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21c Museum Hotel Durham

4.0 star property

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Photo gallery for 21c Museum Hotel Durham

Interior entrance
Front of property
Ballroom
Ballroom
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Pet friendly
  • Housekeeping
  • Room service
$187
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
111 North Corcoran Street, Durham, NC, 27701
  • Durham Performing Arts Center
    ‪3 min walk‬
  • Durham Bulls Athletic Park
    ‪7 min walk‬
  • Duke University
    ‪18 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

Luxury Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(49 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Luxury Double Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 510 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Terrace

  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Accessible (Roll-in Shower)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (21C)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Double Bed, Accessible

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Impaired)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Hearing Impaired)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

21c Museum Hotel Durham

4-star hotel in Downtown Durham
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and valet parking. Housekeeping is available on request.
21c Museum Hotel Durham offers 125 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Durham hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
21c Museum Hotel Durham features a sauna and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10500 square feet (975 square meters) include conference space. This eco-certified hotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

21c Museum Hotel Durham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Counting House - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Counting House

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 10,500 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5.00 per accommodation, per stay
The resort fee includes:
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

21c Museum Hotel Durham
Hotel 21c Museum Hotel Durham - MGallery Durham
Durham 21c Museum Hotel Durham - MGallery Hotel
Hotel 21c Museum Hotel Durham - MGallery
21c Museum Hotel Durham MGallery
21c Museum Durham MGallery
21c Museum Hotel Durham - MGallery Durham
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Hotel Durham
21c Museum Durham Mgallery
21c Museum Hotel Durham Hotel
21c Museum Hotel Durham Durham
21c Museum Hotel Durham MGallery
21c Museum Hotel Durham Hotel Durham

21c Museum Hotel Durham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 539 out of 1006 reviews
Rating 8 - Good. 219 out of 1006 reviews
Rating 6 - Okay. 132 out of 1006 reviews
Rating 4 - Poor. 63 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Traveled with family
Disliked: Property conditions & facilities
O
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Bibianna

Stayed 1 night in May 2025

4/10 Poor

Bohan

Good hotel overall but they gave be a double when I booked a king bed and after I went back to tell them, they blamed it on the Expedia system and couldn’t give me the room I booked. One of the staff said to leave my contact info at the front desk and they would talk to the manager but no one at the front desk took my contact information.
Stayed 1 night in May 2025

8/10 Good

Tracy

Liked: Cleanliness
Lovely backdrop of incredible art. The staff were friendly but clueless when it came to recommendations for outdoor eating and other questions asked about the area. They were very courteous about not knowing, but it would've been helpful to have suggestions. The young lady that checked me in was very helpful throughout my stay . I usually say the Marriott when in Durham, but I would give 21C another try.
Nice view of neighboring pool
Stayed 1 night in May 2025

8/10 Good

Kim

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Parking was pricing considering other properties offered much lower parking fees. Dining was nice. It was good to actually have a breakfast in the morning and not a muffin. Rooms were okay, although the bed was not very comfortable. Overall it’s just okay.
Stayed 1 night in May 2025

10/10 Excellent

shalom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kirsti

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and great place to stay

Amazing staff and managers! It was such a fun art gallery combined with a very comfy room. The location is also awesome! You can walk to a ton of good restaurants and be sure to check out The Parlour if you want a scoop of ice cream.
Stayed 3 nights in May 2025

10/10 Excellent

Traci

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Madhur

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kimberly

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Well it is a good hotel, but we were there for 3 days and they never cleaned our room. Despite seeing housekeeping cart on our hall, they never cleaned. We ran out of toilet paper & towels & had to ask for them. Valet parking is very slow. Says it takes 20 minutes, but we waited for 20 minutes for someone just to show up one morning. We opted to park in street our last night so that we wouldn’t have to wait so long for our car to head to airport. They were working on broken elevators on our floor and the men began clanging and drilling & making noise at 7:30. Overall our stay wasn’t pleasant.
Stayed 3 nights in May 2025

6/10 Okay

Will

Liked: Cleanliness
Hotel is in an old bank has some character but also has poorly running elevators and check in on the second floor
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Still feels like an old dentist's office

Pros: Great location, friendly staff, bar and restaurant on site, comfortable beds. Cons: unfortunately, the conversion of this old office building into a hotel is incomplete - a broken elevator, chipped old floors, terrible lighting in the guest rooms, a suspicious odor in the bar area - it feels like an incomplete remodel. The broken elevator meant that floors 7-15 were all relying on one old elevator. This was quite inconvenient. The art takes the place of comfortable public spaces to meet up with your group, so even that potentially appealing detail turned out to be a negative overall.
Stayed 3 nights in May 2025

10/10 Excellent

Donaldson

Stayed 1 night in May 2025

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I felt like the room was way overpriced! I also felt that the lighting in the room was a lot to be desired. The way the buttons worked, either all the lights were on or all the lights were off. That was the most unusual thing I’ve ever seen in our room, and I travel quite a bit! I also felt my throne was very small with little or no sitting space.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

A cool experience, but a mediocre hotel.

Like the neighboring Durham and Unscripted boutique hotels, 21C is a cool experience with unique amenities and a fun vibe. Also like the Durham and Unscripted, 21C struggles with the basics: Cozy Bed, Cold AC (or heat if that’s your thing), The room was clean, quiet, and looked great. Bathroom could do with a better showerhead. The AC fan never seemed to turn on no matter what, so the room was a too warm. The mattress was hard and lumpy.
Stayed 1 night in May 2025

4/10 Poor

Sarah

Traveled with family
Disliked: Cleanliness
Buildings smells. Towels smell very dirty. Water filters in the filling stations were expired. AC in first room didn’t work and had to move. Elevators are also dirty.
Stayed 1 night in May 2025

2/10 Terrible

Ghislain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sraff was amazing. Will stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Kyle

Stayed 3 nights in Apr 2025

10/10 Excellent

Anthony

Business traveler, Traveled with family
Liked: Amenities, property conditions & facilities
Great Location
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025