JW Marriott Quito

4.5 star property

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Room options

View all photos for Deluxe Room, 2 Double Beds

View from room

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(9 reviews)
  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Lobby lounge

Executive Room, 2 Queen Beds, Non Smoking

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Terrace (City View)

Suite, 1 King Bed, Non Smoking, Terrace (City View) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, Terrace (City View)

10.0 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(40 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (City View)

View from room

Suite, 1 Bedroom, Non Smoking (City View)

  • 344 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

JW Marriott Quito

Hotel in Iñaquito
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
JW Marriott Quito offers 259 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool or health club without adult supervision. Guests under 18 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

JW Marriott Quito features a full-service spa, 2 hot tubs, an outdoor pool, and a health club. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 15069 square feet (1400 square meters) include conference space. This business-friendly hotel also offers a children's pool, a sauna, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

JW Marriott Quito is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Botanica - Overlooking the pool, this restaurant specializes in Latin American cuisine and serves breakfast, brunch, and lunch. A children's menu is available.
Raices Fine Cuisine - This restaurant specializes in Argentinean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Exchange Bar (Sushi) - This lobby lounge specializes in international cuisine and serves dinner only. Open daily.
Meet Gourmet - This coffee shop specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 5 per day)
  • Valet parking on site (USD 2 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 31 for adults and USD 16 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Botanica
  • Meet Gourmet
  • Raices Fine Cuisine
  • The Exchange Bar (Sushi)

Things to do

  • 2 hot tubs
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 15,069 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0 percent destination fee will be charged
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 31 for adults and USD 16 for children
  • Fee for in-room wireless internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Airport shuttle fee: USD 50 per vehicle (one-way)
  • Self parking fee: USD 5 per day
  • Valet parking fee: USD 2 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or health club, and guests under 18 years old are only allowed in the swimming pool and health club with adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

JW Marriott Hotel Quito
JW Marriott Quito
JW Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott

JW Marriott Quito Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 525 out of 712 reviews
Rating 8 - Good. 127 out of 712 reviews
Rating 6 - Okay. 33 out of 712 reviews
Rating 4 - Poor. 14 out of 712 reviews
Rating 2 - Terrible. 13 out of 712 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sahana, Chicago

Stayed 3 nights in Jun 2025

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No 1 hotel choice in Quito

Excellent hotel choice with exceptional staff who always go above and beyond to help. The rooms are spotless and hotel is in a great location.
Stayed 2 nights in Jul 2025

8/10 Good

King

Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Emmett

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable rooms with well appointed bathrooms. Staff is also friendly and all in all great. Love the massive pool and gym.
Stayed 1 night in May 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Stayed 5 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely love this hotel. Stay here whenever we are in Quito. Most amazing experience, food and staff
Stayed 1 night in May 2025

10/10 Excellent

Kyriacos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities, professional and helpful staff, very good breakfast.
Stayed 1 night in May 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service
The aesthetic was nice. The bathroom was outdated and smelled a little off
Stayed 4 nights in May 2025

10/10 Excellent

Irma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Bhaskar

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Klara

Liked: Cleanliness, staff & service
It was great except we should have been told the pool would be closed. We wanted some downtime by the pool after a week in the wilderness
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Stayed 1 night in Mar 2025

10/10 Excellent

ELIZABETH

Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal is very profesional. The best hotel in Ecuador
Stayed 1 night in Mar 2025

10/10 Excellent

Zia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and nicer staff

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine, Southgate

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Sorur

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool spa Lobby rooms
Stayed 3 nights in Feb 2025

8/10 Good

Dejana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, staff was wonderful and helped us book tours/driver as well as a doctor for an urgent medical issue. Would stay here again
Stayed 4 nights in Dec 2024

10/10 Excellent

Angus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were attentive, polite and accommodating. When I had a problem with my credit card in Canada, they ensured I could call them without incurring any long distance charges when the collect call was not working. The restaurants were great to eat at and we really enjoyed a massage at the spa after many days of hiking. One suggestion is that you become a Marriott member to get free internet as rooms booked through Expedia often don't include complementary access. Again another example of the great service, when I realised the Internet was not free, they arranged to get me signed up as a member and then reversed out the changes. Many hotels I have stayed at need to spend some time here to understand what great customer service looks like. Needless to say, the rooms were very clean, very comfortable and the overall environment was great. They represented real value for money and I will be sure to stay here when we return again.
Stayed 1 night in Jan 2025

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

This business hotel is safe, beautiful and they take their service seriously. Love that they provide a water bottle refill station.
Stayed 1 night in Jan 2025

10/10 Excellent

raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025