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San Jose de Puembo Quito Airport, an Ascend Hotel Collection

4.0 star property

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Photo gallery for San Jose de Puembo Quito Airport, an Ascend Hotel Collection

Front of property
Indoor pool, outdoor pool, open 10:00 AM to 5:00 PM, sun loungers
Lobby
Interior
Children's play area - outdoor

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Hot Tub
  • Parking available

Explore the area

Map
Calle Manuel Burbano s/n, Puembo, Pichincha, 170179
  • Scala Shopping Mall
    ‪17 min drive‬
  • Paseo San Francisco
    ‪18 min drive‬
  • Atahualpa Olympic Stadium
    ‪24 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪14 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking, Garden View

Traditional Room, 1 Queen Bed, Non Smoking, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking, Garden View

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking, Garden View

Traditional Room, 2 Double Beds, Non Smoking, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking, Garden View

  • 269 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Non Smoking, Garden View

Superior Room, 2 Double Beds, Non Smoking, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds, Non Smoking, Garden View

  • Mountain view
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Private kitchen | Coffee/tea maker, electric kettle, highchair

Suite, Multiple Beds, Non Smoking (Upgrade)

  • 1076 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Room, Accessible, Non Smoking

Superior Room, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, Accessible, Non Smoking

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

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Steam room, massages

Holiday Inn Quito Airport by IHG

  • Pool
  • Hot Tub
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, (943)
$152 nightly
The price is $152 total
All taxes and fees included in total
Holiday Inn Quito Airport by IHG

About this property

San Jose de Puembo Quito Airport, an Ascend Hotel Collection

4-star Puembo hotel with 2 restaurants, connected to the convention center
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport pick-up. Other amenities include an outdoor pool, a 24-hour health club, and a bar/lounge.
San Jose de Puembo Quito Airport, an Ascend Hotel Collection offers 78 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Puembo hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool and an outdoor pool. In addition to a children's pool, other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa San José has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

San Jose de Puembo Quito Airport, an Ascend Hotel Collection features a full-service spa, 2 hot tubs, an indoor pool, and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 8 meeting rooms, and coworking spaces. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a 24-hour health club, and a sauna. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Limited complimentary onsite parking is available on a first-come, first-served basis.

San Jose de Puembo Quito Airport, an Ascend Hotel Collection has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Le Gourmet - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Secured, uncovered extended parking on site (USD 5 per night)
  • Limited onsite parking (max 5 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Le Gourmet

Things to do

  • 2 hot tubs
  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Full-service spa
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Karaoke
  • Library
  • Mountain biking
  • Outdoor pool
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Fenced pool
  • Highchair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (16,146 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (47 inch wide door)
  • Handrails in stairways (43 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 5 per night
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1790834670001
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

San Jose Puembo Quito Airport Ascend Hotel Member
San Jose Quito Airport Ascend Hotel Member
San Jose Puembo Quito Airport Ascend Member
San Jose Quito Airport Ascend Member

San Jose de Puembo Quito Airport, an Ascend Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 305 out of 395 reviews
Rating 8 - Good. 71 out of 395 reviews
Rating 6 - Okay. 8 out of 395 reviews
Rating 4 - Poor. 6 out of 395 reviews
Rating 2 - Terrible. 5 out of 395 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy

Stayed 1 night in Jan 2025

10/10 Excellent

Yifan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel compound. Uber eats delivery to reception no problem. Was colonial era rancher’s property. Large green area.
Stayed 1 night in Feb 2025

10/10 Excellent

Elena, Port Matilda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem. The grounds are beautiful, the rooms are clean, and the breakfast was great with fresh fruits, breads cheeses, and several hot items. It is a 15 minute drive from the airport but the hotel provides a shuttle every hour. It was just lovely.
Stayed 1 night in Feb 2025

8/10 Good

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yury, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I already submitted a review, then came back and stayed one more night. The room had a dehumidifier in it. For good reason. A lot of moisture and smelled like mildew. It was cold so we grabbed a blanket from the closet. So stinky with mildew. This room was 108, our previous room was 816, no mildew or complaints. Don’t expect a spa treatment, don’t think too many people order them and when I wanted a facial, they tried to get their staff to work… no takers.
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so beautiful! The trees are amazing. Birds everywhere and Llamas roam the grounds. The food is delicious and the staff are extremely friendly. Carlos is a great waiter and super friendly. They pick you up from the airport and will take you back. Luggage storage too!
Stayed 1 night in Feb 2025

10/10 Excellent

Kristen

Stayed 1 night in Jan 2025

8/10 Good

Nancy

Stayed 1 night in Jan 2025

10/10 Excellent

Robyn, Riverside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave at 3 am and were cheerfully accommodated by the staff.
Stayed 1 night in Jan 2025

2/10 Terrible

Trent

Stayed 1 night in Jan 2025

8/10 Good

Karyn

Liked: Amenities
No one spoke English. Food not available at 7pm Room nice
Stayed 1 night in Jan 2025

10/10 Excellent

Melida

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service! Nice and clean room!
Stayed 1 night in Jan 2025

10/10 Excellent

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late at night and the staff made it quick and easy to get in to our room. We woke to a stunning view of the grounds, alpacas grazing, and flowers blooming. The breakfast is delicious, there’s a treasure hunt for kids, a relaxing steam room, and plenty of water stations to refill your bottles. Would stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar lindo, comodo , calmado, excelente ambiente familiar
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked me up at the airport and brought me back. Beautiful rooms and amenities. Lovely restaurant onsite.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , peaceful amazing rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

vernice

Wonderful and beautiful stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriela

Stayed 1 night in Oct 2024

10/10 Excellent

Jordon

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property while traveling with a kid and a dog! Lots of green space! Restaurant served great food and Staff were great! Will definitely be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Samia

Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

jorge, guayaquil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Sep 2024