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Candlewood Suites WAKE FOREST RALEIGH AREA by IHG

2.5 star property

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Photo gallery for Candlewood Suites WAKE FOREST RALEIGH AREA by IHG

Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
BBQ/picnic area
Exterior
Studio Suite, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
12050 Retail Dr, Wake Forest, NC, 27587
  • Southeastern Baptist Theological Seminary
    ‪3 min drive‬
  • Country Club at Wakefield Plantation
    ‪4 min drive‬
  • Wake Forest Renaissance Centre
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite

Studio Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 525 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Hearing Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Queen Bed, Hearing Accessible

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • 525 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 2 Queen Beds

  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites WAKE FOREST RALEIGH AREA by IHG

Wake Forest hotel with in-room kitchenettes
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
Candlewood Suites WAKE FOREST RALEIGH AREA by IHG offers 81 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wake Forest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a library, and barbecue grills. Complimentary self parking is available on site, along with a car charging station.

Candlewood Suites WAKE FOREST RALEIGH AREA by IHG is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 2011
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood RALEIGH
Candlewood Suites RALEIGH
Candlewood Suites RALEIGH Hotel
Candlewood Suites RALEIGH Hotel WAKE FOREST AREA
Candlewood Suites WAKE FOREST RALEIGH AREA
RALEIGH Candlewood Suites
Candlewood Suites WAKE FOREST RALEIGH AREA Hotel
Candlewood Suites RALEIGH AREA Hotel
Candlewood Suites RALEIGH AREA
Candlewood Suites RALEIGH ARE

Candlewood Suites WAKE FOREST RALEIGH AREA by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 310 out of 572 reviews
Rating 8 - Good. 146 out of 572 reviews
Rating 6 - Okay. 47 out of 572 reviews
Rating 4 - Poor. 31 out of 572 reviews
Rating 2 - Terrible. 38 out of 572 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Chandler

Traveled with family
Disliked: Amenities
I was told by the front desk 3 different prices and neither one was correct and they froze my card from they different transaction from the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Chrysta, Candler

Stayed 1 night in Jan 2025

4/10 Poor

Mario

Liked: Room comfort
Disliked: Cleanliness, staff & service
not again
bed and pillows were very good. I stayed 4 days and the room was never cleaned, the bed was never made, no ice available AT ALL, the kitchenette had one spoon, one fork and a couple of spatulas
Stayed 3 nights in Dec 2024

6/10 Okay

Tina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was there for a funeral
Stayed 1 night in Oct 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 3 nights in Dec 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Carlos

Stayed 2 nights in Dec 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff (Tory) was very nice and helpful. She appeared to be the only staff there most of the time. The hotel was in the process of renovation. The room appeared to be done, but the lobby was under construction. I wish Hotels.com had mentioned this. It resulted in several amenities being unavailable. However on the upside, the room was very fresh and beautifully clean. One or two things had not been installed correctly and I hope they check the rooms (I did report, i.e. the dead bolt didn’t work). Really, the main flaw was that they did not provide a coffee maker (?!) or coffee supplies. It had a stove top and pan which worked in a pinch. The Walgreens next door had coffee etc. but it would have been much nicer to have a coffe maker. Overall, the service and cleanliness made it a comfortable stay.
Stayed 3 nights in Nov 2024

4/10 Poor

Jazmin

Disliked: Cleanliness, property conditions & facilities
Very upset with the stay want to actually speak with management. There was no lobby to sit in, no breakfast because they are undergoing maintenance but this was never stated anywhere. Someone actually walked into my son and Is room and he was very scared. My room was so hotel did not cool some till 3am
Stayed 1 night in Nov 2024

2/10 Terrible

Cassandra

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It seemed nice, until we woke up to use the restroom and found roaches.
Stayed 4 nights in Nov 2024

2/10 Terrible

william

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More favorable than factual reviews?
There were roaches in the suite we booked and we refused to stay in the room. We were subsequently downgraded to another standard room. It was a horrible experience and I believe that we should be fully refunded. I also am now beginning to believe that hotels secure reviews that are more favorable than factual. Beware.
Stayed 1 night in Nov 2024

8/10 Good

Aisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, rooms well stocked, staff was friendly.
Stayed 3 nights in Nov 2024

8/10 Good

annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good
Should have had coffee tea cream sugar salt pepper
Stayed 1 night in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still some work to be done!
There was construction going on, so no snacks or ice. I maxed out the hot water. The front desks clerks were polite and helpful. I loved the bathroom- complete with a night light and foot bar for shaving legs!
Stayed 1 night in Nov 2024

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The room and especially the bathroom were very clean. The girl at the front desk was friendly with good customer service.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stay in Wake Forest.
Our room was newly renovated and very nice and comfortable. The hotel is undergoing renovations which limited the services such as breakfast accommodation. I believe once it’s completed everything will be nice.
Stayed 4 nights in Nov 2024

6/10 Okay

Rodney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was decent
It was a decent location. Construction was taking place in and outside the building. So the elevator was not working. We had to take all of our bags and dogs upstairs via the stairs. (We were on the 4th floor).
Stayed 1 night in Nov 2024

10/10 Excellent

Janel L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

JOHNNY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and was assigned a room with no TV. Furthermore, hotel staff did not advise of this situation and would not assign me to a different room. I immediately checked out of the hotel without reimbursement. This is the worst hotel I've ever had after many years of traveling internationally and across the U.S. I would not recommend a stay at this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in on our stay was pleasant, staff was friendly, clean updated rooms, walkable to stores such as Target and Walgreens, and plenty of food options. Will stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Clean and Friendly Stay
Super friendly staff. Clean well maintained room with plenty of jacks for remaining connected.
Stayed 1 night in Oct 2024