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21c Museum Hotel Durham

4.0 star property

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Photo gallery for 21c Museum Hotel Durham

Interior entrance
Lobby sitting area
Premium bedding, minibar, in-room safe, desk
Front of property
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
111 North Corcoran Street, Durham, NC, 27701
  • Durham Performing Arts Center
    ‪4 min walk‬
  • Durham Bulls Athletic Park
    ‪7 min walk‬
  • Duke University
    ‪19 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

Luxury Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Luxury Double Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 510 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Terrace

  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Accessible (Roll-in Shower)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Accessible (Roll-in Shower)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (21C)

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Double Bed, Accessible

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Impaired)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Hearing Impaired)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Pet friendly
  • Free WiFi
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4.2 out of 5, Very Good, (1001)
$131 nightly
The price is $131 total
includes taxes & fees
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About this property

21c Museum Hotel Durham

4-star hotel in Downtown Durham
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
21c Museum Hotel Durham offers 125 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Durham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.
In addition to a full-service spa, 21c Museum Hotel Durham features a sauna and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10500 square feet (975 square meters) include conference space. This eco-certified hotel also offers spa services, coffee/tea in a common area, and concierge services. A complimentary area shuttle within 5 mi is available for guests. Onsite parking is available (surcharge).

21c Museum Hotel Durham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Counting House - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Counting House

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 10,500 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from May 19 2025 to May 20 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5.00 per accommodation, per stay
The resort fee includes:
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

21c Museum Hotel Durham
Hotel 21c Museum Hotel Durham - MGallery Durham
Durham 21c Museum Hotel Durham - MGallery Hotel
Hotel 21c Museum Hotel Durham - MGallery
21c Museum Hotel Durham MGallery
21c Museum Durham MGallery
21c Museum Hotel Durham - MGallery Durham
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Hotel Durham
21c Museum Durham Mgallery
21c Museum Hotel Durham Hotel
21c Museum Hotel Durham Durham
21c Museum Hotel Durham MGallery
21c Museum Hotel Durham Hotel Durham

21c Museum Hotel Durham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 540 out of 1010 reviews
Rating 8 - Good. 227 out of 1010 reviews
Rating 6 - Okay. 129 out of 1010 reviews
Rating 4 - Poor. 63 out of 1010 reviews
Rating 2 - Terrible. 51 out of 1010 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Dara

Liked: Staff & service, amenities
An elevator was down so, getting through the hotel was slow. The heat sucked. I know it's sensored but it still took a long time to warm. There was a stain on the couch. Other than that, the staff is great, room design is cool (get smart TVs tho, cable sucks). I would stay again, if y'all got smart TVs lol
Stayed 1 night in Feb 2025

4/10 Poor

rittu

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very accommodating. Great location.
Stayed 1 night in Feb 2025

2/10 Terrible

Thomas L

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Our room didn't have any heat.
Stayed 1 night in Feb 2025

10/10 Excellent

Mariana

Stayed 1 night in Feb 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Wynee

Traveled with partner
Near DPAC
Stayed 1 night in Feb 2025

2/10 Terrible

Donyel

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The hotel has an older charm, and the pictures—along with the museum—make it look appealing. However, the reality was disappointing. The elevators were run-down, the interior was dated with stains everywhere, and there was exposed wiring in the hallways. Most importantly, the heat went out on Valentine’s Day, leaving us freezing all night. We had trouble sleeping because of the cold, which is why we requested a late checkout—but they refused. They also ran out of space heaters and only offered a free breakfast (which I had already paid for) as compensation. Overall, a very underwhelming experience.
Stayed 1 night in Feb 2025

4/10 Poor

Michael

Liked: Amenities
Disliked: Property conditions & facilities
Heat wasn’t working in my room and it took forever and multiple attempts to get rectified.
Stayed 4 nights in Feb 2025

10/10 Excellent

John-Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Stayed 1 night in Jan 2025

10/10 Excellent

Anne Marie

Stayed 2 nights in Jan 2025

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great experience

Great location, friendly staff, valet and clean rooms. The hotel's art museum and vault made it a unique experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathryn

Stayed 1 night in Jan 2025

6/10 Okay

Brandon

Liked: Staff & service
Our stay wasn't bad. The rooms need a little renovation on the carpet. Its time for some new carpet in the room. Or change the carpet out for marble or some sort of laminate.
Stayed 1 night in Dec 2024

10/10 Excellent

Jane, Mount Pleasant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with our first stay here. Unique hotel. Spacious room. Great staff.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
High hopes not met. Front desk person explained all amenities and room charges but spoke so low and fast I couldn’t understand. The tv would dim the brightness down after 10 seconds being on a channel. The shower door would make an extremely loud noise every time it opened and closed. I couldn’t get one of the curtains/blinds to close. The led light in the bathroom was broken so it would flash lights. Lots of weird of noises at night.
Stayed 1 night in Jan 2025

6/10 Okay

Jimmie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Enjoyed the “drink cards”. Polite staff. Dirty sheets. Worn furniture
Stayed 2 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Nakeya

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Cold Night in a 21C

My stay with my honey was overall good the problem the room had no heat. Even telling the front desk the heat wasn’t fixed nor was a room offered we snuggled up close and checked out next day.
Stayed 1 night in Dec 2024

4/10 Poor

Karen

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
To start with the staff was very friendly, I only rated that area 3 star because it said staff and services. There was no heat in our room from the minute we arrived. The first call to inform them we were told the heating was turned on by motion sensor, give it an hour. Our second call they said well we could bring up a heater and some extra blankets. It took a third call to get them to the room. The heater helped but the comment well it is an old building and was a bank in my mind was no excuse. Considering it is known as an art hotel the wall color in our room was incredibly boring s as was the art work. ( The lobby was very well appointed so we did not expect this). Room service was dismal. So many things forgotten requiring multiple trips back to the kitchen. Food was ice cold at breakfast. On Saturday morning we asked for two soft boiled eggs and two hard boiled eggs. I had the order repeated back to me. We received 4 hard boiled eggs. When they called to see how things were we told them about this and she said she’d tell her manager and get back to us which never happened. It’s been a very, very long time since we have had a poor experience at hotel. We were quite taken back by this. Again the staff was very friendly but we will not be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

connie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
There was no heat Friday to Sunday. Water went off Saturday night. Received no compensation for this inconvenience In addition 2 of the four elevators were not working, creating long wait times. Just an overall sense of lack of facility maintenance.
Stayed 2 nights in Jan 2025