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Hotel Gran Quitumbe

3.0 star property

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December 2024
January 2025

Photo gallery for Hotel Gran Quitumbe

View from property
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View from property
Front of property
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Av. Mariscal Sucre y Cóndor Ñan (Esq), Frente al Terminal Terrestre, Quito, Pichincha, EC170140
  • Las Cuadras Park
    19 min walk
  • Ricos Pinchos
    5 min walk
  • Terminal Terrestre Quitumbe
    10 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    46 min drive

Room options

View all photos for Single Room

Single Room | 1 bedroom, down comforters, pillowtop beds, minibar

Single Room

  • 43 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, down comforters, pillowtop beds, minibar

Quadruple Room

  • 108 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Double Room

Double Room | 1 bedroom, down comforters, pillowtop beds, minibar

Double Room

  • 86 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | View from room

Triple Room

  • 65 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior

HOSTAL CRIDMY

Spa
Free WiFi
Business services
Laundry
4.7 out of 5, Exceptional, (3)
The price is $13
per night
$15 total
includes taxes & fees
Jan 8 - Jan 9
HOSTAL CRIDMY

About this property

Hotel Gran Quitumbe

3-star Quito hotel, connected to a shopping center in Chillogallo
A restaurant, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Hotel Gran Quitumbe offers 50 accommodations with minibars. Pillowtop beds feature down comforters. 24-inch LCD televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads. This Quito hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Quito hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary covered self parking is available on site.

Hotel Gran Quitumbe is a smoke-free property.

Hotel Gran Quitumbe has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with premium cable channels

Food and drink

  • Minibar
  • Room service

More

  • Connecting rooms available
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35.00 per vehicle
  • Airport shuttle fee per child: USD 12.00 (from 3 to 12 years old)
  • Pet fee: USD 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Gran Quitumbe
Gran Quitumbe Quito
Hotel Gran Quitumbe
Hotel Gran Quitumbe Quito
Quitumbe
Hotel Gran Quitumbe Hotel
Hotel Gran Quitumbe Quito
Hotel Gran Quitumbe Hotel Quito

Hotel Gran Quitumbe Reviews

Reviews

6.6
Rating 10 - Excellent. 12 out of 35 reviews" "
Rating 8 - Good. 5 out of 35 reviews" "
Rating 6 - Okay. 7 out of 35 reviews" "
Rating 4 - Poor. 2 out of 35 reviews" "
Rating 2 - Terrible. 9 out of 35 reviews" "

8.0/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Betty-Lynne

Traveled with partner
Liked: Staff & service, property conditions & facilities
Did not like the stairs. The room was very cute though
Stayed 1 night in Feb 2023

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find coming or going to the Quitumbe bus terminal. Nice staff and simple amenities.
Stayed 1 night in Jan 2023

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Luis, Quito, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok just one recommendation to change the pillows, it’s to hard but I can recommend to my friends
Stayed 1 night in Oct 2018

6/10 Okay

Diane, Colorado

Liked: Cleanliness, staff & service
Only if you need to stay close to the bus station
The hotel is very quaint. Rooms are very small, but clean. Very little hot water. We arrived very late (1 am) but there was staff available to carry our luggage up 3 flights of stairs (no elevator). Although staff spoke no English, we were finally able to communicate our needs. They were very kind and patient with us. The only reason we stayed here was because we had a very early bus to catch.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ; very clean de room and others areas

2/10 Terrible

kevin, sd

Disliked: Cleanliness, staff & service, room comfort
Receptionist don't accept expedia reservation
Hotel staff didn't accept Expedia reservation which was shown through Mobile App and Email. Instead the receptionist was rude and demanded paper reservation. She made use of the untimely hour we checked in to charge us 150% of the base rate we booked through Expedia . Horrible hotel but stayed just because it is close to Quitumbe Terminal. Avoid if you can arrange other options.

6/10 Okay

Verified traveler

Disliked: Room comfort
Tiny room for not a tiny price
This was a last minute booking and though the staff were friendly and helpful the room was tiny and had windows opening on the communal staircase - you could hear every noise.

2/10 Terrible

Peter, United States

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Don't Do It-Rip Off
There was no hot water and we were told to keep it on for 5 minutes and it would get there. We waited 20 minutes and never had any, so we decided to wait until we were at the next hotel since we got in late. We asked for a wake up knock since we had a flight and they knocked 22 minutes after they were supposed to. Thank goodness my cel phone woke me up.I would never stay there again.

10/10 Excellent

george, west grove

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very nice hotel near the Quitumbe bus terminal. This is the reason I stay here to catch an early morning bus south. Staff very helpful. I requested an airport pick-up. They were there waiting for me. Nice vehicle. Have stayed here three other times and will no doubt be there again. One item of concern: I am sure I had left something of value in my room upon leaving. They said they did not find it. I will leave it at that.

10/10 Excellent

Rudolph, New Jersey, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent choice, located in a strategic place
The property is located in a strategic location near the bus station in Quito, which allowed me to meet many attractions like the Cotopaxi Volcano, Otavalo, Quito and then take my bus right there to go to the city Banos. The staff is very attentive, I was given many indications maps sightseeing, visiting places efficiently and get the most out of my time, room was very clean and spotless bathroom, would recommend to a friend.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dingy hotel near the bus station
We chose this hotel for the proximity to the bus station (we arrived late at night and left early the next morning for Banos). The hotel wasn't dirty, but it was dingy, dark, and unwelcoming. I'm glad we only stayed there for one evening.

2/10 Terrible

honest john, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Experience Ever!
This was absolutely the worst hotel experience ever. I have traveled all over the world and can honestly say this was a giant mistake. The staff charged us for things without authorization, thier shuttle service was $ 70 and then would not provide a ride back to the airport. The room stunk of urine and there was evidence of rodents on the property. Dogs howled and barked all night and the traffic noise was incessant. The manager or owner had a bed right behind the check in counter, right there in the lobby! They refused any reasonable request. The bell boy actually told the cab driver to try and over charge us. This was told to us by the cabbie who also told us the place has a terrible reputation locally as well. Stay away from this rip off joint. Do yourself a huge favor.

10/10 Excellent

Dorothy MacMillan, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Ok for one night
We stayed one night as it's close to bus station and we wanted an early start. Staff very friendly but room tiny and so was the bed......however for one night and for the money it was good value. It was very clean. Only one place to eat you could walk to but excellent and cheap food.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A little cramped, nice staff
Our hotel room was quite nice and clean but really cramped! The bed was also a bit too small for two people and not very comfortable. The tap was only cold water; however, the shower was excellent. The staff were really friendly and nice, but didn't speak any English (except for 1guy). The neighborhood isn't the nicest, but the hotel is very conveniently close to a bus station.

4/10 Poor

Scott, Seattle

Disliked: Property conditions & facilities, room comfort
This Hotel Is Not Near The Old Town
Google Maps was wrong when we booked this. It showed this hotel right in the middle of the Old Town (Centro Historico). We booked from the U.S., and were very surprised when we arrived. It was a long way from anything that a first time visitor to Quito would want to see, to my eyes. The staff, though limited English, was very nice. At least one of the staff (owner?) already seemed to be aware of Google's error when I showed him the map, which was disappointing. The hotel was nice enough, I guess, though the halls and room were very dark. We checked out virtually immediately, and did not stay the night. I do not know, as yet, whether they charged us for the room. We had initially booked two nights through Expedia, and when we discovered the location, we changed to just one night. We only did this because we were waiting on lost luggage from LAN (another story). An hour or two later, we decided to leave anyway, told LAN of the change, and booked at the Hotel Patio Andaluz (nice) right in the historical center.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Close to Express Bus Station
Great location if you need to catch the express bus to other places in Ecuador. Located in the southern part of the city and long ride from airport. Arrived in Quito late at night but easy taxi ride to the hotel and flawless check in. Restaurant was closed due to owner hurt in an accident but enough restaurants were close by to choose from.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good Place For Main Bus Station In South Quito.
This hotel is in the far south of Quito and so is not easy to get to from the airport. As people know, most flights tend to arrive late in Quito, so it is a long drive by taxi to the south of Quito. However.. This place is very handy for the Quitumbe bus station. So if you are already in Ecuador , then this hotel is just 150 metres away and is also adjacent to the trolley system that is easy to follow. So all parts of Quito are within easy reach during the day, via El Recto, where you can change to other routes. This hotel is very quiet and in a safe area, but there are no shops around for food etc. The bus station is the only alternative and the food there is patchy as well as the ambience, despite it being new and clean. I would stay there again , if I came in by bus as it is so convenient despite the 20 dollar price.

10/10 Excellent

George, Kennett Square, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The hotel was very clean. The staff was very friendly and helpful. The single person room I was in was quite small, but sufficient. The room was very quiet even with the traffic outside. Very clean. I only spent one night here. Will definitely be back. The hotel is across the street from the Quitumbe bus station. One could walk it, but for $1.00 I took a cab. The only negative item is they could have turned the water temperature up more. The shower was not warm.

10/10 Excellent

Diego, Guayaquil, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel made me feel at home
the hotel is very clean, excellent price, good service and very comfortable rooms is good wifi service and great location for all my paperwork

10/10 Excellent

Marisol Estefania

Traveled with family and small children
Liked: Cleanliness, amenities
Muy bonita
Stayed 1 night in Mar 2024

10/10 Excellent

Enid

Stayed 1 night in May 2023

6/10 Okay

DIANA

Stayed 1 night in Jan 2022

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2018

2/10 Terrible

Benito

Disliked: Staff & service, room comfort
Nunca volver a este hotel
Stayed 1 night in Jul 2018