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La Palma Polo Hotel

4.0 star property

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Meeting facility
Deluxe Double Room, Garden View, Garden Area | View from room
Royal Suite, Garden View, Ground Floor | Private kitchen | Coffee/tea maker, electric kettle, highchair, dining tables
Deluxe Double Room, Garden View, Garden Area | 6 bedrooms, Frette Italian sheets, premium bedding, down comforters
Deluxe Double Room, Garden View, Garden Area | 6 bedrooms, Frette Italian sheets, premium bedding, down comforters

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Kitchen
  • Room service
$206
Sep 7 - Sep 8

Explore the area

View in a map
Calle Manuel Burbano S/N, Barrio La Palma, Puembo, Pichincha, 170179
  • Atahualpa Olympic Stadium
    ‪26 min drive‬
  • Quicentro Shopping
    ‪26 min drive‬
  • Parque La Carolina
    ‪26 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪14 min drive‬

Room options

View all photos for Premium Room, Garden View, Ground Floor

Premium Room, Garden View, Ground Floor | 6 bedrooms, Frette Italian sheets, premium bedding, down comforters

Premium Room, Garden View, Ground Floor

9.6 out of 10
Exceptional
(7 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, Garden View, Ground Floor

Royal Suite, Garden View, Ground Floor | 6 bedrooms, Frette Italian sheets, premium bedding, down comforters

Royal Suite, Garden View, Ground Floor

10.0 out of 10
Exceptional
(3 reviews)
  • 754 sq ft
  • 6 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View, Garden Area

Deluxe Double Room, Garden View, Garden Area | 6 bedrooms, Frette Italian sheets, premium bedding, down comforters

Deluxe Double Room, Garden View, Garden Area

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Queen Beds

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About this property

La Palma Polo Hotel

4-star Puembo hotel with restaurant
Along with 2 outdoor pools, this hotel has a full-service spa and a restaurant. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 3 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
La Palma Polo Hotel offers 12 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to patios. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 4-star hotel have kitchenettes with separate dining areas and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Puembo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts.

The recreational activities listed below are available either on site or nearby; fees may apply.

Lum has 3 treatment rooms including rooms for couples. Services include massages. The spa is open select days.
La Palma Polo Hotel features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 301 square feet (28 square meters) include a conference center. This family-friendly hotel also offers spa services, a terrace, and a complimentary children's club. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

La Palma Polo Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This diner specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Children's pool
  • Free children's club
  • Full-service spa
  • Horseback riding/rentals
  • Pilates classes
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • Dining table
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room kitchenette
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (301 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 5 buildings
  • Built in 2016
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Late-night room service
  • Separate dining area

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 20 (up to 10 years old)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL Puembo
QUITO POLO CLUB AIRPORT BOUTIQUE Puembo
QUITO POLO CLUB AIRPORT BOUTIQUE
QUITO POLO CLUB S.A Hotel Puembo
QUITO POLO CLUB S.A Hotel
QUITO POLO CLUB S.A Puembo
QUITO POLO CLUB S.A
QUITO POLO CLUB AIRPORT BOUTIQUE HOTEL
La Palma Polo Club
QUITO POLO CLUB S.A
La Palma Polo Hotel Hotel
La Palma Polo Hotel Puembo
La Palma Polo Hotel Hotel Puembo

La Palma Polo Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 138 out of 178 reviews
Rating 8 - Good. 26 out of 178 reviews
Rating 6 - Okay. 5 out of 178 reviews
Rating 4 - Poor. 2 out of 178 reviews
Rating 2 - Terrible. 7 out of 178 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fabrice

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel if you want to relax with family.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility and wonderful staff. We will definitely be back!
Stayed 1 night in Mar 2025

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not notified of a horrible techno music festival taking place directly outside my room. From around 8 pm, until 2 am on the morning of December 22, my entire room was shaking from the loud bass. The music is so loud that even with ear plugs I was unable to sleep. The hotel or Expedia should have notified me of this and I will be expecting a refund. To anyone reading this, it is hard to describe how loud the music is, perhaps if I went to bed behind the speakers at my local techno nightclub, I might have a similarly awful experience. I was simply looking for a quiet weekend at a polo resort which promised a unique experience. Instead I suffering through a sleepless night that I am paying for. This is without question the worst hotel I have ever stayed at and I cannot express what a terrible experience this has been.
Stayed 1 night in Dec 2024

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stay at Las Palmas. They host parties until 2 a.m. The music was so loud my room was shaking. Truly a miserable experience.
Stayed 2 nights in Dec 2024

8/10 Good

Miao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, service is great. However I deducted one star because the room is not well-insulated from noise. I could clearly hear my neighbors in adjacent room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mariano

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anna, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rick

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pure heaven!

One of the most beautiful properties I’ve ever stayed on! The restaurant, room, pool were gorgeous! The gym is state of the art! Perfect place to rest and unwind!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Ashraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel

It's amazing resort, very helpful staff, clean and organized.
Stayed 1 night in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Omg - stunning!

Most amazing discovery - true resort! I will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Phenomenal Edenic Gem!!

Phenomenal Edenic Gem!! So surprised by this place. Stunning rooms. Highly recommend!
Stayed 1 night in Feb 2024

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is next level! We booked it as we had 1 night in Quito before flying back to the UK and it was superb. The staff could not have been more helpful & the facilities were top notch. Our room was immaculate & we had a balcony on the lake where we saw so much wildlife including some quite rare birds. We were able to check out late & use the facilities until we needed to head to the airport and we had a wonderful relaxed afternoon by the outdoor pool. The food and drinks were delicious. A glorious setting and the perfect relaxing end to an amazing holiday.
Stayed 1 night in Jan 2024

4/10 Poor

Lucia

Liked: Cleanliness
Disliked: Staff & service, room comfort

Terrible experience

Las Palmas is mostly a polo club. They host massive events. I wished they had let us know that they were hosting a massive party the day of or arrival, we spent an hour sitting in traffic trying to access the property. The property is located in a rural area, that can only be accessed through a narrow street. When they host these events there is massive congestion. It took us longer to get to the hotel than to fly from Cuenca to Quito. Terrible experience. The music was loud and we could hear it in our room. The rooms are spacious but don’t have blackouts curtains. The front desk was very apologetic but it was clear they didn’t think through how hosting a massive event would impact their regular customers.
Stayed 1 night in Dec 2023

10/10 Excellent

Paramjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious accommodation with mini kitchen, excellent place for just relaxing in a quiet spacious setting. Feels more like a country club than a hotel. Staff were incredible, very helpful in whatever was requested.
Stayed 2 nights in Dec 2023

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem with our reservation, however they were able to solve it, that’s why the rating was not excellent. The place is really beautiful, quiet and cozy.
Stayed 1 night in Nov 2023

10/10 Excellent

Monica, Lake Tapps

Stayed 1 night in Oct 2023

2/10 Terrible

Roberto

Traveled with partner
Disliked: Staff & service
My reservation was cancelled by the hotel at the last minute and I was sent to different hotel
Stayed 1 night in Oct 2023

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place !
Stayed 1 night in Oct 2023

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, relaxed atmosphere
Stayed 1 night in Sep 2023

10/10 Excellent

Juan, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023