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21c Museum Hotel Durham

4.0 star property

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Photo gallery for 21c Museum Hotel Durham

Interior entrance
Front of property
Premium bedding, minibar, in-room safe, desk
Interior
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Pet friendly
  • Housekeeping
  • Room service

Explore the area

Map
111 North Corcoran Street, Durham, NC, 27701
  • Carolina Theatre
    ‪3 min walk‬
  • Durham Performing Arts Center
    ‪4 min walk‬
  • Durham Convention Center
    ‪4 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪22 min drive‬

Room options

Deluxe Room, Accessible (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Luxury Double Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • 510 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Hearing Impaired)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

21c Museum Hotel Durham

4-star hotel in Downtown Durham
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
21c Museum Hotel Durham offers 125 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Durham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.
In addition to a full-service spa, 21c Museum Hotel Durham features a sauna and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10500 square feet (975 square meters) include conference space. This business-friendly hotel also offers spa services, coffee/tea in a common area, and concierge services. A complimentary area shuttle within 5 mi is available for guests. Onsite parking is available (surcharge).

21c Museum Hotel Durham is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge.
Counting House - This restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Valet parking on site (USD 35 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Counting House

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 10,500 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 50 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5.00 per accommodation, per stay
The resort fee includes:
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 35.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

21c Museum Hotel Durham
Hotel 21c Museum Hotel Durham - MGallery Durham
Durham 21c Museum Hotel Durham - MGallery Hotel
Hotel 21c Museum Hotel Durham - MGallery
21c Museum Hotel Durham MGallery
21c Museum Durham MGallery
21c Museum Hotel Durham - MGallery Durham
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Hotel Durham
21c Museum Durham Mgallery
21c Museum Hotel Durham Hotel
21c Museum Hotel Durham Durham
21c Museum Hotel Durham MGallery
21c Museum Hotel Durham Hotel Durham

21c Museum Hotel Durham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 545 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 123 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sydia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the ambiance. I stayed one night and wish I could stay longer. I will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close proximity to entertainment and dining. Staff was very nice and helpful.
Stayed 1 night in Nov 2024

8/10 Good

Madison

Liked: Cleanliness, staff & service
We enjoyed our stay at 21C with the exception of a few things. The facilities themselves had a few issues including no working AC in our room, limited elevator access, and some issues with the outlets in the room. However that being said, the staff was WONDERFUL. Each issue we had they handled professionally and with the utmost apologies. They upgraded our room after we brought the issues to their attention and made sure we were as comfortable as possible the remainder of our stay. The art galleries and spa were fantastic and we had no issues with those facilities. The steam room and sauna were a HUGE plus for us! We loved the area around the hotel as well. Super easy to walk around and shop/eat/enjoy the area.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Terry

Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and will always come back if we come back to this area. The Hotel is great, it is very different from other Hotels and looks very modern and the over all vibe is very inclusive. The Hotel is close to many places and there are some very nice Restaurants and Bars within walking distance. Our check in was delayed by 15 minutes, but we received coupons for free cocktails at the Bar because we had to wait. We will recommend this Hotel to others!
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place downtown!
Stayed 1 night in Oct 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Charming museum hotel in historic building. Well curated art on various level. Fun to explore. Great location. Wasn't sure who was staff or who were just people off the street.
Stayed 1 night in Oct 2024

8/10 Good

Idette, Clermont

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
I think the hotel website was a little misleading. The deluxe king room was a bit small for the price. Very old building...
Stayed 1 night in Oct 2024

10/10 Excellent

Josue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and great hotel overall!
Stayed 1 night in Oct 2024

6/10 Okay

Bret

Traveled with family
Disliked: Property conditions & facilities
Great art display utterly baffling layout of property, no bathroom on the restaurant floor. We weren't even that close to the elevator but we heard it all night. Room lights and phone difficult to operate, floor buttons in elevators barely legible. Tatia in the restaurant and Stan in valet were exceptional and wonderful.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Karen

Business traveler
Liked: Staff & service
Staff were lovely and accommodating. The facilities were average as there was one elevator not working, hallway was dirty, the sink drain in the room was broken and when they came to fix it, there was an old bottle cap in the drain that they removed and then just left on the bathroom floor and the shower head sprayed all over the bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Not much to see and do in downtown Durham.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Larry

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overall it was pretty good. The elevator situation was kind of annoying. Several times we had to wait for another elevator because the cleaning staff was taking up the entire elevator. Parking to check in was confusing. There were no spaces to park and we didn’t see any signs saying where to go for valet parking.
Stayed 1 night in Sep 2024

2/10 Terrible

Kishore

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Ashwini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David, Glen Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Lynn

I found the hotel rooms dark with poor lighting, and few outlets. The elevators were horrible! The valet staff were friendly and helpful but thats about it! I wont stay there again.
Stayed 1 night in Sep 2024

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Staff & service
Load room. Terse Front Desk. Couldn't check in on-time. Won't be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024