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Courtyard by Marriott Raleigh Cary Crossroads

3.0 star property

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Photo gallery for Courtyard by Marriott Raleigh Cary Crossroads

Property amenity
Exterior
Property amenity
View from property
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$131
includes taxes & fees
Jan 18 - Jan 19, 2026

Explore the area

View in a map
5730 Dillard Drive, Cary, NC, 27518
  • Place, Crossroads Plaza
    ‪9 min walk‬
  • Place, Amb Day Spa
    ‪16 min walk‬
  • Place, Lake Johnson
    ‪2 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(39 reviews)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(17 reviews)
  • 357 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Hearing Accessible)

  • 408 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 314 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

  • 356 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Raleigh Cary Crossroads

3-star Cary hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a meeting room. Housekeeping is available on request.
Courtyard by Marriott Raleigh Cary Crossroads offers 139 accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Courtyard by Marriott Raleigh Cary Crossroads features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Courtyard by Marriott Raleigh Cary Crossroads is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Courtyard by Marriott Raleigh Cary Crossroads has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 5 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 20.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April to October
Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard by Marriott Raleigh Cary/Crossroads
Courtyard by Marriott Raleigh Cary Crossroads Cary
Courtyard by Marriott Raleigh Cary Crossroads Hotel
Courtyard by Marriott Raleigh Cary Crossroads Hotel Cary

Courtyard by Marriott Raleigh Cary Crossroads Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 226 out of 278 reviews
Rating 8 - Good. 32 out of 278 reviews
Rating 6 - Okay. 6 out of 278 reviews
Rating 4 - Poor. 7 out of 278 reviews
Rating 2 - Terrible. 7 out of 278 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Reola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location
Stayed 2 nights in Sep 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

armand

Liked: Cleanliness, staff & service, property conditions & facilities
—-
Stayed 4 nights in Sep 2025

2/10 Terrible

Adekunle

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked 2 nights through Expedia on July 12- July 14. My flight was delayed, so I arrived early on Sunday, the 13th, to check in. I was told my reservation was cancelled. I requested to stay the remaining night, but was told there were no rooms, only to find out later that I was charged for the 2 days. I find this ridiculous because I had to go to another hotel to stay. This is fraudulent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would stay again if in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Jillian

Stayed 3 nights in Aug 2025

10/10 Excellent

Jean

Traveled with partner
Liked: Amenities
Beautiful place! Modern look! Nice!
Stayed 1 night in Sep 2025

10/10 Excellent

Jacob

Stayed 3 nights in Aug 2025

10/10 Excellent

Rebekah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was great. Very clean and updated rooms and common area. What puts them at 5 stars is the staff. Every employee I walked by greeted me including 2 I passed by in the parking lot. I highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Nice location
Stayed 1 night in Aug 2025

10/10 Excellent

brian

Liked: Staff & service, property conditions & facilities
Excellent hotel all around. Would definitely stay here again.
Stayed 5 nights in Aug 2025

10/10 Excellent

chiquota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Geanny, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Stayed 2 nights in Jul 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm probably the most picky person to ever book a hotel... I literally read every single review from multiple sites and read between the lines of the reviews... With that said, This hotel was nice. Check in was fast and easy. Front bar area and dining area looked modern and clean. Elevators ans close to entrance and move quickly to floors. The rooms are clean. They smell naturally clean, not like they are trying to mask mildew and old rot like some places. Beds were clean. I check under the beds and sheets and in the creases of the matteress. No issues. Hardwood floor is always clutch.. Beds were also comfortable and sheets and pillowcases were clean and new. Bathroom was decent. The major places were clean and prepared nice. I think every hotel should have bathrooms on a deep clean schedule rotation. To maybe touch up just normal wear and tear. Overall, I will stay here everytime I am in the area. I hope even as the hotel ages, management maintains this place and keeps the standard high. Don't allow it to get dated and dusty. Plan ahead for a refresh and it will remain the best hotel in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

tomme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

NICOLE

Stayed 3 nights in Jun 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at this property which is probably once a month. Always clean, friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan, Boise

Liked: Cleanliness, amenities, property conditions & facilities
The staff at this property made our stay. They were all super nice and helpful. The room was clean, breakfast was great too.
Stayed 1 night in May 2025

10/10 Excellent

Isaiah

Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!
Stayed 1 night in Jun 2025

8/10 Good

Jen

Stayed 2 nights in Jun 2025

2/10 Terrible

GAUTAM

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid $952 for a 3-night stay and was shocked by the lack of basic amenities and poor service. There was no coffee machine in the room, no complimentary water bottles, and when I asked for silverware, I was told there’s no room service — I had to go down to the lounge to get it myself. To make matters worse, my room was not cleaned at all during the stay until I had to call and request housekeeping. For the price I paid, this was honestly the worst hotel experience I’ve had in a long time. Would absolutely not recommend this hotel to anyone expecting comfort, cleanliness, or basic hospitality.
Stayed 4 nights in Jun 2025