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Embassy Suites by Hilton Raleigh Crabtree

Property class: 3.5

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Photo gallery for Embassy Suites by Hilton Raleigh Crabtree

Lobby
Lobby
Lobby
Indoor pool, sun loungers
Business center

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
$138
includes taxes & fees
May 24 - May 25

Explore the area

View in a map
4700 Creedmoor Rd, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪4 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, Shelley Lake Park
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

View all photos for Room

49-inch LCD TV with cable channels, TV, video-game console

Room

9.0 out of 10
Wonderful
(37 reviews)
  • 411 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

49-inch LCD TV with cable channels, TV, video-game console

Premium Suite, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 411 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

49-inch LCD TV with cable channels, TV, video-game console

King, Premium Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 411 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV, video-game console

Suite, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 411 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV, video-game console

Suite, Accessible, Non Smoking

  • 411 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

49-inch LCD TV with cable channels, TV, video-game console

Suite, 1 King Bed, Corner

9.8 out of 10
Exceptional
(15 reviews)
  • 470 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Corner

49-inch LCD TV with cable channels, TV, video-game console

Premium Suite, 1 King Bed, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 470 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Premium Suite

  • 411 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch LCD TV with cable channels, TV, video-game console

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 411 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Suite

49-inch LCD TV with cable channels, TV, video-game console

Standard Suite

9.0 out of 10
Wonderful
(64 reviews)
  • 411 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

King Suite

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

View all photos for Suite, 2 Double Beds

In-room safe, blackout drapes, soundproofing, free cribs/infant beds

Suite, 2 Double Beds

8.0 out of 10
Very good
(16 reviews)
  • 448 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite with 1 King Bed and 2 Double Beds - Mobility/Hearing Accessible with Roll-in Shower

  • Sleeps 8

Two Double Suite

  • Sleeps 6

Premium Corner King Suite

  • Sleeps 4

Mobility Hearing Accessible Premium King Suite with Tub

  • Sleeps 4

Corner King Suite

  • Sleeps 4

Premium King Suite

  • Sleeps 4

Premium Two Double Suite

  • Sleeps 6

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About this property

Embassy Suites by Hilton Raleigh Crabtree

3.5-star hotel in Northwest Raleigh
This hotel features an indoor pool, a restaurant, and a fitness center. Weekday breakfast is free. Other amenities include a bar/lounge, WiFi in public areas, and coffee/tea in a common area.
Embassy Suites by Hilton Raleigh Crabtree offers 225 accommodations with laptop-compatible safes and video-game consoles. 49-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include complimentary weekday newspapers and safes. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Raleigh Crabtree features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is available for a surcharge.

This 3.5-star property offers access to a business center and meeting rooms. This Raleigh hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A complimentary area shuttle within 2.00 mi is available for guests. Parking is available onsite for a surcharge.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Raleigh Crabtree has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 2 mi
  • Covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Laptop-compatible safe
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Raleigh-Crabtree
Embassy Suites Raleigh-Crabtree
Embassy Suites Hotel Raleigh
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Raleigh Embassy Suites
Embassy Suites Raleigh-Crabtree Hotel
Embassy Suites Raleigh Crabtree
Embassy Suites by Hilton Raleigh Crabtree Hotel
Embassy Suites by Hilton Raleigh Crabtree Raleigh
Embassy Suites by Hilton Raleigh Crabtree Hotel Raleigh

Embassy Suites by Hilton Raleigh Crabtree Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 664 out of 1009 reviews
Rating 8 - Good. 186 out of 1009 reviews
Rating 6 - Okay. 81 out of 1009 reviews
Rating 4 - Poor. 30 out of 1009 reviews
Rating 2 - Terrible. 48 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shaneka

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Kwmane

Liked: Cleanliness, staff & service, amenities
Room was very clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 5 nights in Jan 2026

8/10 Good

Florence

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Reception and the environment was great and they have excellent breakfast, so many choices, family friendly. We stayed in the one of the 1 bedroom suites and the carpet was dump and smelly,.
Stayed 1 night in Jan 2026

4/10 Poor

Lorraine

The space was great,however you csb hear people constantly walking in front of the door all-night. The water was Luke warm at best.
Stayed 1 night in Jan 2026

10/10 Excellent

Katina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was beautiful. Everything was clean and staff was very friendly.
Stayed 3 nights in Jan 2026

6/10 Okay

Gina

Liked: Amenities, property conditions & facilities
Property was up to date and common spaces were very clean. Room was fairly well cleaned with exception of Cheerios stuck to the side of the couch, table, hairs in the shower and black hairs all over the pull out mattress pad. We ended up calling for fresh bedding for the pull out and changed everything ourselves. Inquired about waiving parking for a military serviceman (as many hotels do) and the male manager was fairly rude about it and said no. Breakfast was good and well stocked each morning, although I didn’t appreciate one of the workers telling a story to the host and cussing in ear shot of my young children. Overall probably wouldn’t stay again but it was fine for this one stay.
Cheerios stuck to couch and table
In addition to design on mirror that was halfway removed (we thought it was marker), it had other water streaks all over
Stayed 3 nights in Jan 2026

10/10 Excellent

Andres

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, loved the snack and drinks tray. Staff very kind
Stayed 2 nights in Jan 2026

10/10 Excellent

Humberto

Stayed 2 nights in Jan 2026

8/10 Good

Kara

Traveled with family
Came into Raleigh to see the museums as a little get-away with my kids. I picked here due to the uniqueness of the lobby and the options for snacks to be provided in the room. Immediately coming in, we were all wowed by the lobby area with its openness, see-through elevators and waterfall wall. We stayed on the ninth floor, to the delight of my kids. Upon entering the room, my expectations were a bit under met. The room was average, definitely not exceptional. It very much showed its age, and while the room seemed overall clean, the phone had either age or dirt spots around the numbers, the bed was fraying around the edges and there was yellowing at places on the walls. The bathroom faucet leaked onto the sink. They have a reception each evening with alcoholic drinks, fountain drinks and snacks like cheese and crackers and such. The kids really enjoyed the “Shirley temple” drinks with cherries and snacks while we waited for our pizza. The staff were exceptional and super helpful. The hotel also shows its age in the lobby on closer inspection, many of the chairs have wear spots or stains. It’s really unfortunate, as I think this could be higher rated hotel if the owner was just willing to improve these details like new furniture, fresh paint and a bit more attention to maintenance. Overall, we enjoyed staying, and my kids want to come back but my adult detail-oriented mind struggled to justify these obvious flaws they were willing to let go unchecked.
Stayed 1 night in Jan 2026

10/10 Excellent

Adrienne, Queen Creek

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great breakfast. Great parking. Open roomy clean feel. Good beds!
Stayed 3 nights in Jan 2026

10/10 Excellent

Don

Stayed 2 nights in Jan 2026

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Jaylen at check-in was outstanding! He has superb customer service skills.
Stayed 1 night in Jan 2026

10/10 Excellent

Summer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our visit was absolutely wonderful! The staff were professional, attentive and kind. They provide a fantastic breakfast served every morning for free. Every evening they host a complimentary reception which includes two beverages and snacks in the main lobby. The atmosphere is welcoming! They also accommodate pets but the rooms are clean and have no odors. Beds were comfortable and spacious as well as quiet. I can’t wait to go back!
Stayed 2 nights in Jan 2026

10/10 Excellent

Benjamin

Stayed 2 nights in Jan 2026

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, staff & service
Rooms were very clean, bar staff was friendly. Front staff was a quick process.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cordero

Stayed 1 night in Dec 2025

6/10 Okay

Taccata

Traveled with family
Very dated, front desk staff not the most customer friendly, you’ll have a better stay at the Embassy at Brier Creek
Stayed 2 nights in Jan 2026

10/10 Excellent

Dwayne

Stayed 1 night in Jan 2026

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities
Very nice and clean. Will be back
Stayed 1 night in Jan 2026

6/10 Okay

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Trinchina

Stayed 1 night in Jan 2026

10/10 Excellent

Ronda

Stayed 2 nights in Jan 2026

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
The staff did an excellent wonderful job. I like the text I received verifying that my stay was going well.
Stayed 2 nights in Jan 2026