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Best Western Plus Raleigh Crabtree Valley Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Raleigh Crabtree Valley Hotel

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace
Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed) | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
6209 Glenwood Ave, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪3 min drive‬
  • William B. Umstead State Park
    ‪5 min drive‬
  • UNC REX Hospital
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 452 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 448 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Raleigh Crabtree Valley Hotel

Hotel in Northwest Raleigh
Along with a fitness center, this hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite. Housekeeping is available on request.
Best Western Plus Raleigh Crabtree Valley Hotel offers 131 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Plus Raleigh Crabtree Valley Hotel features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Plus Raleigh Crabtree Valley
Best Western Plus Raleigh Crabtree Valley Hotel Hotel
Best Western Plus Raleigh Crabtree Valley Hotel Raleigh
Best Western Plus Raleigh Crabtree Valley Hotel Hotel Raleigh

Best Western Plus Raleigh Crabtree Valley Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 420 out of 1003 reviews" "
Rating 8 - Good. 326 out of 1003 reviews" "
Rating 6 - Okay. 148 out of 1003 reviews" "
Rating 4 - Poor. 55 out of 1003 reviews" "
Rating 2 - Terrible. 54 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jordan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds were not clean and very noisy at night.
Stayed 2 nights in Oct 2024

8/10 Good

Norda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and rooms has a modern look, like no carpet which is awesome for an asthmatic like myself. Bathroom could use an upgrade; water pressure was low. Also very limited storage space for clothing for two people.
Stayed 4 nights in Oct 2024

8/10 Good

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Oct 2024

10/10 Excellent

Richard

Stayed 3 nights in Oct 2024

6/10 Okay

richard, Hickory

Liked: Cleanliness, staff & service, property conditions & facilities
I would rate it a three star hotel. I had no problems and enjoyed my stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

The only thing I suggest is that they put a hand rail in the elevators. They work very well but are fast.
Stayed 6 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Short overnight stay was clean and met expected standards.
Stayed 1 night in Oct 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Above average hotel, love it
Stayed 1 night in Oct 2024

4/10 Poor

Amanda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was at check-in and it wasn’t with the employee. Unfortunately, I have some major allergies to high odors and perfumes, etc. when we walked in to check in and get our keys, there was a group all sitting in the lobby. The amount of perfume And possibly incense burning was atrocious. I got my key and went straight upstairs while my husband unloaded the vehicle. I thought I was OK but about midnight I woke up with a severe case of hives all over. Thankfully, my Benadryl worked or I would’ve had to use my EpiPen! My son-in-law stated that morning it was still bad so I decided to mask up just to get outside. There are a lot of individuals with allergies like this. I don’t have problems when there’s minimal amounts used, but it was so high in that lobby, it burned your eyes. Other than that, that room was great!
Stayed 1 night in Oct 2024

8/10 Good

Fedna, Westerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kasheen

Stayed 2 nights in Oct 2024

6/10 Okay

Steven

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Front desk checkin was not a good experience, not friendly or helpful. Would not change our room to be close or even same floor as the rest of our party because we booked through an app. We did try to call hotel prior to booking and they couldn’t match the price of the app and again was not helpful.
Stayed 3 nights in Oct 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not friendly reservation or evening front desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rodney

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk.staff were very welcoming and helpful. And the breakfast was delicious. The parking was really tight unless you wanted to park in the back (which didn't seem very desirable)). The room was nice and quiet but the bed was way too firm. The location was close to several dining options and was in a nice area
Stayed 1 night in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Stayed 1 night in Oct 2024

6/10 Okay

Philip

Traveled with group
Liked: Staff & service
smoking marijuana in rooms
This is a non smoking hotel and we were on the 2nd floor where other guests were smoking marijuana every night. And because there is no carpet the smoke came right under our doors. If smoking is not allowed, smoking marijuana should not be allowed and that should be told to guests. It was awful. The hallway smelled horrible also. Water pressure in the shower was also very low in our room but not in our friends room. Staff was very nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this place so much we extended for 2 more days. Jennifer did an exceptional job of keeping the breakfast bar full and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2024

6/10 Okay

Eileen

Business traveler
Liked: Cleanliness, staff & service
Noisy bedroom
Stayed 2 nights in Oct 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2chairs in the room, night light and terrific breakfast made this stay heads above the others this trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Kwonta

Stayed 1 night in Oct 2024