Comfort Suites Regency Park

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Regency Park

Exterior
Indoor pool, open 10:00 AM to 10 PM, sun loungers
Premium bedding, pillowtop beds, individually decorated
Lobby
Dining

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
350 Ashville Avenue, Cary, NC, 27518
  • Fresenius Medical Care at Wakemed Raleigh Hospital
    7 min walk
  • Koka Booth Amphitheater
    2 min drive
  • Crossroads Plaza
    5 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    18 min drive

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 505 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

  • 326 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 326 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite 1 King Bed Pet Friendly

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking (Two Queen Beds)

  • 366 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites Regency Park

3-star Cary hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Comfort Suites Regency Park offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. These individually decorated and furnished accommodations include double sofa beds. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Regency Park features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Comfort Suites Regency Park is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (24 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 10:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Regency Park
Comfort Suites Regency Park Cary
Comfort Suites Regency Park Hotel
Comfort Suites Regency Park Hotel Cary
Cary Comfort Suites
Comfort Suites Cary Hotel Cary
Comfort Suites Regency Park Cary
Comfort Suites Regency Park Hotel
Comfort Suites Regency Park Hotel Cary

Comfort Suites Regency Park Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 394 out of 1064 reviews" "
Rating 8 - Good. 334 out of 1064 reviews" "
Rating 6 - Okay. 151 out of 1064 reviews" "
Rating 4 - Poor. 95 out of 1064 reviews" "
Rating 2 - Terrible. 90 out of 1064 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Lipstick on a pig
If you have allergies, don’t stay here. Moldy. Musty. As soon as I walked in the front door, I could smell it. Room was worse. If I hadn’t prepaid, I would’ve left. I spoke with front desk the next day and he offered an apology. He told me he would switch my room but I was leaving next morning. Can’t imagine the other rooms are any better. Everything else was fine. Sheets are well worn and soft. Towels are frayed but still fine. Shower fine. A/C didn’t keep me up and was cold. Room nice size. Nice to have fridge and microwave. It’s a shame to see this older hotel smell so bad. Good location but I’ll go elsewhere.
Ceiling
Ceiling
Ceiling and wall
Stayed 2 nights in Aug 2024

6/10 Okay

josh

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Sofía

Traveled with family
Disliked: Cleanliness, staff & service
The manager had told me to request room service ahead of time witch I did and still didn’t get it till 2 days after it was ridiculous to get it 5 days in to my stay it was a horrible experience will not come back at all
Stayed 8 nights in Aug 2024

4/10 Poor

Kevin

Business traveler
Disliked: Cleanliness
Rooms are looking very run down
Stayed 10 nights in Jul 2024

10/10 Excellent

Shernett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there to attend our daughter’s wedding. Staff’s were all professional and friendly. Pool and gym were clean, access to restaurant and attractions were great. I recommend this property and will be staying there in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean. Outstanding breakfast. Indoor pool was on the nippy side but the overall customer service and upkeep of the property made it wortj the stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Shernett

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms and common areas . Ease to Town and attractions. Absolutely fall in love with the place. Keep up the good work you’ll 💯👍
Stayed 2 nights in Aug 2024

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
They were very nice and breakfast was good. Room was great. There was 2 adukts and 3 kids and the room was very spacious for the little one to play. Only thing that i didnt like is the pool area and water were freezing. When i book i book for a pool. Couldnt even use this one.
Stayed 5 nights in Aug 2024

8/10 Good

Rebekah

Stayed 1 night in Jul 2024

10/10 Excellent

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really like this hotel. We have stayed here a few times in the past and notice management have changed. But everyone was nice and very attentive. The only issue we had was we travel over night and it took 7 hours with children and my mother in law who needs assistance. My husband and i drove separate cars we arrive at 730am. Prior to my arrival i did inform them we are coming out of town. We was told we had to sit in the lobby until 2pm. We was very tired and exhausted. That was the only issue, other than that we will definitely visit again.
Stayed 5 nights in Jul 2024

8/10 Good

Jason

Traveled with partner
Liked: Staff & service
Property is okay. Bed and pillows were good. Breakfast was okay. Staff were great. Place needs a little TLC.
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

NOUREDDINE

Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Derrick

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Luka

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall really nice stay. A few earwig type bugs in the shower, but nothing to crazy. Definitely a decent place.
Stayed 3 nights in Jul 2024

2/10 Terrible

Courtney

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room and bathroom were a good size, but they were also musty and humid. It was obvious that it used to be a smoking room. The air conditioning was unreliable. The bed was hard and not long enough (I'm only 5'8"). The bedding was too thin and the pillows were also awful. The microwave did not work. The water temperature and pressure in the shower were great, but the shower head was mounted off center. Our room was not serviced/restocked with coffee/shampoo. Of the two elevators the hotel has, one broke while we were there and remained broken. The other elevator was noisy and went to random floors. We chose this hotel in particular for the "indoor heated pool" listed in the amenities, but the heater was broken and the pool was unswimmably frigid for my 10 month old, whom we wanted to take swimming for the first time, since it was supposed to be temperature controlled. The breakfast sausages and coffee were the only enjoyable parts of our stay. Also, the fire alarm falsely went off at 4am the first night we were there, and stayed on long enough for us to leave our room and carry our sleeping infant down four flights of stairs for no reason. There is nothing that would convince me to stay here and not choose a different place to stay next time I choose to bring my family to Raleigh, NC. In fact, we likely won't choose this brand of hotels anywhere from now on. We're going home exhausted from lack of any decent rest.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was easy. Hotel was very clean and staff was friendly. My only recommendation would be to offer more breakfast food choices.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
For the love of all that is good someone needs to warm up the dang pool room! Every true review says the same thing, and it was FREEZING
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Arlette Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Soufian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

ANA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

David

Stayed 2 nights in Jul 2024