPERTY TO ANYONE WHO WOULD LIKE TO SEE WHAT HEAVEN IS LIKE.
Stayed 1 night in Jun 2019

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true paradise at a price that’s a total steal!
We stayed in the Cathedral suite for two nights. Our experience was simply unbelievable perfection. The suite itself is a palace and we could not believe this luxurious space was ours for just over $300 a night when such a room would easily cost anywhere between $1000 and up in the U.S. Not only was the room amazing, but the service and attention to detail was just incredible. Everything was just a dream - from the fresh fruit awaiting us in our suite to the turn down service including hot water bags heating each side of the bed, the absolutely breath-taking bouquet of roses in our suite and the rose petals spread throughout the rooms, the GORGEOUS decor. The restaurant, the bar and the grounds are also amazing. We spent our time watching the llamas, birds and peacocks that roam the property as well as hiking the grounds of the property in general. We also met the owner, Amber and she was amazing! Not only did she take the time to introduce herself and chat with us but she did everything in her power to make our stay as enjoyable as possible. Amber ensures our meals were to our liking, sent tea to our room to help with some altitude related discomfort, arranged our transportation to the airport, and even arranged for us to have an hour and a half massage in our suite which was really fantastic. Really, I can’t say enough about how amazing this place is and the staff that works there. They blew all of our expectations way out of the water and made us eager to come back soon!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was absolutely beautiful, a wonderful, secluded get away in the mountains while still being 15 to 20 minutes from the heart of Quito. However, it didn't feel like you were anywhere close to Quito while there. The suites were phenomenal, the food was outstanding (and brought fresh to our room at the time we requested), and for no charge they filled the room with rose petals and a huge vase of roses for our honeymoon. The best part, though, was that our driver got his car stuck on the way up the mountain late in or wedding night, and when we called to tell them we would be late to check in, the owner herself drove down and gladly picked us up. That single handedly turned what could have been a terrible experience into a wonderful night, and for less than 300 a night, there is no way you can get a better location, good or service, in all of Ecuador, and definitely nowhere close to that quality for that price in the States. If you're ever in Ecuador, spend the money here. It will be more than worth every penny.
Stayed 1 night in Mar 2019

10/10 Excellent

Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
A lovely hotel with tremendous style, personality and a view to boot. Amber was as good a host as one can hope for as she is so knowledgeable about the country and what it has to offer all variety of tourists.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. So unique. Staff was always ready to go out of their way to ensure guests comfort.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Lauren

Absolutely the best choice for our lounge zone! Friendly staff, well designed rooms (amazing bathtub!), food so good we took their class & Mercado visit package. The in-room fruit basket was superior and we wikipedia’d To figure out the cucumbermelon! Have already recommended Hacienda Rumiloma to other couples looking for a serious get away in a beautiful location.
Stayed 5 nights in Nov 2018

10/10 Excellent

Candace, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is wonderful! It is a beautiful mountain oasis just 10 minutes outside of quito. We spent 4 days here before going to the galapagos. We did various day trips outside of quito to explore. The grounds of the hotel are so nice the best part is almost being at the hotel! Innkeeper's family and staff take great care of you. Restaurant is great. You should stay here, there can't be any place better in Quito!
Stayed 4 nights in Nov 2018

4/10 Poor

Walter

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Lovely location and room but not much sleep...
Beautiful location (up a steep road that our Uber couldn’t quite navigate, so we had to walk the last half mile) with a lovely room with a bouganvillea growing inside. Food at the restaurant was fine, too. Visited in part to go birdwatching the following morning at 6am on a tour arranged by the hotel with a local guide. Was unfortunately kept awake till 2am by thumping music. Our group was told by the owner that we wouldn’t have to pay for the rooms because of the noise, which seemed very generous. Apparently owner later changed her mind, and I was billed in full. While owner and I have not been in contact, owner told other members of my group in an email that I had said I slept well.... the fact is, I didn’t. Lovely location but was frustrated by the loud music that ran late into the night at a place that also seems to want to care about nature.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Approach with caution
A quirky lodge with a few suites in a valley above Quito, advertised as a natural oasis with birds hard to find elsewhere (they arrange guides) — why my group went. But the suites overlook the lodge’s restaurant / club and terrace, which also serves city visitors. We arrived Friday with a half-day bird tour set for 6 am. After early dinner in the then quiet restaurant (big portions, avoid the lamb stew) we fell asleep at 9:30. At 10:30 the club came to life. It was impossible to sleep for the bass thump and voices of revelers. Headphones did not work! The proprietress (American born) said the noise would stop at midnight. It ended at 2. I sadly missed the birding to sleep. My husband, son, and brother-in-law went: great birding, but they were wrecked. The proprietress told us after-the-fact it was busy every Friday and blamed the sound on a new DJ. She agreed to charge us only for food. She did not keep her word. She later offered us a partly reduced charge that compensated her loss with every conceivable fee. She claimed the noise levels outside her club “tested” at 36 dB (which googles to +/- birds singing outside a library!). She accused us of stiffing the guide, whom we paid directly after waiting half an hour for someone on her staff to show up so we could pay! When we disagreed she left the room charge at full price. So: Beware of noise on Friday night (Saturday too?), and the boss-lady’s promises. Good luck getting an answer on the service phone.
Stayed 1 night in Sep 2018

10/10 Excellent

MJ, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for nature lovers
We had a wonderful stay. Very comfortable. Staff was excellent. Food was great. We met the owner, who was wonderful as well. Beautiful grounds. We loved the guitarist in the restaurant when we arrived. We enjoyed watching the hummingbirds at the feeders. Great views from the restaurant and the room. Highly recommend this hotel.
Stayed 2 nights in May 2018

8/10 Good

S, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the mountains
The hotel was lovely with traditional Spanish style decor. It's located in the mountains and the views are very relaxing. The food is delicious - but on the expensive side. Everyone working at the hotel is so friendly and accommodating. The only down side is getting there. It's really high up and you have to pass through a rural area to get to it. Also, it's dangerous to get up the hill when it rains, as most of our taxis slipped backwards because of how steep the road is. Just make sure you're in a SUV and you should be okay. You may suffer from altitude sickness as well, so bring the appropriate meds. This is the second best hotel in Quito after Casa Gangotena.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 10 nights in Dec 2017

10/10 Excellent

Ozzie, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best honeymoon ever
My wife and I spent our honeymoon here during the winter holidays. The hotel and landscaping is beautiful and the staff is hospitable. The rooms are also one of a kind with decor and a very cozy one of a kind feel...old world furniture, fireplace, and very classic and clean looking Cabañas. A must go when in Ecuador!
Stayed 1 night in Dec 2017

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views from outside the city
Amazing Views, Llamas and peacocks roam around the property. Room was gorgeous. Like other people have mentioned, this is not in the city, it is on the western mountainside, and it is a good 1-1 1/2 hour drive to the airport. Also, there is no wifi or tvs in the room (as it's a resort...) so bear that in mind. Staff, although limited in English, were very friendly. Restaurant was amazing.