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Hotel Mercure Rabat Sheherazade

3.0 star property

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Photo gallery for Hotel Mercure Rabat Sheherazade

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (MAD 110 per person)
Standard Double Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes
Breakfast, lunch and dinner served
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
21 Rue De Tunis Hassan, Rabat, 10000
  • Mausoleum of Mohammed V
    ‪5 min walk‬
  • Hassan Tower
    ‪9 min walk‬
  • Mohammed V National Theatre
    ‪15 min walk‬
  • Rabat (RBA-Salé)
    ‪14 min drive‬

Room options

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Mercure Rabat Sheherazade

3-star hotel in Quartier Hassan
A restaurant, a bar/lounge, and a rooftop terrace are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and a business center are onsite. Housekeeping is available on request.
Hotel Mercure Rabat Sheherazade offers 77 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a rooftop terrace, a library, and multilingual staff. Parking is available onsite for a surcharge.

Hotel Mercure Rabat Sheherazade has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
KANGOUROU - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MAD 10 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MAD 110 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • KANGOUROU

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • Elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 200.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 110 per person
  • Self parking fee: MAD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mercure Rabat
Hotel Mercure Rabat Sheherazade
Hotel Mercure Sheherazade
Mercure Rabat Sheherazade
Mercure Sheherazade
Accor Rabat Sheherazade
Mercure Rabat Sheherazade Hotel Rabat
Mercure Rabat Sheherazade
Hotel Mercure Rabat Sheherazade Hotel
Hotel Mercure Rabat Sheherazade Rabat
Hotel Mercure Rabat Sheherazade Hotel Rabat

Hotel Mercure Rabat Sheherazade Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 216 reviews
Rating 8 - Good. 92 out of 216 reviews
Rating 6 - Okay. 64 out of 216 reviews
Rating 4 - Poor. 15 out of 216 reviews
Rating 2 - Terrible. 8 out of 216 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

William

Traveled with family
Liked: Cleanliness, staff & service
Good tourist hotel
Very quiet. Friendly and helpful staff. Nothing fancy but a great breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Stayed 1 night in Jul 2024

2/10 Terrible

Divesh

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Beds are rocky hard, pillows too. No space in bathroom n toilet. Air conditioner not working. Staff don’t care, pretending they don’t understand English at this international hotel.
Stayed 1 night in May 2024

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was old not very clean . Bathroom had broken tiles and linen and bedding was old and dirty looking
Stayed 1 night in May 2024

2/10 Terrible

Ish

Disliked: Staff & service, property conditions & facilities
Irresponsible staff. Didn’t fix shower for whole stay. So I couldn’t take shower.
Stayed 1 night in May 2023

6/10 Okay

Tarik

Stayed 1 night in Mar 2023

4/10 Poor

SAFAA

Stayed 1 night in Nov 2021

2/10 Terrible

Yassir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After booking for 1 night stay, I went to the reception in order to check in...but the receptionist said that my reservation is not mentioned on the system. Expedia booking couldn't send a booking confirmation to the hotel. I showed them the confirmationI received by email but on the hotel system Expedia sent nothing.
Stayed 1 night in Nov 2021

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good service and enjoyable stay
A pleasant stay. Hotel a bit tired but met my needs. Room fine though a bit of a "drain smell" from the bathroom though not to the extent that I would make the effort to change rooms. Staff excellent and friendly. Food in the restaurant (evening meal) perfectly acceptable but not mind blowing. Breakfast options were very nice.
Stayed 4 nights in Sep 2021

2/10 Terrible

Wgdan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty. It smelled terrible. The housekeeping did not do anything. Their breakfast was not even good. I would never go there again nor recommend that place.
Stayed 5 nights in Aug 2021

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy
It was near to embassy suit our needs
Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment
Very old and run down and the breakfast is very poor. Should have stayed at hotel rabat.
Stayed 1 night in Feb 2020

6/10 Okay

albert

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent hotel
Well located to explore Rabat, decent price and breakfast but dated from a design perspective. They need more irons for the guests. Front desk stuff is very nice.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location are good and quiet, but room so dirty and everything seems broken, only the reception lady can speak english
Stayed 1 night in Apr 2019

6/10 Okay

Ian

Adequate but POOR wifi.
Hotel is adequate but WIFI was terrible. This may be related to the room as on a previous stay with a room at back of hotel it was better, although still temperamental.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2018

8/10 Good

Mike, Dallas

Liked: Cleanliness, property conditions & facilities
This was overall a nice hotel. The breakfast buffet was great, with a good variety of pastries, fruits, and Moroccan specialties, including custom made omelets. The room itself was small, The two single beds were jammed up against each other (no separation) because there just wasn't room. The closet was in an awkward position, the AC was weak, not getting cold even when "set" to 15 degrees (Centegrade). The refrigerator barely cooled at all. Staff was friendly, and English was fine.
Stayed 6 nights in Aug 2018

6/10 Okay

Hamid, London

Liked: Staff & service
Hotel needs to spend resources to improve its refurbishment and cuisine to suit foreign travellers. We experienced that its overall standard(s) are average or 3 star.
Stayed 4 nights in Jul 2018

8/10 Good

Greg

Liked: Staff & service, property conditions & facilities, room comfort
Mercure Rabat
Restaurant food is somewhat lacking in flavor. No A/C in rooms. Staff was nice. Rooms were acceptably clean. Would stay again provided the weather was cool.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A few gliches, but no gotchas
Light in shower hanging by wire. A fire hazard. Safe box did not work, so nowhere to store important docs or equipment. No toilet brush! Air-con did not work well. Was still too warm to sleep well in even though I set it very low. All staff were friendly and helpful. Location: 20min from main station. Wi-Fi worked fine.
Stayed 3 nights in Apr 2018

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place and beat breakfast
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The hotel was ok. It was a bit noisy and the shower was really cold but otherwise it was fine.
Stayed 5 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Staff was very nice. They provided great services and support. Food was also good. The hotel was well located. We will stay there if we come back to the city. Thank you very much.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Good location, elevator painfully didn't work a lot of the time which the staff seem to try and ignore. Rooms are very small no hook in bathroom for towels, no kettle etc and no room for a large suitcase. Breakfast is average as I am gluten free struggled a lot. Breakfast egg counter staff only seem to know how to make an omelette nothing else. Reception staff had our rooms round the wrong way and tried to charge me for prepaid room but didn't understand at all
Stayed 2 nights in Jul 2017