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Hotel Reina Isabel

3.5 star property
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Photo gallery for Hotel Reina Isabel

Interior
Meeting facility
1 bedroom, premium bedding, down comforters, in-room safe
Property entrance
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Parking included
  • Laundry
$103
Sep 7 - Sep 8

Explore the area

View in a map
Av. Amazonas N23-44 y Veintimilla, Quito, Pichincha
  • Foch Square
    ‪5 min walk‬
  • Atahualpa Olympic Stadium
    ‪4 min drive‬
  • Quicentro Shopping
    ‪4 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room

9.4 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Deluxe Room Twin)

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room (Deluxe Room Twin)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Room Twin

1 bedroom, premium bedding, down comforters, in-room safe

Premier Room Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 581 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Room

Premier Room | 1 bedroom, premium bedding, down comforters, in-room safe

Premier Room

10.0 out of 10
Exceptional
(3 reviews)
  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room

9.4 out of 10
Exceptional
(9 reviews)
  • 581 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Reina Isabel

3.5-star hotel in La Mariscal
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a conference center, and a business center. Bathrooms are shared.
Hotel Reina Isabel offers 100 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. LCD televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Quito hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Reina Isabel features a fitness center and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 377 square feet (35 square meters) include a conference center. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary covered self parking is available on site.

Hotel Reina Isabel is a smoke-free property.

A complimentary manager's reception is offered each day.
Hotel Reina Isabel has a restaurant on site.
Lumo Restaurante - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 12.50 for adults and USD 12.50 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lumo Restaurante

Things to do

  • Free bicycle rentals
  • Gym
  • Mini golf
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini golf
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (377 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Beaux Arts architecture
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 6.25 per pet (varies based on length of stay)
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per night
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 12.50 for adults and USD 12.50 for children
  • Pet fee: USD 6.25 per pet (varies based on length of stay)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Reina
Hotel Reina
Hotel Reina Isabel
Hotel Reina Isabel Quito
Reina Isabel Hotel
Reina Isabel Quito
Reina Isabel
Hotel Reina Isabel Hotel
Hotel Reina Isabel Quito
Hotel Reina Isabel Hotel Quito

Hotel Reina Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amables todos! Hotel muy limpio y acogedor
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sean Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel great. Area not safe
Stayed 4 nights in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful. Dining facilities on site and room spacious and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

ANUJ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Elvin, Fort Myeres

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

miguel

Very clean and safe
Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Quito which we only stayed at overnight before heading out on our trip. Nonetheless the room was wonderfully comfortable, the restaurant was very good with a great variety of dishes, the staff were very friendly and helpful, and I would highly recommend for your stay in Quito.
Stayed 1 night in Mar 2025

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been here many times before but two years ago was my last stay. The breakfast didn't seem as good as I remembered. I specifically picked a better room for the tub and it had a broken drain cover where I had to install it and then ask for someone to get it closed so it would fill. I ran out of hot water about one third full. The tub was luke warm having run out of hot. There's a small heater in the room which I appreciated because it's cold in Quito many nights
Stayed 1 night in Mar 2025

10/10 Excellent

ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es súper , el área muy tranquila , la comida aceptable
Stayed 5 nights in Jan 2025

10/10 Excellent

Mathayas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious
Stayed 5 nights in Feb 2025

8/10 Good

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
rooms were big and clean
Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good

Part of a Group Trip. Everyone (Party of 23) was hsppy with the hotel. Good service, good restaurant, good location, comfortable rooms.
Stayed 4 nights in Feb 2025

10/10 Excellent

Amilcar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Hotel.

Great location, well equiped. Very good service. Good restautant and bar...breakfast is good. Rooms are comfy. We had a good stay. Good management, employees are willing to help.
Stayed 5 nights in Feb 2025

10/10 Excellent

Amilcar

Stayed 6 nights in Feb 2025

8/10 Good

Edson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ying, Fort McMurray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist is nice and helpful. Walking distance to the center of old town. Hotel provides breakfast and dinner.
Stayed 1 night in Jan 2025

10/10 Excellent

hugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Amazing
Stayed 2 nights in Jan 2025

10/10 Excellent

Olfary, West Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has various lovely lounge areas by the reception and on the floor I stayed - not sure if each floor has one. The restaurant ambiance, food and service was great. My room was like a mini suite, very spacious and comfortable. My experience was superb!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Fantastic hotel all around. The staff was great, the area was nice (shops, food, markets all close by), a great gym in the hotel and very clean!
Stayed 14 nights in Jan 2025