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Swissotel Quito

5.0 star property

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Photo gallery for Swissotel Quito

Premier Twin Room, 2 Twin Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Egyptian cotton sheets, premium bedding, minibar, in-room safe
LED TV, pay movies
Indoor pool, outdoor pool
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Parking included

Explore the area

Map
Av 12 de Octubre y 1820 Luis Cordero, Quito, Pichincha, 1721565
  • General Rumiñahui Coliseum
    ‪13 min walk‬
  • La Mariscal Craft Market
    ‪14 min walk‬
  • Parque La Carolina
    ‪2 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪32 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room, 1 King Bed

Grand Twin Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Twin Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Swiss, Twin Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Swiss, Twin Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Swiss, Executive Room, 1 King Bed

Swiss, Executive Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Swiss, Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Room, 1 King Bed

Swiss, Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Swiss, Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Twin Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Business Suite, 1 Bedroom (Executive)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Business Suite, 1 Bedroom (Executive)

  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Executive Twin Room, 2 Double Beds

Swiss, Executive Twin Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Swiss, Executive Twin Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

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About this property

Swissotel Quito

5-star hotel in La Mariscal
This smoke-free hotel features 5 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite. Housekeeping is available on request.
Swissotel Quito offers 275 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with premium cable channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Quito hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Swissotel Quito features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Swissotel Quito is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Les Alpes - This restaurant specializes in fondue and serves lunch and dinner.
La Locanda - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Tanoshii - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner.
Cafe Quito - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Quito Deli - This delicatessen serves light fare only.
24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (USD 1.50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 26 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Quito
  • La Locanda
  • Les Alpes
  • Quito Deli
  • Tanoshii

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 13 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26 per person
  • Airport shuttle fee: USD 60 per vehicle (one way)
  • Valet parking fee: USD 1.50 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quito Swissotel
Swissotel Hotel Quito
Swissotel Quito
Quito Swissotel Hotel
Swissotel Quito Hotel Quito
Swissotel Quito Hotel
Swissotel Quito Hotel
Swissotel Quito Quito
Swissotel Quito Hotel Quito

Swissotel Quito Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 457 out of 639 reviews
Rating 8 - Good. 121 out of 639 reviews
Rating 6 - Okay. 26 out of 639 reviews
Rating 4 - Poor. 15 out of 639 reviews
Rating 2 - Terrible. 20 out of 639 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast was amazing many options for vegans
Stayed 1 night in Jan 2025

10/10 Excellent

MELIDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Swissotel! It was a perfect place to relax after a trip to the Galapagos. We had the added bonus of sharing the hotel with the Barcelona Soccer (Football) team. We are thankful for the Concierge service and the hotel driver that helped us get last minute tickets to the Football game. Amazing breakfast buffet as well!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is highly trained
Stayed 4 nights in Feb 2025

10/10 Excellent

Segundo F

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and accommodations were outstanding.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis

Stayed 2 nights in Feb 2025

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s the service that makes a great hotel

While the building and facilities might seem a bit outdated, it’s the service and professionalism that marks it a great hotel. From the minute I stepped into the lobby I felt being taken care of. They helped me when I left my cell phone on the Uber car, they gave me late check out option, arranged restaurant reservation and car service…. I am happy to see that bathroom supplies are in refillable bottles instead of those tiny plastic ones. And the room service meal has good healthy options. It’s a large hotel with many guests, but I felt personable connection with the staff.
Stayed 5 nights in Feb 2025

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
Cooling system (air conditioner) in room didn't work so was too warm to sleep well at night.
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is súper nice. They helped us get súper safe transportation.
Stayed 1 night in Feb 2025

8/10 Good

Boaz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean accomodating courteous place
Stayed 1 night in Jan 2025

10/10 Excellent

amy

Stayed 1 night in Jan 2025

10/10 Excellent

Arturo, Cypress

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

thomas, Rhinmebeck

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really wonderful. The only poor part of our stay was that the shade in our room was sheer and the sun could bake you in your room while you’re in bed. Not a fun way to wake up every morning.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gordon

Stayed 3 nights in Jan 2025

10/10 Excellent

Cesar

Stayed 1 night in Jan 2025

10/10 Excellent

Faith

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel and excellent, friendly staff. The facilities (including mall and Spa and pool) were beyond expectations!
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rene

Stayed 1 night in Nov 2024

10/10 Excellent

Peter, port saint lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

DIEGO

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

We had great time. Spent an hour in the spa, simply wonderful. The breakfast was amazing and the service was outstanding. Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good staff
Stayed 2 nights in Nov 2024