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Mercure Alameda Quito

5.0 star property

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Photo gallery for Mercure Alameda Quito

Indoor pool
Front of property
Bar (on property)
Reception
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool

Explore the area

Map
Roca E4-122 & Amazonas Ave, Quito, Pichincha, 170517
  • La Mariscal Craft Market
    ‪4 min walk‬
  • Foch Square
    ‪8 min walk‬
  • House of Ecuadorian Culture
    ‪10 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed (Privilege room)

Superior Suite, 1 King Bed (Privilege room) | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Suite, 1 King Bed (Privilege room)

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Deluxe Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 2 Twin Beds (Privilege room)

Superior Suite, 2 Twin Beds (Privilege room) | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Suite, 2 Twin Beds (Privilege room)

  • 366 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Executive Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe twin Room

Deluxe twin Room | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Deluxe twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pillowtop beds, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.5 out of 5, Wonderful, (1013)
The price is $103
per night
$108 total
includes taxes & fees
Mar 24 - Mar 25
Hotel Dann Carlton Quito

About this property

Mercure Alameda Quito

5-star hotel in La Mariscal
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Mercure Alameda Quito offers 144 accommodations with safes and bathrobes. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels.

This Quito hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, L'essence SPA. Services include hot stone massages and massages.

The spa is open select days. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Mercure Alameda Quito features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 12917 square feet (1200 square meters) include conference space. This luxury hotel also offers a hot tub, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Mercure Alameda Quito is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 4:00 AM and 10:00 AM and on weekends between 4:00 AM and 10:30 AM.
Spicy Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Alameda Q - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Globe Walker Bar - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 4:00 AM to 10:00 AM on weekdays and 4:00 AM to 10:30 AM on weekends; USD 15 for adults and USD 12.20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alameda Q
  • Globe Walker Bar
  • Spicy Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12,917 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot stone massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Fitness facility
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 13.6 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 12.20 for children
  • Airport shuttle fee: USD 26 per person (one-way)
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ALAMEDA Hotel Mercure
ALAMEDA Hotel Mercure Quito
ALAMEDA Mercure
ALAMEDA Mercure Quito
Hotel Mercure ALAMEDA
Accor Grand Hotel Alameda Quito
Mercure Quito
Mercure Alameda Quito Hotel
Mercure Alameda Hotel
Mercure Alameda
Mercure Alameda Quito Hotel
Mercure Alameda Quito Quito
Mercure Alameda Quito Hotel Quito

Mercure Alameda Quito Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 160 out of 273 reviews
Rating 8 - Good. 85 out of 273 reviews
Rating 6 - Okay. 18 out of 273 reviews
Rating 4 - Poor. 8 out of 273 reviews
Rating 2 - Terrible. 2 out of 273 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thompson, Silver Spring

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Lev

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

SUSAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel
It was absolutely amazing stay. The hotel, every single room just spectacular, morning buffet breakfast excellent, so does the spa.
Stayed 1 night in Nov 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good facilities and a good restaurant. Great breakfast. We were there twice and were upgraded to a nicer suite
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, larger comfortable rooms.
Stayed 3 nights in Nov 2024

10/10 Excellent

Batri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean rooms. Area is fairly central, lots of places within walking distance. I found this hotel to be nicer than the Hilton.
Stayed 2 nights in Oct 2024

8/10 Good

Junaid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

8/10 Good

Debora

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Joanna, denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Anastasia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to everything. Metro station is within 10 min walk and it only takes 2 stops to get to old town. Many dining options of various price points nearby. The best part was an exceptional service of the stuff and the spa area on the top floor. The massage treatment was amazing.
Stayed 1 night in Jul 2024

8/10 Good

Luis

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and friendly
Stayed 3 nights in May 2024

10/10 Excellent

Susana, Germantown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice remodeled Hotel! Great Indoor restaurants! GREAT SUSHI Very friendly and courteous staff Airport transportation available
Stayed 11 nights in Jun 2024

10/10 Excellent

Alyssa, Alexandria

Stayed 3 nights in May 2024

8/10 Good

KATHLEEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Large rooms. Awesome breakfast.
Stayed 1 night in May 2024

8/10 Good

Camilo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
My stay was very pleasant in particular at check in and the restaurant the service was excellent also the buffet at breakfast was good. Although the area around the hotel is very rundown and dangerous to walk at night.
Stayed 2 nights in May 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in May 2024

8/10 Good

Lee

Stayed 12 nights in Apr 2024

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice but the neighborhood was pretty sketchy.
Stayed 3 nights in Apr 2024

10/10 Excellent

Oswaldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities
The food was absolutely delicious and the wait staff in the dining room was great! I felt safe with the security guard there the whole time.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Stayed 2 nights in Feb 2024

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, good value
Nice hotel with good breakfast. A little far away from the historical centre but an inexpensive cab ride away. Gym and pool was really good. We would stay here again, good value.
Stayed 3 nights in Jan 2024

2/10 Terrible

Kenneth

Stayed 1 night in Jan 2024