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San Jose de Puembo Quito Airport, an Ascend Hotel Collection

4.0 star property

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Photo gallery for San Jose de Puembo Quito Airport, an Ascend Hotel Collection

Front of property
Interior
Reception
Lobby
Indoor pool, outdoor pool, open 10:00 AM to 5:00 PM, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free airport shuttle
  • Hot Tub
  • Parking available
  • Pool
  • Gym

Explore the area

Map
Calle Manuel Burbano s/n, Puembo, Pichincha, 170179
  • Scala Shopping Mall
    ‪18 min drive‬
  • Cumbaya Park
    ‪19 min drive‬
  • Paseo San Francisco
    ‪21 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪27 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking, Garden View

Traditional Room, 1 Queen Bed, Non Smoking, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking, Garden View

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking, Garden View

Traditional Room, 2 Double Beds, Non Smoking, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking, Garden View

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking, Garden View

Superior Room, 2 Double Beds, Non Smoking, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds, Non Smoking, Garden View

  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, Multiple Beds, Non Smoking (Upgrade)

  • 1076 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Room, Accessible, Non Smoking

Superior Room, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, Accessible, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Indoor pool

Wyndham Quito Airport

  • Pool
  • Spa
  • Free airport shuttle
  • Parking included
4.7 out of 5, Exceptional, (1931)
The price is $153
per night
$172 total
includes taxes & fees
Feb 23 - Feb 24
Wyndham Quito Airport

About this property

San Jose de Puembo Quito Airport, an Ascend Hotel Collection

4-star Puembo hotel with 2 restaurants, connected to the convention center
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport pick-up. Other amenities include an outdoor pool, a 24-hour health club, and a bar/lounge.
San Jose de Puembo Quito Airport, an Ascend Hotel Collection offers 78 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Puembo hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa San José has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

San Jose de Puembo Quito Airport, an Ascend Hotel Collection features a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 8 meeting rooms, and coworking spaces. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a 24-hour health club, and a sauna. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

San Jose de Puembo Quito Airport, an Ascend Hotel Collection has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Le Gourmet - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Secured, uncovered extended parking on site (USD 5 per night)
  • Limited onsite parking (max 5 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Le Gourmet

Things to do

  • 2 spa tubs
  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Karaoke
  • Library
  • Mountain biking
  • Outdoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Fenced pool
  • Highchair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (16,146 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (47 inch wide door)
  • Handrails in stairways (43 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 5 per night
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1790834670001
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

San Jose Puembo Quito Airport Ascend Hotel Member
San Jose Quito Airport Ascend Hotel Member
San Jose Puembo Quito Airport Ascend Member
San Jose Quito Airport Ascend Member

San Jose de Puembo Quito Airport, an Ascend Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 288 out of 372 reviews
Rating 8 - Good. 67 out of 372 reviews
Rating 6 - Okay. 8 out of 372 reviews
Rating 4 - Poor. 6 out of 372 reviews
Rating 2 - Terrible. 3 out of 372 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jordon

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property while traveling with a kid and a dog! Lots of green space! Restaurant served great food and Staff were great! Will definitely be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Samia

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

jorge, guayaquil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Sep 2024

10/10 Excellent

Joanne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia

Stayed 2 nights in Aug 2024

10/10 Excellent

Gennady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Excellent hotel option not far from Quito airport!
Stayed 1 night in Aug 2024

10/10 Excellent

rebecca

Traveled with partner
Liked: Property conditions & facilities
The grounds were beautiful. The breakfast was wonderful. The room was very comfortable. The shuttle to and from the airport was a bonus.
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the service was excellent, everyone was friendly and helpful. I enjoyed my stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the grounds, the animals on the grounds, and the blackberry juice!
Stayed 2 nights in Jul 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a place to stay.
Lovely well appointed hotel. 15 minutes from the airport with beautiful gardens and pools and jacuzzis. The staff were so helpful and friendly. The food was excellent. The rooms were large and clean and comfortable beds with pillow options. Alpacas roam freely in the beautiful gardens. An oasis. They made us picnic breakfasts to take away on our tours. So peaceful there. Great security too.
Stayed 2 nights in Jul 2024

10/10 Excellent

William, Gainesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service and very clean!
Stayed 1 night in Jul 2024

6/10 Okay

Somi

Stayed 1 night in Jun 2024

8/10 Good

Nickie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is beautiful and absolutely worth the money. I did not give 5 stars because I attempted several times to contact the hotel ahead of time and again after I arrived at the airport. I never received a response. Fortunately the taxi stand rep contacted them for me -after quite a while - and arranged transportation to the hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The antithesis of your typical airport hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Llamas and nature and the roses everywhere . So beautiful and peaceful
Stayed 2 nights in May 2024

10/10 Excellent

Fredy, Paramo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, although weekends or holiday's could be noisy, a lot of locals party.
Stayed 2 nights in May 2024

10/10 Excellent

BOLIVINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso hotel
Hermoso lugar , recomendado ampliamente , un lugar para disfrutar, cuidan cualquier detalle , con traslado al hotel gratuito
Stayed 1 night in May 2024

10/10 Excellent

Estefania

Stayed 1 night in Apr 2024

10/10 Excellent

gary f

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

RONALD PALMA, CORONA

Disliked: Staff & service, property conditions & facilities
Customer service needs improvement , old property too expensive
Stayed 1 night in Apr 2024

10/10 Excellent

danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe. transportation to airport. beautiful grounds and spa
Stayed 1 night in Mar 2024

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really friendly. The food is amazing and the rooms are very comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Katrina, Myrtle Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful authentic boutique hotel. I had to stay one night on my way to Galapagos and did not want to stay at one of those chain modern places. This hotel is very charming, with hammocks outside and place to walk safely on the property. Bonus airport transfer included. Onsite restaurant open till 10PM with great food.
Stayed 1 night in Mar 2024