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Sheraton Quito Hotel

4.0 star property

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Photo gallery for Sheraton Quito Hotel

Daily buffet breakfast (USD 25.50 per person)
Meeting facility
Meeting facility
Pool
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$117
Jan 1 - Jan 2, 2026

Explore the area

View in a map
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha
  • Place, Atahualpa Olympic Stadium
    ‪3 min walk‬
  • Place, Quicentro Shopping
    ‪3 min walk‬
  • Place, Parque La Carolina
    ‪3 min walk‬
  • Airport, Quito (UIO-Mariscal Sucre Intl.)
    ‪29 min drive‬

Room options

2 Double Beds Room

  • Sleeps 2

1 King Room

  • Sleeps 2

Superior Room, 2 Double Beds, High Floor

  • Sleeps 2

Superior Room, 1 King Bed, High Floor

  • Sleeps 2

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (High Floor)

Superior Room, 2 Double Beds (High Floor) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 2 Double Beds (High Floor)

  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed 1 Bedroom Suite

  • Sleeps 2

2 Double Beds, Mobility Accessible With Roll-in Shower

  • Sleeps 5

Superior Room, 2 Double Beds (High Floor)

  • Sleeps 2

Superior King Room-High Floor

  • Sleeps 2

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About this property

Sheraton Quito Hotel

4-star Quito hotel, connected to a shopping center in La Carolina
Along with 2 restaurants, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Housekeeping is available on request.
Sheraton Quito Hotel offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a health club, Sheraton Quito Hotel features a hot tub and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 3229 square feet (300 square meters) include a conference center. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Sheraton Quito Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Restaurante Cook's - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Restaurante Las Fragatas - This restaurant specializes in local and international cuisine and serves breakfast and lunch. Open daily.
Bakery&Deli - This coffee shop specializes in local and international cuisine and serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 25.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bakery&Deli
  • Restaurante Cook's
  • Restaurante Las Fragatas

Things to do

  • 24-hour gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,229 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.50 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Quito
Quito Hotel Sheraton
Quito Sheraton
Sheraton Hotel Quito
Sheraton Quito
Sheraton Quito Hotel
Four Points Quito
Quito Four Points
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel Quito

Sheraton Quito Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 216 out of 313 reviews
Rating 8 - Good. 63 out of 313 reviews
Rating 6 - Okay. 13 out of 313 reviews
Rating 4 - Poor. 10 out of 313 reviews
Rating 2 - Terrible. 11 out of 313 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RAUL, MIAMI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this hotel, and I am extremely satisfied with their service, the facilities, and the central location. Will definitely return here if visiting Quito again.
Shopping center just minutes away.
Stayed 6 nights in Sep 2025

10/10 Excellent

Rich

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful warm greeting
Stayed 2 nights in Sep 2025

2/10 Terrible

ANDRES NICOLAS

Stayed 4 nights in Jul 2025

10/10 Excellent

Ivan, Doral

Stayed 1 night in Jul 2025

10/10 Excellent

GUSTAVO ENRIQUE

Stayed 2 nights in Jun 2025

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent personal and very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regreso si

Todos fueron muy amables y nuy atentos
Stayed 2 nights in May 2025

10/10 Excellent

Henry

Stayed 1 night in May 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Quito
Stayed 2 nights in May 2025

10/10 Excellent

Federico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely!
Stayed 1 night in Apr 2025

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crear customer Service. The staff was very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alejandro

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

washington, Manta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel , personal atento dispuesto a ayudar en todo momento, lo único que llamo la atención fue que la calefacción de la habitación no funcionaba .
Stayed 1 night in Feb 2025

10/10 Excellent

cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

The Sheraton Quito was a wonderful hotel in a good location. The food was excellent in the restaurants. The staff was friendly and helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marc-Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 9 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was quick to help and anticipate my needs. Beautiful lobby. My room was spacious and had nice toiletries.
Stayed 1 night in Jan 2025

8/10 Good

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jan 2025

10/10 Excellent

Marianne, sheldon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking in nearby park and Botanic Gardens in the pleasant Quito weather was a great start to our short Quito visit prior to flying to the Galapagos.
Stayed 1 night in Jan 2025

10/10 Excellent

Levi

Stayed 4 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaime

Liked: Cleanliness, amenities
The peoples
Stayed 3 nights in Nov 2024

2/10 Terrible

Jorge Eduardo

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Don't go to this hotel, in the next room there were people taking drugs, partying with prostitutes, we couldn't sleep, we didn't complain either because we were scared, they could do something against us! Staff at the front desk, very rude! Horrible experience in a hotel that is supposed to be one of the best!
Stayed 5 nights in Aug 2024