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DoubleTree by Hilton Raleigh - Brownstone - University

2.5 star property

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Photo gallery for DoubleTree by Hilton Raleigh - Brownstone - University

Exterior
Interior
Bar (on property)
Interior
In-room safe, blackout drapes, iron/ironing board, rollaway beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
1707 Hillsborough Street, Raleigh, NC, 27605
  • North Carolina State University
    ‪11 min walk‬
  • North Carolina Museum of Natural Sciences
    ‪4 min drive‬
  • Raleigh Convention Center
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

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Apr 11 - Apr 12
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About this property

DoubleTree by Hilton Raleigh - Brownstone - University

Hotel in Southwest Raleigh
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Self parking is free. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
DoubleTree by Hilton Raleigh - Brownstone - University offers 190 accommodations with MP3 docking stations and laptop-compatible safes. 40-inch flat-screen televisions come with pay movies.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
DoubleTree by Hilton Raleigh - Brownstone - University features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 7800 square feet (725 square meters) include conference space. This Raleigh hotel also offers a terrace, multilingual staff, and a picnic area. Guests can use the health club at a partner property. Onsite self parking is complimentary.

DoubleTree by Hilton Raleigh - Brownstone - University is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6 AM and 10 AM and on weekends between 7 AM and 11 AM.
Harvest Grille - This restaurant specializes in American cuisine and serves breakfast only.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: High-speed internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 5 for adults and USD 3 to 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harvest Grille

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7,800 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1968
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between May 26 and December 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 3 to 5 for adults, and USD 3 to 5 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Brownstone
DoubleTree Brownstone Hotel
DoubleTree Hilton Hotel Brownstone University
DoubleTree Hilton Hotel Raleigh Brownstone University
DoubleTree Raleigh
DoubleTree Raleigh Brownstone University
DoubleTree Raleigh Brownstone University Hotel
Hilton DoubleTree Raleigh
Hilton Raleigh
Raleigh Brownstone
Holiday Inn Brownstone
DoubleTree by Hilton Raleigh Brownstone University
DoubleTree by Hilton Raleigh - Brownstone - University Hotel
DoubleTree by Hilton Raleigh - Brownstone - University Raleigh

DoubleTree by Hilton Raleigh - Brownstone - University Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 291 out of 791 reviews
Rating 8 - Good. 290 out of 791 reviews
Rating 6 - Okay. 117 out of 791 reviews
Rating 4 - Poor. 47 out of 791 reviews
Rating 2 - Terrible. 46 out of 791 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Diamond

Liked: Amenities
Disliked: Staff & service
Great area. The staff was accommodating but not the most professional. Overall fine stay.
Stayed 1 night in May 2022

4/10 Poor

Marion

Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness of room, sheets, bathroom was an issue. Noise was a big problem as I was trying to get a few hours of sleep before having to continue my 15 hrs roadtrip back home. Will not be staying there again.
Stayed 1 night in May 2022

4/10 Poor

glenn

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Ori

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the stay, the place was clean but limited on amenities. But its location on Hillsborough St. was near EVERYTHING we were in town for. The staff went above and beyond, they were extermely friendly and accomodating. We highly reccomend this property.
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Very old building for the price
Stayed 1 night in Apr 2022

2/10 Terrible

Jalen

Stayed 1 night in Apr 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Gen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

murray

Traveled with family
Liked: Property conditions & facilities, room comfort
Room was not clean to the standard that Hilton should be, bathroom was small but usable. Bed was comfortable. Night check-in person was talking about people at the bar to another worker while I was checking in.
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
The rooms were okay but a little outdated. The air and heat is controlled as whole so you get air or heat whenever they decide. With the temperature dropping down to the 30s at night some heat would’ve been nice.
Stayed 3 nights in Apr 2022

4/10 Poor

Venkatesh, Herndon

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Linda

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our friends room had a tick on their bed and ants under the cushion in the chair in their room. The second room they were given had a dead stink bug on the floor. The restaurant had a very limited menu. I would not return to a Double Tree as a result. There were people screaming at 11:30pm at night in the room above us. I would not recommend this hotel for your stay in Raleigh.
Stayed 2 nights in Mar 2022

2/10 Terrible

Jack

Traveled with family
I should have known better than to stay in a hotel on a college campus on Saturday night. If you're looking for some sleep don't stay here. If you're looking for a party, this is your place.
Stayed 1 night in Mar 2022

2/10 Terrible

Christie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location but there was a very loud party and wedding going on and we didn't get to sleep until 5am bc of the loud partying and cussing outside in parking lot. Police should have been called. In room 517 we had to air conditioning and it was hot all night. Breakfast and the lady serving coffee was amazing!
Stayed 1 night in Mar 2022

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight visit
Friendly staff at check in. Room became warm and the air conditioning hadn’t been turned on yet.
Stayed 1 night in Mar 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Ralph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, needs some upgrading
Stayed 1 night in Feb 2022

10/10 Excellent

Corey

Stayed 1 night in Feb 2022

4/10 Poor

Tanisha

Disliked: Cleanliness, room comfort
Disappointing Stay
We've stayed at this hotel before and liked it - this visit we were put in a handicap room on the 1st floor (after hearing the man in front of us being offered a city view), the room was FREEZING and very dark and dreary. We asked the front desk and was told it would warm up, it never did. Overall just not a pleasant stay, very disappointing.
Stayed 1 night in Feb 2022

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never again
I booked the junior suite. There were spider webs over my curtains, the tables in the sitting area had many scraped and chips in the furniture, the sliding glass door to the balcony handle was falling off only one screw had in holding on, the bathroom door wouldn’t lock, the front entrance door had a gap under the door so big something could easily crawl under there. For the price and name I would think that the rooms would be more up to date cleaned more thoroughly. I love staying at the double tree but will not stay at this location again
Stayed 1 night in Feb 2022

6/10 Okay

Brian

There were ants in the bathroom and burn holes in the drapes. This hotel used to be pretty good 4-5 years ago but seems to have gone downhill the past couple of years.
Stayed 3 nights in Feb 2022

8/10 Good

Tracee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

William

Stayed 1 night in Feb 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2022