A restaurant, a snack bar/deli, and dry cleaning are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite.
Kitu Hotel offers 21 accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. 24-inch LED televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial hotel also offers a library, a terrace, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Limited onsite parking is available on request.
Kitu Hotel is a smoke-free property.
A complimentary cooked-to-order breakfast is served each morning between 7 AM and 9:30 AM.
Apunto Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
24-hour roundtrip airport shuttle (surcharge)
Onsite parking available only on request
Limited onsite parking (max 2 spaces per unit)
Onsite parking options include a garage and a carport
Food and drink
Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
A restaurant
Snack bar/deli
Restaurants on site
Apunto Restaurant
Things to do
Bicycle rentals
Library
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Outdoors
Terrace
Spa
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible path of travel
More
2 buildings
3 floors
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Down comforter
Pillowtop mattress
Premium bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
24-inch LED TV with digital channels
Streaming services
Food and drink
Limited room service
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)
Pet fee: USD 10 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
A car is not required for transportation to and from this property
Parking height restrictions apply
Property is also known as
Cruz Loma Hotel. Hotel Quito
Hotel Sierra Madre Quito
Sierra Madre Hotel
Sierra Madre Quito
Cruz Loma Hotel. Hotel
Cruz Loma Hotel. Quito
Kitu Hotel Hotel
Kitu Hotel Quito
Cruz Loma Hotel.
Kitu Hotel Hotel Quito
Kitu Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The rooms are spacious and well decorated. We’ve stayed here 3 times and especially like the rooms on the top floor that have patios facing the mountains. There’s no elevator so it’s a hike to the fourth floor. The staff always helps us with our luggage.
We had several options to choose from and we are so glad we picked this place. We had the room with the balcony that had a great view of the city and surrounding hills. There were a couple of great restaurants just a block or two away for dinner. But best of all was the Nadia at the front desk. She was so friendly and helpful. She never tired of our never ending questions and requests. We would come back again and again!!!
Like a home away from home! Sound cliché, but that is exactly what we felt at Kitu Hotel. Very friendly and extremely helpful staff, ecofriendly environment, great view of the city, clean and comfortable.
Very conscience staff. Once i booked the accommodation I continued to contact the hotel for advise. Nadia organized taxi, with the mans car details, name and where i should be at the airport.
Exceptional service for a person who has never been to Ecuador. The hotel has many repeat visitors from all over the world, i was rather impressed.
A quaint hotel in Quito. Friendly staff , excellent area within walking distance to restaurants , brewery, Mercado & a SuperMaxi . The staff was knowledgeable . As my first trip to Ecuador this will give me a great memory. A big shout out to everyone at Cruz Lima!
Thank you!
I arrived early in the morning on an international flight and was still allowed into my room right away. The desk staff was very friendly, helpful and spoke excellent English. Breakfast in the attached restaurant was tasty and cost only $3. The rooms were spotlessly clean and very reasonably priced. The building is older and has no elevator, and at night there was some noise from hall/staircase and the street, but that just comes with the territory. The neighborhood is safe and walkable, with restaurants, a grocery store, and small markets for water/snacks very nearby.
The professor and department chair of our department stays here every other summer before he heads out to the Andes for field research. I book it for him every time -- he loves it here!
We stayed at Sierra Madre for one night. The room was a good size and had a large balcony. However when speaking to friends it was overpriced compared to other rooms in the city. That said, the staff were friendly and the breakfast good.
Really cute hotel. Located near the nightlife area but far enough away so not loud or crazy. The beds are very comfy and the room was clean and the staff was welcoming. We paid about $60 a night (including taxes).
Offers a hotel shuttle which consists of hiring a registered taxi for you from airport. Cost ~30 USD, airport about 40 minutes away. Rooms are very simple but clean. No fridge/AC/heat. Situated right in Mariscal Sucre area which is hotspot for restaurants, shops, etc, so easy to find food to eat. Since its in middle of the city, can be loud at night with music, car noises, etc.