*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the lodge include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 5-star property consist of meeting rooms and coworking spaces. This luxury lodge also offers spa services, a library, and a terrace. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary uncovered self parking is available on site.
The River House is a smoke-free property.
- Library
- Picnic area
- Lazy river
- Daily
- Coworking spaces
- Children's games
- Children's toys
- Organic food
- Water dispenser
- Locally-owned & organized tours & activities
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- Free grocery shopping service
- At least 80% of all lighting comes from LEDs
- Front desk (limited hours)
- Uncovered parking
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Stereo
- Dry cleaning/laundry service
- Books
- No single-use plastic soda bottles
- Games
- No single-use plastic stirrers
- Infant/toddler toys
- No single-use plastic straws
- Music library
- Food and water bowls
- Dog exercise area
- Water-efficient showers only
- Water-efficient toilets only
- Free reception
- Terrace
- Luggage storage
- Bicycle parking available
- Bicycle tour information
- Bicycle repair station
- Bicycle cleaning area
- Concierge services
- Gift shops or newsstand
- Shared microwave
- Shared refrigerator
- Total number of rooms - 5
- No accessible shuttle
- No accessible airport shuttle
- Airport transportation (surcharge)
- Number of accessible parking spaces 6
- Barbecue grill(s)
- Hardwood flooring in public areas
- Couples/private dining
- Private picnics
- Coffee/tea in common areas
- Area rugs in public areas
- Registration desk height (inches) - 2
- Registration desk height (centimeters) - 5
- Number of bars/lounges - 1
- Tasting room
- Free breakfast (local cuisine)
- Wine release events
- Firepit
- Free breakfast
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2022
- Evening entertainment
- Nature reserve
- Free WiFi
- Farming classes
- Smoke-free property
- Number of coffee shops/cafes - 1
- Supervised childcare/activities (surcharge)
- Spa services on site
- Free long-term parking
- Trampoline
- Proposal/romance packages available
- Free RV, bus, truck parking
- Number of restaurants - 1
- Dock
- Firewood (free)
- Charcoal grill
- Laundry facilities
- Vegetarian breakfast available
- Wedding services
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
- Eco-friendly cleaning products used
- Telescope
Family Friendly Amenities
- Family property
- Lazy river
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- In-room childcare (surcharge)
- Playground on site
- Washer/dryer
- Free cribs/infant beds
Room Amenities
The River House offers 5 air-conditioned accommodations with washers/dryers and complimentary bottled water. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with smart speakers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and printers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.
- Air conditioning
- Room service (limited hours)
- Hypo-allergenic bedding available
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Washer/dryer
- Designer toiletries
- Desk
- Premium bedding
- Soundproofed rooms
- Free bottled water
- Cookware, dishware, and utensils
- Wireless internet access
- Blackout drapes/curtains
- In-room childcare (surcharge)
- In-room massage available
- Shower only
- Free WiFi
- Free wired internet
- Down comforter
- Egyptian-cotton sheets
- Individually furnished
- Individually decorated
- Memory foam mattress
- Rainfall showerhead
- Furnished balcony
- Pets allowed
- Free cribs/infant beds
- In-room climate control (heating)
- Towels provided
- Bedsheets provided
- Highchair
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Champagne service
- Cleaning supplies
- Soap
- Shampoo
- Toilet paper
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laundry detergent
- Children's dinnerware
- Children's books
- Laptop-friendly workspace
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Reusable coffee/tea filters
- Paper towels
- Restaurant dining guide
- Grab bar - in shower
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Number of days between towel changes: 2
- Change of towels (on request)
- Number of days between bed sheet changes: 2
- Change of bed sheets (on request)
- Smart speaker
- Desk chair
- Meal delivery service available
- Printer
- WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
- Energy-saving switches
- Tile flooring in room
- Area rug/s in room
- Hardwood flooring in room
- Shower grab bar height (inches) - 20
- Shower grab bar height (centimeters) - 50
Parking
Free long-term parking , Free self parking , Free RV, bus, truck parking
Internet
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
The River House has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and massages.
- Swedish massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the lodge include a lazy river.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Ecotours on site
- Playground on site
- Fishing on site
- Bicycle rentals on site
- Mountain biking nearby
- Swimming nearby
- Water tubing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
- Deposit is payable by PayPal and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: USD 60 per person (one-way)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 8:00 PM
Check-in time starts at noon
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and PayPal
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, mobile payments, Google Pay, Apple Pay, and PayPal. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome.
For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Grey water recycling system
One child stays free
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Car not required
Long-term renters welcome
Security system
Property does not follow sanitization practices of any association
Staffed front desk
Guest will receive an email before arrival 24 hours
LGBTQ friendly
Mobile payments
Service animals are allowed
Service animals are exempt from fees/restrictions
Apple Pay
Front desk opens daily at 7:00 AM
Front desk closes daily at 8:00 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Pets allowed (no fees)
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Guests must register online prior to arrival
No shield between guests and staff in main contact areas
Guests must provide a copy of their government-issued photo I.D. in advance
Guests are provided with free hand sanitizer
Children stay free - maximum age 8
PayPal
Social distancing measures are not in place
Google Pay
Contactless check-in is available
No rollaway/extra beds available
Guests will receive an email with special check-in instructions
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Parking height restrictions apply
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! One child 8 years old or younger stays free, per registered adult, when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- Pets stay free
- Dogs and cats only
- 1 total pets
- Pets cannot be left unattended
- Food and water bowls and an off-leash area are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals welcome
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.
One child 8 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- The River House Lodge
- The River House Puerto Quito
- The River House Lodge Puerto Quito
Hotel Reviews
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