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Filatelia Suites & Travel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Filatelia Suites & Travel

Coffee shop
Superior Room, 2 Twin Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Point of interest
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
9 de Octubre N19-58 and 18 de Septiembre, Quito, Pichincha
  • El Ejido Park
    4 min walk
  • Chifa Funeraria
    1 min walk
  • Pan-American Internacional Bus Station
    6 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    48 min drive

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Twin Beds

  • 24 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartamento, 1-2 Habitaciones, 3 personas.

Apartamento, 1-2 Habitaciones, 3 personas. | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartamento, 1-2 Habitaciones, 3 personas.

  • 538 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartamento, 2 habitaciones, 4 personas

  • 753 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Panoramic Apartment (Penthouse)

Panoramic Apartment (Penthouse) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Panoramic Apartment (Penthouse)

  • 915 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room

  • 183 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

  • 183 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Habitación económica doble

Habitación económica doble | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Habitación económica doble

  • 161 sq ft
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Apartamento, 1 Habitación, 1-2 personas

Apartamento, 1 Habitación, 1-2 personas | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartamento, 1 Habitación, 1-2 personas

  • 538 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Single Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 140 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Habitación económica sencilla

Habitación económica sencilla | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Habitación económica sencilla

  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

View all photos for Apartamento, 2 habitaciones, 4 personas

Apartamento, 2 habitaciones, 4 personas | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Apartamento, 2 habitaciones, 4 personas

  • 753 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Similar properties

Exterior

Hostal Iñaquito

Parking included
Free WiFi
Restaurant
Bar
4.0 out of 5, Very Good, (3)
The price is $32
per night
$32 total
includes taxes & fees
Jan 5 - Jan 6
Hostal Iñaquito

About this property

Filatelia Suites & Travel

3-star hotel in La Mariscal
A restaurant, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Filatelia Suites & Travel offers 24 accommodations with hair dryers and complimentary toiletries. 32-inch plasma televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. This Quito hotel also offers multilingual staff, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Filatelia Suites & Travel is a smoke-free property.

Filatelia Suites & Travel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 5 per day); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking (max 3 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • Children's toys
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The hotel restaurant is open on weekends for breakfast only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 5 per day (33 ft away)
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Filatelia Apart
Filatelia Apart Hotel
Hotel Filatelia Quito
Filatelia Quito
Hotel Filatelia
Filatelia Suites & Travel
Filatelia Suites & Travel Hotel
Filatelia Suites & Travel Quito
Filatelia Suites & Travel Hotel Quito

Filatelia Suites & Travel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 64 reviews" "
Rating 8 - Good. 18 out of 64 reviews" "
Rating 6 - Okay. 13 out of 64 reviews" "
Rating 4 - Poor. 3 out of 64 reviews" "
Rating 2 - Terrible. 4 out of 64 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Esmeralda

Traveled with family
Liked: Cleanliness, staff & service
Very nice,clean, quite, safe. The shower had no Hot water. To fix this we were given a key to another room but there was only warm water for a short time.
Stayed 2 nights in Jun 2023

8/10 Good

Carolina

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall, great experience! Lorena (owner) and Jose (receptionist) really nice people that went beyond my expectations! On the hand, there’s a “lady” Isabel, the worse person you can interact with. A sociopath that you don’t want to deal with! If you encounter her don’t even listen to her just reach out to Lorena she will make the best decision for you! Almost forgot, they serve the best breakfast too!
Stayed 1 night in Feb 2023

8/10 Good

Angel

Stayed 3 nights in Sep 2022

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Max, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. The room is a bit dated but that's okay because it was comfortable and clean. I stayed in a superior room since a tasty breakfast was included. and that convenience is well worth it , saving precious time in the morning. The staff is friendly, easy-going and helpful. Definitely, I'd stay here again - a safe, attractive boutique hotel. Thumbs up Hotel Filatelia!!!
Stayed 1 night in Nov 2019

6/10 Okay

RICARDO

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2019

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great visit
I am always amazed by how friendly the staff is and accommodating even though I speak very little Spanish. This is my 3rd stay and I booked for my next trip in October. The included breakfast is great. My room has always been clean and has hot water for the shower. The new elevator is a big improvement.
Stayed 4 nights in Jul 2019

6/10 Okay

carol

Disliked: Cleanliness, property conditions & facilities, room comfort
All rooms are not of the same quality
Our second stay at this hotel was not as pleasant as the first stay. The room we were given had not been properly cleaned, the fridge didn't work and we had no towels. Even the service that evening was not the same. On our first stay, the front manager helped us with our luggages and on this stay, nothing, no offering of services and we had to ask for towels. The condition of room 401 was really not at par (old and not well kept) compared to our first stay on the 6th floor. We do like the location and the Manager Daniella is very kind and apologized and offered us to change our room. We would still recommend this hotel but do ask to see your room since none are the same. Their free breakfast to the restaurant connected to the hotel is really good and they are a dog friendly hotel.
Stayed 2 nights in Jul 2019

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Quito with a dog
We enjoyed the friendlyness of the front desk since we arrived in the middle of the night. They had arranged for our transportation which we had great services from the driver and we felt very comfortable staying at this hotel with our dog (no extra cost) and the apartment was spacious.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Basic accommodation in good location
This is a basic but centrally located hotel in a safe feeling area near one of the main parks. Room came with bed, basic furnishings, storage, TV, good wifi and was quiet, though I had no neighbours during the stay. Bathroom was cramped but toiletries are provided and shower was effective. No heating or cooling, but then there's no summer or winter. Front door is locked but reception opened it quickly everytime I arrived. Breakfast is offered - didn't try it, hosts were welcoming and helpful including printing out tour pickup details emailed to the property (pickups happen at one of the expensive nearby hotels). Property is within walking distance of the city centre (cathedral / palace etc), as well as having access to the park and there being some fast food locations near by. Comfortable basic accommodation in a good location for a reasonable price. Found that the cost of a pre-arranged taxi from the new airport is about the same as the taxi stand, so may be worth pre-booking for the peace of mind.
Stayed 3 nights in Jun 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place and Going Back
The staff was very helpful, even when there was a language barrier. The place was very clean and a great location. I am planning a trip in October and bringing a friend along and we both will stay here. The free breakfast was a great added benefit..
Stayed 6 nights in Jun 2018

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
I was very pleased with the staff everyone was very friendly,informative about areas to visits abd where all time acailable to answer any inquiries. Area was great to walk aroubd,there is a park around the cirner with different tyoe of local food and craftmanship merchandises.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, room comfort
The hotel was in a good area and the staff were very helpful. The quality was good for the price but the facilities would benifit from refurbishment
Stayed 12 nights in Jan 2018

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at Filatelia, It was perfec location, close to shops, friendly staff, clean and really convenient

6/10 Okay

Alyssa, NYC

Liked: Cleanliness, room comfort
Disliked: Staff & service
Affordable, unhelpful staff
The location and price of this hotel are unbeatable. I found my room to be very comfortable and clean. The free breakfast was a nice touch. Hotel staff was unfriendly and generally not very welcoming or helpful, which was the only major downside for me.

10/10 Excellent

Ivan, Guayaquil, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to everything
It's a simple hotel, don't expect too much, but is close to everything, and cozy. Clean room, clean bathroom.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel stay
very good hotel, near of plaza foch, is well located

8/10 Good

Danilda, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in Quito
It was nice because the staff, in spite of language barrier, are very helpful and accommodating.

6/10 Okay

Jess, guayaquil

Liked: Cleanliness, staff & service, room comfort
Close to everything
The hotel s located in a good area close to everything, the problem was wirh the amenities not many and also no many blankets, the breakfast options was good, staff was very friendly,clean room,and also they have free transfer to the airport,so for the price i think was fair.

10/10 Excellent

Angela, canada

Liked: Cleanliness, staff & service, room comfort
Quito for a few days
I enjoyed it the hotel is still undergoing some repairs but once its done it will be very comfortable, the location was good transit was available and you could walk everywhere