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Aloft Durham Downtown

3.0 star property

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Bar (on property)
Property amenity
View from room
Room, 2 Queen Beds, Non Smoking, City View | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
345 Blackwell Street, Durham, NC, 27701
  • Durham Performing Arts Center
    ‪3 min walk‬
  • Durham Bulls Athletic Park
    ‪3 min walk‬
  • Duke University
    ‪20 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

View all photos for aloft, Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing Accessible, Roll-in Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

aloft, Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing Accessible, Roll-in Shower)

  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

View from room

Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 493 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

View from room

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 427 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(11 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

aloft, Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 276 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 353 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing Accessible, w/ Tub)

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing Accessible, w/ Tub) | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing Accessible, w/ Tub)

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Hearing Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Aloft Durham Downtown

3-star hotel in Downtown Durham
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Aloft Durham Downtown offers 134 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a terrace, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station.

Aloft Durham Downtown is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Aloft Durham Downtown has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 8 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (32 inches high)
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Low-height bed (25 inches high)
  • Low-height counter and sink (33 inches high)
  • Low-height desk (31 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5.00 to 8.00 per person
  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Durham Downtown Hotel
Aloft Durham Downtown

Aloft Durham Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 442 out of 691 reviews
Rating 8 - Good. 169 out of 691 reviews
Rating 6 - Okay. 53 out of 691 reviews
Rating 4 - Poor. 18 out of 691 reviews
Rating 2 - Terrible. 9 out of 691 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Rebecka Lynn Quebec

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Receptionist Benjamin Granby needs to be removed

The reservation was made under my e-mail for my partner Rebecka who was staying at the hotel with her mother for a lecture. Shortly after her check-in, I received an e-mail of the receptionist asking my partner out on a date. The receptionist seemed to have no clue he was e-mailing me from what the e-mail suggests. He also went out of his way and provided free breakfast and parking as incentives to try and impress my woman. Using customer information such as email or phone numbers for personal matters is extremely unprofessional and should not be tolerated. I was going to leave this alone but I can’t help but to think of how many times this creep has done this to other clients. I request a full refund of my stay, since upon telling my partner what happened, neither her nor her mom were comfortable sleeping at the hotel after knowing this man used private information to reach out and try to get to her. I also request that the mentioned receptionist is removed from his position or at the least suspended. This unprofessional approach made my woman’s stay very uncomfortable for what was supposed to be a mom and daughter family matter stay at your facility. As an active duty service member currently deployed in the Middle East, incompetent people and unprofessional behavior I cannot keep up with. Attached is Benjamin’s email and my response to it.
Stayed 1 night in Mar 2025

10/10 Excellent

Travis

Stayed 1 night in Feb 2025

6/10 Okay

Pavan Kumar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Aloft before but never had so much issue with noise. Theres noise (probably exhaust but sounds like vacuum cleaner) from the bathroom every 30 minutes or so and throughout the night which ruined my sleep. And then there's the train that blows it horns for a straight minute starting 5am which is unbearable.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to DPAC
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle, Wake Forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel staff, proximity to DPAC and the room was very nice. The 2 train horns during the night was the only issue. But would stay there again anyway.
Stayed 1 night in Feb 2025

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Stewart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Always a great place to stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying here
Stayed 1 night in Jan 2025

10/10 Excellent

Marianne

Great experience. When we arrived (in the snow), the heat was not turned on in our room. It was 60 degrees! A little chilly. It eventually warmed up and was very comfortable. Maybe no one had stayed in the room recently and we certainly understand saving energy, but maybe just check when it is reserved!
Stayed 1 night in Jan 2025

8/10 Good

George

Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
All fine. Love the turn-table tv. Rooms a little stark in all honesty. No pics on wall. Whatever. Had good time.
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, nice bar, nice lobby and cafe. Gym looked very nice and the view, overall, is great. I paid for a city view, but living local to the area know that I instead had a direct view of the one office building facing the opposite direction of the city. Otherwise the room was great, very comfortable and clean. I tend not to take these things too seriously, but someone who does might have objected.
Stayed 1 night in Dec 2024

10/10 Excellent

Drew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re going to a show at the DPAC there is no better place for the money. Rooms were up to date with large windows and tall ceilings with a more modern design. Bathroom was upgraded and showers were nice. Easy onsite parking in downtown with an additional parking fee. But it’s good for 24 hours so you can stay parked after checkout to walk around or enjoy a show. Great experience overall.
Stayed 1 night in Dec 2024

4/10 Poor

Taifa

Stayed 1 night in Nov 2024

10/10 Excellent

Eugene, Hubert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here to see the shows.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Young,cool,helpful staff. But too expensive
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, connected to DPAC
Stayed 4 nights in Nov 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my favorite option if I’m spending the night after visiting DPAC.
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This is my third time staying at the property. I enjoy the spacious and clean rooms. The employees are friendly, professional, and very helpful in answering questions.
Stayed 1 night in Nov 2024