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Hotel Reina Isabel

3.5 star property

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Photo gallery for Hotel Reina Isabel

Interior
Hallway
Property entrance
Premium bedding, down comforters, in-room safe, desk
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$106
Jan 2 - Jan 3, 2026

Explore the area

View in a map
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha
  • Place, Foch Square
    ‪5 min walk‬
  • Place, La Mariscal Craft Market
    ‪7 min walk‬
  • Place, Parque La Carolina
    ‪2 min drive‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, in-room safe, desk

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, in-room safe, desk

Deluxe Room

9.4 out of 10
Exceptional
(10 reviews)
  • 581 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room Twin

Premium bedding, down comforters, in-room safe, desk

Premier Room Twin

10.0 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Room

Premier Room | Premium bedding, down comforters, in-room safe, desk

Premier Room

10.0 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room Twin)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room (Deluxe Room Twin)

  • Sleeps 3
  • 2 Queen Beds

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About this property

Hotel Reina Isabel

3.5-star hotel in La Mariscal
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a conference center, and a business center. Bathrooms are shared.
Hotel Reina Isabel offers 100 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Reina Isabel features a fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 377 square feet (35 square meters) include a conference center. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary covered self parking is available on site.

Hotel Reina Isabel is a smoke-free property.

A complimentary manager's reception is offered each day.
Hotel Reina Isabel has a restaurant on site.
Lumo Restaurante - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.50 for adults and USD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lumo Restaurante

Things to do

  • Free bicycle rentals
  • Gym
  • Mini golf
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (377 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 6.25 per pet (varies based on length of stay)
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per night
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 12.50 for adults and USD 12.50 for children
  • Pet fee: USD 6.25 per pet (varies based on length of stay)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Reina
Hotel Reina
Hotel Reina Isabel
Hotel Reina Isabel Quito
Reina Isabel Hotel
Reina Isabel Quito
Reina Isabel
Hotel Reina Isabel Hotel
Hotel Reina Isabel Quito
Hotel Reina Isabel Hotel Quito

Hotel Reina Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 14 nights in Sep 2025

2/10 Terrible

Sharon

Stayed 1 night in Sep 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but a little out of the way

Fully-equipped gym :) Delicious dinners, but buffet breakfast lacked variety.
Stayed 4 nights in Sep 2025

10/10 Excellent

Wilmer

Liked: Amenities
Stayed 9 nights in Sep 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing good
Stayed 4 nights in Sep 2025

8/10 Good

Annefer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Reina Isabel was very helpful. They helped us find an express laundry service and let us check out late so we have enough time to pick it up and pack before our flight. Our room has a good view of the mountains. The Artisan Market is about 10 minutes walk from the hotel. We had a good stay at Hotel Reina Isabel.
Stayed 1 night in Aug 2025

10/10 Excellent

jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost all of staff is great

The suites in this place are nice, good space. The staff top to bottom was great, except the older lady who works day shifts in the front desk. She might be the only person there who didn't like her job and she didn't seem to care. Just as long as you stay away from her, all else are good there.
Stayed 3 nights in Aug 2025

8/10 Good

William A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good food, comfort bed and reliable internet
Stayed 4 nights in Jul 2025

10/10 Excellent

Xavier, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. I super recommend! Most of the staff was very nice and friendly. Only one staff member was not that great. But that's ok! They cleaned my room every day and supplies fresh towels. I love that! They also gave two bottles of water complimentary. My stay came with a free breakfast buffet, which was delicious. It came with bread/cereal, fruits, eggs, side dish like sausages or yuca bolitas, coffee, cappuccino, yogurt, cheese and deli meats, and fresh squeezed orange juice. The orange juice was sour though, but good if you don't mind sour. I think I prefer my OJ more sweet. The cappuccino was delicious! Also I loaded up on fruit, pineapple, melon, and papaya. The room was spacious with a desk for work and king size bed. There was also a Jacuzzi and bidet. Fancy! Jacuzzi worked well but you had to press the button at a certain pressure to turn it on. It took me awhile to figure it out. Only downside of my room was it was very loud. Outside I could hear traffic and car alarms. One night a car alarm went off for 2 hours. it was horrible. I had to play something on my phone to drown out the noise. The gym was top of the line. As good as any gym you pay monthly for. And not very busy which was nice. And well air conditioned. I hate a lot of hotel gyms that are so hot! Anyway, great stay! Will definitely come back!
Stayed 6 nights in Aug 2025

10/10 Excellent

LaShunda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely beautiful, well kept, nicely decorated and the staff including the 24hr security at the door were kind and friendly. Our room was located on the 7th floor. Robinson, one of the front desk personnel was helpful with our check in and our check out. One of my only gripes is an alarm from either a car or a commercial property that went off multiple times every single night. It did not keep us awake, but it was a bit of a nuisance to hear it so often each night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edwin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel far exceeded our expectations. The room was huge and spacious, and had amenities like the large jacuzzi tub. It is safe and quiet. We go to Quito a lot, and we usually stay at a different hotel. Because of scheduling, we ended up trying this hotel instead. Hotel Reina Isabel is our new go to hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Edwin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The rooms were spacious and beautiful, and the bedding was so comfortable. I loved the jacuzzi tub. What i would suggest is that staff do a better job of attending to breakfast. You know how many people are staying in your hotel. Make enough empanadas and keep the coffee urn full.
Stayed 1 night in Jul 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Rufus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not all rooms have AC
Stayed 2 nights in May 2025

10/10 Excellent

JIANYI

Liked: Cleanliness, amenities, property conditions & facilities
The hotel's public areas and room were clean and tidy. The bed was comfortable. Staff are friendly and helpful. The breakfast was included and was rich in variety. The dinner dishes were very good too. The value for money of this hotel is excellent.
Stayed 2 nights in Jun 2025

8/10 Good

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Good f9r a.quick visit
Stayed 3 nights in May 2025

10/10 Excellent

Giovanni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables todos! Hotel muy limpio y acogedor
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sean Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel great. Area not safe
Stayed 4 nights in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful. Dining facilities on site and room spacious and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

ANUJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025