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Extended Stay America Select Suites Durham University

2.0 star property

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Iron/ironing board, free WiFi, bed sheets
Exterior
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Laundry
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
1920 Ivy Creek Blvd, Durham, NC, 27707
  • Cameron Indoor Stadium
    ‪6 min drive‬
  • Sarah P. Duke Gardens
    ‪8 min drive‬
  • Duke University Chapel
    ‪8 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪23 min drive‬

Room options

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About this property

Extended Stay America Select Suites Durham University

Durham hotel with in-room kitchens
Laundry facilities, barbecue grills, and a picnic area are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites Durham University offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature irons/ironing boards and complimentary toiletries. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Durham hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Housekeeping is offered on request and hair dryers can be requested.

Extended Stay America Select Suites Durham University features barbecue grills, a vending machine, and a picnic area. Public areas are equipped with complimentary wireless Internet access. This Durham hotel also offers laundry facilities, complimentary use of a nearby fitness facility, and a front-desk safe.

Extended Stay America Select Suites Durham University is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle

Family friendly

  • Free area shuttle
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Durham University Ivy Creek Blvd
Extended Stay America University Ivy Creek Blvd
Extended Stay America University Ivy Creek Blvd Hotel
Extended Stay America University Ivy Creek Blvd Hotel Durham
Extended Stay America University Ivy Creek Blvd Aparthotel
Extended Stay America Durham University Ivy Creek Blvd Hotel
Extend Stay America Universit
Extended Stay America Durham University Ivy Creek Blvd
Extended Stay America Select Suites Durham University Hotel
Extended Stay America Select Suites Durham University Durham
Extended Stay America Suites Durham University Ivy Creek Blv

Extended Stay America Select Suites Durham University Reviews

Reviews

5.6
Rating 10 - Excellent. 77 out of 427 reviews
Rating 8 - Good. 69 out of 427 reviews
Rating 6 - Okay. 67 out of 427 reviews
Rating 4 - Poor. 78 out of 427 reviews
Rating 2 - Terrible. 136 out of 427 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nick

Traveled with family
Disliked: Property conditions & facilities, room comfort
Bugs everywhere smelled like smoke. Nasty and run down. Left after 15 minutes. Worst experience ever.
Stayed 2 nights in Nov 2023

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean basic accomodations at a good rste. Staff was great.
Stayed 3 nights in Oct 2023

4/10 Poor

Charles M.

Traveled with partner
Good neighborhood. Sticky & wet room, walls, floor, bed. No real personnel, breakfast not offered as advertised, no help with TV remote that was not what screen described. Will never stay in one of this chain’s places. Was quiet but really one of worst places we’ve ever stayed as world travelers in our 80’s.
Stayed 2 nights in Sep 2023

2/10 Terrible

India

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Horrible experience
I was highly upset. I sat on my bed and started itching really bad. I pulled back the covers, and my blanket was covered in dog hair. I’m allergic to pet dander, so I have to end up giving myself a shot. I go to the office to let them know, and the female staff is sitting down in the lobby with two of the hotel guests getting her hair done, cursing and being loud. Staff never acknowledged me standing there. The hotel guest the staff was sitting with, asked “ Do you need something.” I reply yes the person that works here. Staff gets up comes behind the desk. I tell her about my blankets being covered in dog hair, and I was having an allergic reaction. She says “ So what you want me to do?” “ Do you want to check out or something?” This was the worst experiences I’ve ever had in my life. Staff is ghetto, rude, and disrespectful. I will never return to this location. Dog hair was on my shirt.
Stayed 1 night in Jul 2023

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful. Don't stay here.
We were supposed to have a suite. They said their suites weren't available and the system shouldn't have let us book it. They comped us a room next door to each other. That's where the good part ends. The key to one of the rooms would stop working and we'd have to go back to the front desk which wasn't open past 8 to get it registered again. It took ten minutes for someone to come to the door after going through a phone tree. There were bugs in the sink and bathtub. The stove was ancient and dirty. The stove of the fridge was filthy. Missing a lampshade on the floor lamp. Both exit doors were missing door sweeps so you could see straight outside! We ended up putting a towel down to try to keep more bugs from getting inside.
Stayed 1 night in Jul 2023

2/10 Terrible

Nicholas

Disliked: Staff & service
Stayed 3 nights in Jul 2023

4/10 Poor

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty. A lot of broken stuff (toilet paper holder, paper towel holder)
Stayed 1 night in Jul 2023

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities
Dirty room, dirty propeerty.
Stayed 1 night in Jul 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

JAMES

Stayed 3 nights in May 2023

2/10 Terrible

Patricia

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Checked in, climbed stairs rolling luggage over cigarettes butts and dirty sidewalks, got in room that smelled awful.. Went back to office. They gave me an immediate refund. I will NOT try another Extended Stay
Stayed 3 nights in Apr 2023

6/10 Okay

Jian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
nice location, but poorly managed (dirty inside and stairways), airconditioner not function properly (no heat).
Stayed 1 night in Apr 2023

2/10 Terrible

Venkat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Douglas

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Many cockroaches!
Original room not made up. Cockroaches in dresser drawers. Replacement room ok, but bulbs missing in lamps, hard to adjust heat/cooling. Dangerous shower with slippery floor, no grab bar. Staff courteous and helpful. Have stayed here many times, but probably not again.
Stayed 3 nights in Apr 2023

2/10 Terrible

Luis

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel has roaches and was very run down. We were moved from one room to another and the second room has roaches as well. We didn’t realize until it was midnight after returning to our room. I didn’t request a second change of room since my mother (senior citizen) was already fatigued The rooms were dirty and in poor condition. Peeling paint, smelled stale. Old dingy carpet. I would like at least half my money back for hotel stay. I would never recommend this hotel to anyone.
Stayed 3 nights in Apr 2023

2/10 Terrible

Jamie

Stayed 2 nights in Apr 2023

4/10 Poor

Chante'

Business traveler, Traveled with family
I booked a 1 bed room suite. When we arrived I was told they haven’t had suites available all day, and that only 2 queen beds were available. We get the key, get to the room and the key doesn’t work. We go back to the lobby get another key, it doesn’t work. The desk clerk comes to the room to use her key it doesn’t work. She asked us to come to the lobby, we wait 15 minutes. She comes back and says she has a Deluxe King room. No extra blanket or pillows in the room.
Stayed 1 night in Mar 2023

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Strange people hanging around the lobby when checking in, sheets smelled of smoke, strange smell in the room in general, hair in bathroom from previous guests, something splashed on back of bathroon door, cigarette butts outside of doors. It was a quiet stay and front desk lady was nice. Check in was fast (we arrived around 9 pm).
Stayed 1 night in Feb 2023

4/10 Poor

gary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice. The property is in pretty bad shape and needs a complete rehab. The first room smelled like smoke. We got moved to a second room which still smelled a little like smoke. Couldn't get the tv's to work, floor was very dirty, room was worn out.
Stayed 1 night in Nov 2022

4/10 Poor

Gary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You need to do better
We got there and there was no soap, shampoo, towels or remote in the room, light switch didn’t work and 1/2 the light bulbs were out on them. Glad I was just there to sleep because if I was staying it would have made the stay horrible.
Stayed 1 night in Nov 2022

2/10 Terrible

Leslie

Stayed 3 nights in Nov 2022

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a weekend while up to a sporting event. Room was very clean and he area was nice with alot around us. Would stay. Again for sure
Stayed 2 nights in Oct 2022

2/10 Terrible

Brenda

Traveled with family
Stayed 1 night in Oct 2022

2/10 Terrible

Brenda

Traveled with family
Don’t trust reservations! They don’t matter
From the moment check in started, it was a disaster. Our family traveled from 3 different cities and had very specific needs, hence the reason we chose Extended Stay and booked 10 days prior to our arrival. Check in was at 3:00, and we were there at 3:15. Almost immediately I was told they had over booked and didn’t think they could accommodate us. What???? We had booked and PREPAID for our rooms, king room and a double queen studio (to accommodate 3 grown men NOT wanting to share a bed). Our king size room was absolutely out of the question but they could give us a tiny single queen room. The associate was trying to be accommodating as this obviously wasn’t her fault. I was made to believe they had found a 2 queen studio but when we get to the room, it’s not a studio. 3 adult men, 2 beds. To put icing on the cake, the toilet did NOT work. I’ve stayed at several beautiful Extended Stay properties. This location is in need of much TLC, employees that seem to be concerned about the distress of this whole fiasco. Claudette was the only one who appeared to care enough to help. Will I fight for a refund???? Absolutely.
Stayed 1 night in Oct 2022