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DoubleTree by Hilton Raleigh - Cary

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Raleigh - Cary

View from property
Indoor pool
BBQ/picnic area
55-inch LCD TV with cable channels, TV, MP3 dock
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
500 Caitboo Avenue, Cary, NC, 27518
  • Crossroads Plaza
    1 min walk
  • Cary Towne Center
    4 min drive
  • WakeMed Soccer Park
    8 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    15 min drive

Room options

View all photos for King Bed

Premium bedding, pillowtop beds, in-room safe, desk

King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, pillowtop beds, in-room safe, desk

One King Bed, Non-Smoking, Roll In Shower

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King with Sofabed

Premium bedding, pillowtop beds, in-room safe, desk

King with Sofabed

  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, Accessible, Non Smoking

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hilton Garden Inn Raleigh-Cary

Pool
Pet friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1046)
Hilton Garden Inn Raleigh-Cary

About this property

DoubleTree by Hilton Raleigh - Cary

4-star Cary hotel steps from Crossroads Plaza
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Raleigh - Cary offers 129 accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Raleigh - Cary features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 1554 square feet (144 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a picnic area. Onsite self parking is complimentary.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Parks Bar and Grill - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Parks Bar and Grill

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,554 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Double-glazed windows

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per day
  • Breakage deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.00 for adults and USD 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Raleigh-Cary
DoubleTree Hilton Raleigh-Cary
DoubleTree Hotel Raleigh-Cary
DoubleTree Raleigh-Cary
DoubleTree by Hilton Hotel Raleigh Cary
DoubleTree by Hilton Raleigh
DoubleTree by Hilton Raleigh Cary
DoubleTree by Hilton Hotel Raleigh Cary
DoubleTree by Hilton Raleigh - Cary Cary
DoubleTree by Hilton Raleigh - Cary Hotel
DoubleTree by Hilton Raleigh - Cary Hotel Cary

DoubleTree by Hilton Raleigh - Cary Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1027 reviews" "
Rating 8 - Good. 215 out of 1027 reviews" "
Rating 6 - Okay. 60 out of 1027 reviews" "
Rating 4 - Poor. 15 out of 1027 reviews" "
Rating 2 - Terrible. 13 out of 1027 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Thinh

Business traveler
Not good
Stayed 5 nights in Aug 2024

4/10 Poor

Robin

Stayed 1 night in Jun 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. However, being a Diamond Hilton Honors member, I was denied privileges during the stay - since my company who did the booking used a 3rd party site. I think you may have to amend the hotel policy a little bit to accommodate Diamond members to be eligible for certain privileges.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Edgar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was tremendous
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lane

Stayed 2 nights in Aug 2024

4/10 Poor

Trenna

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was horrible. After I explained that I paid with the 3rd party they told me that I didn't pay and charged my credit card for a stay I had already paid for through the 3rd party. After that mistake they were unapologetic about it. The rooms are outdated. The refrigerator in the room did not work. The water pressure was horrible. Do not stay at this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joe

Stayed 1 night in Jul 2024

10/10 Excellent

Ebony, Clinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it , staff was very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Laken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Philip

Traveled with partner
In the middle of everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Alice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Allena

Stayed 2 nights in Jul 2024

10/10 Excellent

Jasmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff like no other!
The staff made this experience great. The room was excellent except for the bed bothered my husband's back. However, thats a case by case issue. The front desk staff and the staff in the bar/grill were top notch. They were helpful with parking instructions, dining needs, and they were super sweet to my children. I appreciate the tremendous welcome!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Almost perfect.
The site is very clean and well maintained. The breakfast options and menu were not clear and led to confusion. Also, the evening wait staff's hospitality was mediocre at best. For such a nice facility and foodservice offering, your staff training did not match. Room for improvement.
Stayed 3 nights in Jul 2024

10/10 Excellent

Harvey

Stayed 1 night in Jul 2024

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Noisy Night
We have stayed here several times while in Raleigh visiting family. Quiet, convenient, pleasant and clean. This time we were given a room with the air compressor about 3 feet from our window. NOISY!!! All night long. Not pleasant!
Stayed 1 night in Jul 2024

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ben Y.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy parking, easy checkin
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Complimentary breakfast would be nice
Stayed 1 night in Jul 2024

8/10 Good

Rajesh Kumar

Traveled with family and small children
Liked: Cleanliness, amenities
All good, I would have rated 5 but AC was not working properly, I have reached out to Front desk, no use. No one attended the issue. We slept in hot conditions.
Stayed 1 night in Jul 2024

6/10 Okay

Lacurtis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Food was terrible and they charge for it.
Stayed 1 night in Jul 2024