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Hotel Reina Isabel

3.5 star property

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Photo gallery for Hotel Reina Isabel

Interior
Premium bedding, down comforters, in-room safe, desk
View from property
Interior detail
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Laundry

Explore the area

Map
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha
  • Foch Square
    ‪5 min walk‬
  • Atahualpa Olympic Stadium
    ‪5 min drive‬
  • Quicentro Shopping
    ‪7 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

  • City view
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Room Twin

Premium bedding, down comforters, in-room safe, desk

Premier Room Twin

  • City view
  • 581 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Room

Premier Room | Premium bedding, down comforters, in-room safe, desk

Premier Room

  • City view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down comforters, in-room safe, desk

Deluxe Room

  • City view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

ibis Quito

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (435)
The price is $59
per night
$68 total
May 14 - May 15
ibis Quito

About this property

Hotel Reina Isabel

3.5-star hotel in La Mariscal
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a conference center, and a business center.
Hotel Reina Isabel offers 100 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Hotel Reina Isabel features a fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 377 square feet (35 square meters) include a conference center. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary covered self parking is available on site.

Hotel Reina Isabel is a smoke-free property.

A complimentary manager's reception is offered each day.
Hotel Reina Isabel has a restaurant on site.
Lumo Restaurante - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.50 for adults and USD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lumo Restaurante

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (377 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per night
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 12.50 for adults and USD 12.50 for children
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Isabel Reina
Hotel Reina
Hotel Reina Isabel
Hotel Reina Isabel Quito
Reina Isabel Hotel
Reina Isabel Quito
Reina Isabel
Hotel Reina Isabel Hotel
Hotel Reina Isabel Quito
Hotel Reina Isabel Hotel Quito

Hotel Reina Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

hugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Olfary, West Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has various lovely lounge areas by the reception and on the floor I stayed - not sure if each floor has one. The restaurant ambiance, food and service was great. My room was like a mini suite, very spacious and comfortable. My experience was superb!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Fantastic hotel all around. The staff was great, the area was nice (shops, food, markets all close by), a great gym in the hotel and very clean!
Stayed 14 nights in Jan 2025

10/10 Excellent

Kyeong-Sook, Evanston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderately priced but clean, quiet, in a good location with wonderful selections for breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Grover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

8/10 Good

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. Overall, it was a good and pleasant experience
Stayed 4 nights in Dec 2024

2/10 Terrible

Sachin Kumar

Stayed 3 nights in Dec 2024

10/10 Excellent

Ernesto

Stayed 5 nights in Dec 2024

10/10 Excellent

Barett ian john

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the best part of Quito. Jacuzzi tub! Restaurant on site. Highly recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good environment
Stayed 1 night in Nov 2024

10/10 Excellent

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff, has to be one of the nicest hotels in Quito. The area around the property is unsafe after the sun goes down so either have a car or Uber, during the day it’s not as bad. The power outages also make some streets very dark.
Stayed 8 nights in Nov 2024

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. Clean, Comfortable . Large room.
Stayed 1 night in Nov 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell W, Scottsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly. The restaurant food was very good and there were many places to eat and drink around the hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flexible
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was all excellent and the coffee was amazing. Love the whirlpool tub.
Stayed 5 nights in Oct 2024

10/10 Excellent

Zach

Stayed 4 nights in Oct 2024

10/10 Excellent

Carrie, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel close to one of the entertainment districts with several dining options and approximately 4 km from the historic city centre. Rooms are clean and spacious. All staff I interacted with were pleasant and courteous. An enjoyable stay and I would stay at this hotel again.
Stayed 6 nights in Oct 2024

8/10 Good

Marcos, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The room is huge and clean. The only issue I had is the hot water. I couldn’t make it warm. It was either cold or scorching hot. They tried to fix it but it didn’t work. The staff in the restaurant was amazing. The gym looked well equipped. I would stay here again but I’d check on the shower situation first.
Stayed 3 nights in Oct 2024

8/10 Good

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, excellent breakfast
Stayed 5 nights in Sep 2024

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay at a beautiful place

Quiet place, nice area, plenty of dinning options where to eat in the area, the hotel is very very clean and there is a nice souvenir market walk distant from the hotel. Their breakfast I miss it now….. Good Wi-Fi connexion even to wait for your Uber ride right outside the building…..
Stayed 4 nights in Sep 2024

10/10 Excellent

Hily, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. They allowed me to have late check out at 3:00 PM having my flight still in the evening.
Stayed 13 nights in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, hotel overall, and starf were great
Stayed 1 night in Sep 2024