Candlewood Suites Durham, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Durham, an IHG Hotel

Desk, laptop workspace, blackout drapes, iron/ironing board
Point of interest
Exterior
BBQ/picnic area
Point of interest

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1818 Highway 54, Durham, NC, 27713
  • Research Triangle Park
    18 min walk
  • Streets at Southpoint Mall
    4 min drive
  • Parkside Town Commons
    8 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    11 min drive

Room options

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Roll Shwr)

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Comm, Tub)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Non Smoking (Comm, Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Candlewood Suites Durham, an IHG Hotel

Durham hotel with in-room kitchens
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Candlewood Suites Durham, an IHG Hotel offers 122 accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a fitness center, barbecue grills, and multilingual staff. Complimentary self parking is available on site.

Candlewood Suites Durham, an IHG Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 25

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay), plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay) plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Durham
Candlewood Suites Durham
Candlewood Suites Hotel Durham
Candlewood Suites Durham Hotel
Durham Candlewood Suites

Candlewood Suites Durham, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 190 out of 549 reviews" "
Rating 8 - Good. 143 out of 549 reviews" "
Rating 6 - Okay. 90 out of 549 reviews" "
Rating 4 - Poor. 51 out of 549 reviews" "
Rating 2 - Terrible. 75 out of 549 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Chiante

Stayed 2 nights in Aug 2024

8/10 Good

Ahmed

Stayed 2 nights in Jul 2024

2/10 Terrible

Ashley

Disliked: Amenities
Room was broken
Stayed 1 night in Aug 2024

2/10 Terrible

Erika

Business traveler
Disliked: Property conditions & facilities, room comfort
Dissatisfied Customer
The tubs in both rooms were dirty, there were dead bugs in one of the rooms, floors wasn’t swept and there were no phones in the room and linens were very limited.
Stayed 2 nights in Aug 2024

2/10 Terrible

Erika

Stayed 2 nights in Aug 2024

2/10 Terrible

Tyler

Stayed 2 nights in Aug 2024

10/10 Excellent

jolena

Liked: Staff & service, property conditions & facilities
i like the outside and the room set up but i didnt like the little asss bathrooms and ceiling leaking on the floor
Stayed 1 night in Aug 2024

6/10 Okay

Angelyse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Chloe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Iris

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Iris

Liked: Cleanliness, amenities
The television channel are terrible. TLC is a PBC Channel
Stayed 2 nights in Jun 2024

6/10 Okay

Iris

Traveled with family and small children
Television was terrible TLC a PBS station the kids wanted TLC. Won't ɓe staying here again . ,
Stayed 2 nights in Jul 2024

8/10 Good

Dawn

Stayed 1 night in Jul 2024

8/10 Good

Dawn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Eh...Not the best, but not the worst.
The stay was ok. I ws traveling due to work. The room had a garbage disposal that didn't worrk. The caulking around the bathtub was molded. It was ok for the two night stay that was needed for work.
Stayed 2 nights in Jun 2024

10/10 Excellent

Roderick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar Hotel with Staff & Tenants
Good that Executive Management came to clean the hotel and professionally get things back in order for accommodations. This hotel is stellar for helping people who have hardships. Excellent staff and tenants are family oriented. But, the hotel has to make a profit.
Stayed 3 nights in Jun 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
average clineliness
Stayed 1 night in Jun 2024

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities
the hotel was quiet and convenient for me. The cleanliness could have been better.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Location is definitely dated. There were stains and obvious wear to the sofa and other furniture. On the flip side there is a nice patio area outside and the staff was kind and accommodating
Stayed 2 nights in Jun 2024

8/10 Good

M B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, ample parking, clean rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Close to food and high-way. Iris S.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Decent cheap place for people who don't mind odors
Pros: Large room with full fridge, microwave, coffee maker, and stovetop in room; reasonable price; decent fitness center. Front desk staff relatively helpful. Cons: Property is kind of run down. The whole place has a very distinctive odor, which is kind of a combination of smoke, incense, and food smells. I would guess that some people are living there long-term. The room is not the cleanest (but not gross, just lived-in) and fixtures need updating. Fitness center and laundry room are one big room.
Stayed 2 nights in Jun 2024

6/10 Okay

Joanie

Disliked: Property conditions & facilities
Things were broken in the room vents on the floor and towel holder in bathroom refrigerator door. Carpet on the stairs was dirty
Stayed 1 night in Jun 2024

2/10 Terrible

Herbert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024