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Embassy Suites by Hilton Raleigh Durham Research Triangle

3.5 star property

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Photo gallery for Embassy Suites by Hilton Raleigh Durham Research Triangle

Lobby
Lobby
Combined shower/tub, free toiletries, hair dryer, bathrobes
Presidential Suite, 1 King Bed (Mobility & Hearing) | Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free airport shuttle
  • Bar
  • Room service

Explore the area

Map
201 Harrison Oaks Blvd, Cary, NC, 27513
  • The Umstead Spa
    ‪10 min walk‬
  • North Carolina State Fairgrounds
    ‪6 min drive‬
  • Lenovo Center
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 2 Double Beds, Accessible, Bathtub

  • 494 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 2 Double Beds, Accessible (Hearing)

  • 494 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Hearing)

  • 494 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Mobility & Hearing)

Presidential Suite, 1 King Bed (Mobility & Hearing) | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed (Mobility & Hearing)

  • 1066 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (Wellness, In-room air purification)

Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

  • 494 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower, In-room air purification)

  • 567 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness, In-room air purification)

Premium Suite, 1 King Bed (Wellness, In-room air purification) | Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed (Wellness, In-room air purification)

  • 494 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Corner

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Premium Suite, 2 Double Beds, Corner

  • 567 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed, Corner

  • 567 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 494 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible, Bathtub

  • 494 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hospitality)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Hospitality)

  • 674 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 567 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 1 King Bed, Non Smoking

  • 494 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 2 Double Beds, Accessible (Hearing)

  • 494 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Corner

49-inch flat-screen TV with cable channels, Smart TV, Netflix

Room, 2 Double Beds, Corner

  • 567 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Premium Suite, 2 Double Beds, Non Smoking

  • 494 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

  • 567 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.6 out of 5, Wonderful, (1002)
The price is $263
per night
$297 total
includes taxes & fees
Apr 6 - Apr 7
Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

About this property

Embassy Suites by Hilton Raleigh Durham Research Triangle

Cary hotel with in-room kitchenettes
This hotel features an indoor pool, a restaurant, and a fitness center. Cooked-to-order breakfast is free. Other amenities include a bar/lounge, WiFi in public areas, and a business center.
Embassy Suites by Hilton Raleigh Durham Research Triangle offers 273 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 49-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Embassy Suites by Hilton Raleigh Durham Research Triangle features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is available for a surcharge.

Business amenities consist of a business center, 15 meeting rooms, and limo/town car service. Event facilities measuring 20066 square feet (1864 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests during limited hours. Parking is available onsite for a surcharge. A total renovation of this property was completed in January 2020.

Embassy Suites by Hilton Raleigh Durham Research Triangle has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 9:00 AM. A complimentary manager's reception is offered each day.
Bistro In the Park - This restaurant serves dinner only.
Crystal Falls Lounge - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: WiFi (USD 4.95 per 24-hour period)

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight
  • Limo/town car service
  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bistro In the Park
  • Crystal Falls Lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,066 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - January 2020

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 0.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 4.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Durham/Research Triangle
Embassy Suites Raleigh
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle Cary
Embassy Suites Raleigh Durham/Research Triangle Hotel
Embassy Suites Raleigh Durham/Research Triangle Hotel Cary
Raleigh Durham/Research Triangle
Embassy Suites Raleigh Durham/Research Triangle
Embassy Suites by Hilton Raleigh Durham Research Triangle Cary
Embassy Suites by Hilton Raleigh Durham Research Triangle Hotel

Embassy Suites by Hilton Raleigh Durham Research Triangle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 628 out of 1002 reviews
Rating 8 - Good. 207 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goal!
In town for NCAA men’s soccer finals. Hotel staff was friendly and kind. They made over my 12 yr old dog. Oh, they are pet friendly. Bed very comfortable. I normally can’t sleep past 530 am We didn’t wake up until 930. The hotel is well located and easy to find. It has caused me to change where I will stay on future trips to Embassy Suites. Team lost but that was beyond hotel’s control.
Stayed 1 night in Dec 2024

6/10 Okay

Javina

Liked: Cleanliness, property conditions & facilities, room comfort
No airport shuttle
When we checked in, we were given an Accessible room, but never warned that you have no lights in the unit unless you put a keycard into a special slot. Then in the morning we went to get their shuttle to the airport, only to find out the driver didn’t show up for work that day so we had to pay for an Uber. I feel the hotel should have paid for the Uber.
Stayed 1 night in Dec 2024

8/10 Good

Megan

Stayed 1 night in Nov 2024

2/10 Terrible

Christa

Stayed 1 night in Dec 2024

4/10 Poor

Justin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Nicholas

Stayed 1 night in Dec 2024

4/10 Poor

Suzanne

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay
I spoke with Ashley, a manager in training, and told her how disappointed I was with our experience. She told me she was going to forward my issues (which were all communicated via text to Nabeel, Khaoula, and Chris throughout or stay) to the appropriate team member. As of this writing, I have heard from no one. To summarize our issues, the television in the bedroom did not work upon arrival, a number of our bathroom towels were dirty (makeup on the towel), the sofa bed mattress was worn out and thus made for a very uncomfortable two nights of sleep, and the HVAC system was not working properly. A very professional and kind engineer came to try and fix the HVAC Friday night, and to his credit, it worked better for about an hour or so. By the time it was lights out, it was not working properly again. I have stayed in Hilton properties many, many times. This was my worst experience. I told Ashley I was expecting Hilton to give me at least two nights credits because of my experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Comfortable for my family and my pup.
Stayed 1 night in May 2024

10/10 Excellent

Jane Elyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times- excellent location, and great service.
Stayed 1 night in Nov 2024

10/10 Excellent

Nichole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Adalberto

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Could be much better
Dated, dirty and/or dilapidated...bathroom is heinous. Bath drain needs draining, standing in ankle high water from other people's dirt, towel rack broken/pulled from wall, toilet paper not shown as prepped for guests, dust and old grime on baseboards, toilet needs maintenance, constantly running, shower curtain needs to be wider, dowsnt cover entirety of tub, so water is spraying out from whatever end is exposed, water damage/staining and cracking in ceiling/walls. Carpet stained in various places. Sofa bed is not comfortable. Both treadmills not working in fitness center. Desk staff was wonderful, but had to witness ornery guests late at night. Suggest raising price point for a more discerning traveler versus a spirit airlines ilk. Chose this hotel due to over 9 rating on hotels.com and room specifically had five star...definitely must be paid reviews.
Stayed 2 nights in Nov 2024

2/10 Terrible

Brittany

Stayed 1 night in Nov 2024

10/10 Excellent

Qiufang

Traveled with family
Liked: Staff & service, property conditions & facilities
So cleaning and nice
Stayed 1 night in Nov 2024

6/10 Okay

Tonya

Disliked: Staff & service
Front desk staff could be more welcoming
The front desk staff that checked us in was not very welcoming. Asked for my driver’s license and credit card. Handed us the room key and that was it. No details about the reservation, checkout time, breakfast, elevators, or room location. No welcome at all really.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived kinda late. The front desk clerk was incredible! She was extremely professional and made sure all our questions were answered. The hotel itself was also incredibly clean, modernized and a pleasure to stay in.
Stayed 1 night in Nov 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. No complaints
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2024

8/10 Good

Neil

Stayed 2 nights in Nov 2024

10/10 Excellent

Uneeda

Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!
A+ 5 star hotel. Highly recommended. Will stay again in the near future. I would give 15 Stars if I could!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Jon Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was convenient to the elevator without being noisy and was spotless!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star establishment
Awesome environment. Triple A+ I highly recommend this hotel! I Would not stay anywhere else!!
Stayed 1 night in Nov 2024

8/10 Good

Roland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wesley

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Nov 2024