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AC Hotel by Marriott Chapel Hill Downtown

3.0 star property

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Photo gallery for AC Hotel by Marriott Chapel Hill Downtown

Meeting facility
Terrace/patio
Terrace/patio
Fridge, coffee/tea maker, eco-friendly cleaning products
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Pet friendly
$173
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
214 West Rosemary Street, Chapel Hill, NC, 27516
  • Franklin Street
    ‪1 min walk‬
  • University of North Carolina
    ‪3 min walk‬
  • UNC Medical Center
    ‪18 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds - High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds - High Floor

9.2 out of 10
Wonderful
(5 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa Bed - High Floor

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa Bed - High Floor

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(36 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(43 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

AC Hotel by Marriott Chapel Hill Downtown

3-star Chapel Hill hotel steps from Franklin Street
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
AC Hotel by Marriott Chapel Hill Downtown offers 123 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch LED televisions come with digital channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. Event facilities measuring 624 square feet (58 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. Onsite parking is available (surcharge), along with a car charging station.

AC Hotel by Marriott Chapel Hill Downtown is a smoke-free property.

Self-serve breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
AC Chapel Hill Lounge - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • AC Chapel Hill Lounge

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 624 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2017
  • Eco-friendly cleaning products used
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately USD 16 per person
  • Covered self parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

AC Hotel Marriott Chapel Hill Downtown
AC Hotel Marriott Chapel Hill Downtown
AC Marriott Chapel Hill Downtown
Hotel AC Hotel by Marriott Chapel Hill Downtown Chapel Hill
Chapel Hill AC Hotel by Marriott Chapel Hill Downtown Hotel
Hotel AC Hotel by Marriott Chapel Hill Downtown
AC Hotel by Marriott Chapel Hill Downtown Chapel Hill
AC Hotel Marriott
AC Marriott
Ac Marriott Chapel Hill
Ac By Marriott Chapel Hill
AC Hotel by Marriott Chapel Hill Downtown Hotel
AC Hotel by Marriott Chapel Hill Downtown Chapel Hill
AC Hotel by Marriott Chapel Hill Downtown Hotel Chapel Hill

AC Hotel by Marriott Chapel Hill Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Carmela

Traveled with family
Disliked: Staff & service, property conditions & facilities
Asked for clean towels never got Toilet seat was broken Front desk didn’t even ask how my stay was when checking out
Stayed 2 nights in May 2025

10/10 Excellent

Wen-chi

Stayed 2 nights in May 2025

10/10 Excellent

gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

The front desk staff member Felinda was awesome she was personable, professional and knowledgeable about the area. She made check in easy and fast
Stayed 1 night in May 2025

8/10 Good

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

Sivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was done really nicely. The room was really clean and spacious. There was a nice coffee bar downstairs in the morning. There wasn’t any lotion in the room, but they might’ve had some if I asked.
Stayed 2 nights in May 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kristin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The price was reasonable and staff super friendly.
Stayed 2 nights in May 2025

6/10 Okay

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel that is within easy walk to downtown Chapel Hill. Extremely nice staff from beginning to end of stay. Unfortunately I had little help in contacting the hotel directly. I ended up using Expedia. DO NOT BUY CANCELLATION INSURANCE.with Expedia. A true rip off. One negative is there is no free parking like other high end hotels close in.
Stayed 3 nights in May 2025

10/10 Excellent

kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service and great hotel!
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in great location
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Timothy

Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super pleasant and accommodating. The room and facility were beautiful and welcoming. We especially liked our check-in staff associate.
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic - very friendly and helpful. The hotel itself is in a nice area that was walkable to shops and restaurants as well as a slightly longer but very manageable walk to the UNC Chapel Hill campus. Hotel was very comfortable and clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe parking. All else good.
Stayed 1 night in Apr 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the staff were great. The bartender, Angela was especially friendly. The room was clean, however, on our last day we saw a bug. I don't think it was a bed bug but that was a little disappointing. Overall though the hotel was clean and well kept. I would recommend the hotel and stay again.
Stayed 2 nights in Apr 2025

6/10 Okay

Michelle

Traveled with family

Not up to Marriot standards

We have stayed here a couple of years ago and had such a good experience that we chose it again. This time however it felt like a different hotel. The person checking us in was not welcoming, not mean, just indifferent. Zero customer service. We had an issue with the lights when we first got in our room. We knew about the main switch but it wasn’t the issue. They seemed to have a short in them because they eventually came on when we weren’t touching the light switch. It was a weird start. Then to noise of the AC unit. It rattled and whined intermittently. The whole return would vibrate. I resorted to turning it off completely and then restarted it when absolutely necessary. Next, my son’s sheets had maybe a 4” V shaped tear in them. He didn’t want to deal with them coming in to replace the sheets so I let them know about it when we left so they would hopefully not reuse them again. Overall, the place felt unkept. My son asked me, “what happened to this place, it was so nice before?” The upside is that it has a decent gym and it’s walkable to the campus and to any restaurant on Franklin. Also, I liked the shower set up. Those are the perks.
Stayed 3 nights in Apr 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel staff polite and efficient. Room was spacious and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious lobby, many options for work stations if needed
Stayed 4 nights in Apr 2025

6/10 Okay

Jennifer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is inviting, and the rooms are clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025