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Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

Outdoor pool, sun loungers
Terrace/patio
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Serves lunch and dinner

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Laundry
$133
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
370 East Main Street, Unit 100, Carrboro, NC, 27510
  • Place, The Artscenter
    ‪1 min walk‬
  • Place, Franklin Street
    ‪3 min walk‬
  • Place, University of North Carolina
    ‪14 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪26 min drive‬

Room options

View all photos for King Studio Suite

Premium bedding, in-room safe, desk, blackout drapes

King Studio Suite

9.2 out of 10
Wonderful
(11 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed

Premium bedding, in-room safe, desk, blackout drapes

One King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Hear Accessible W Tub

Premium bedding, in-room safe, desk, blackout drapes

King Hear Accessible W Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed W Sofabed

Premium bedding, in-room safe, desk, blackout drapes

King Bed W Sofabed

9.4 out of 10
Exceptional
(8 reviews)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Two Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Studio, Two Queen Beds

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Two Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Two Queen Beds

9.0 out of 10
Wonderful
(29 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

Carrboro hotel walkable to Franklin Street
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Chapel Hill-Carrboro/Downtown offers 142 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hampton Inn & Suites Chapel Hill-Carrboro/Downtown features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 3003 square feet (279 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite parking is available (surcharge).

Hampton Inn & Suites Chapel Hill-Carrboro/Downtown is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.
The Hickory Tavern - This sports bar specializes in American cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Hickory Tavern

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,003 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2013
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Chapel Hill Carrboro
Hampton Inn Chapel Hill Hotel Carrboro
Hampton Inn Chapel Hill/Carrboro
Hampton Inn Chapel Hill/Carrboro Hotel Carrboro
Hampton Inn Chapel Hill/Carrboro Hotel
Hampton Inn Chapel Hill/Carrboro Carrboro
Hampton Inn Suites Chapel Hill/Carrboro
Hampton Chapel HillCarrboro

Hampton Inn & Suites Chapel Hill-Carrboro/Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a divinetruth conference and hotel did not tell them ac was out until day before event. It was way too hot for 96 people! I do hope they get a refund since they did so much work putting this event together and attempting to make it comfortable for all. Also, the staff never refilled our water containers so that all could partake in cold water in the hottest part of the building! I say this in love since you got plenty of business from those of us who attended. I do hope this hotel gives the love back to the people who deserve it. Thank you.
Stayed 3 nights in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities
Super super clean and comfortable. Not close to restaurants or anything else. Just an airport hotel but a seriously nice one. Really liked sleeping there.
Stayed 4 nights in Jun 2025

4/10 Poor

Aaron

Traveled with family
Disliked: Staff & service, property conditions & facilities
I had disappointing experience at this property. From the start, things went wrong. I booked a two-queen room but was given a single king, which forced me to go back to the front desk with all my luggage. The reassigned room was located directly next to extremely loud equipment, making it difficult to relax. Over the course of four nights, housekeeping never came by once, despite repeated assurances from staff that they would address my concerns. Each time I raised issues, I received the same “we’ll take care of it” response, but nothing was ever actually resolved. This reflects poor follow-through and management. Basic expectations—getting the correct room, a reasonable level of quiet, and housekeeping—were simply not met.
Stayed 4 nights in Aug 2025

8/10 Good

DAVID

Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2025

8/10 Good

Christina, Rogersville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mercy at the front desk welcomed us in and she was really great! Property is in good condition and we liked the breakfast and the attached restaurant where we were able to catch some sporting events. We were visiting UNC Chapel Hill and it was really convenient to that location. Lots of bars/restaurants and some shopping but not much else to do there! Our room was ok, but some things were less than perfect (may be ok for others). The beds are firm and my husband and I struggled with back/hip pain (my daughter loves a firm bed and appreciated it). The bathroom was super clean but it gets super steamy/hot and it set the smoke detector off. Shower bar and toilet paper holder need repairs, had to push both up every time using to make it work. Didn’t love the parking in the area and it was $20/night for hotel guests which was a bit off-putting since you can only park 4/5 floor of the attached parking garage, thought that was a little steep when the garage was mostly empty…Staff was very pleasant and accommodating, it was a decent stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and friendly, knowledgeable and accommodating staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nieko

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice and welcoming!!
Stayed 3 nights in Jul 2025

8/10 Good

April

Traveled with family
Disliked: Amenities
Parking was not convenient. I do not like to pay extra for parking. For this reason, I will not return to this hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Thomas

Traveled with partner
Disliked: Amenities
Mattress very uncomfortable. Hard lumpy spots. Pillows uncomfortable as well.
Stayed 1 night in Aug 2025

6/10 Okay

Steven

No fridge and when I requested one they took a day to get me one, which was not a working one. Also had bad outlets near the desk area. Attention to detail from staff was lacking
Stayed 4 nights in Jul 2025

10/10 Excellent

Winnifred

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family

Not the best experience, however; room was clean.

Paid parking ($21.00/night) No microwave in room No refrigerator in room Staff not very cordial Pool closed due to maintenance
Stayed 3 nights in Jul 2025

6/10 Okay

Garrett

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Patricia

Traveled with family
Hotel was ok, nice staff, decent breakfast. Paid parking in a structure but have to park of higher floors. We had a disabled room (not by choice) and the shower was huge wet, slippery mess.
Stayed 1 night in Jul 2025

8/10 Good

Linda

Stayed 3 nights in Jul 2025

6/10 Okay

Maureen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stacey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the hotel. Everything was nice and clean. Staff was great. Only thing I found uncomfortable, which was not the hotels fault, but the amount of panhandlers was crazy. I couldn't walk outside without someone asking for money or a cigarette. The breakfast was wonderful. I didn't catch the evening shift managers name but she was super nice. I went to get drinks and didn't realize I had to have a card, I took cash and she told me not to worry about it it was on the house. She didn't have to do that but it was greatly appreciated. I would stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the perfect place to stay since we went to a show at the Cats Cradle.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t stay here.

I booked one type of room for the space and they gave me the smaller cheaper room without even telling me. When asked they said they ran out of the bigger type of room. I did not check in late. They didn’t offer an apology or refund for the lesser price. The pool was green from algae. Chose this place for the pool but my kids couldn’t even swim. You had to pay for parking which is disclosed in the description but is an inconvenience as well. We aren’t staying in a big city. It’s just Carrboro!
Stayed 2 nights in Jul 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit

Staff was very friendly and helpful. Only downfall was all rooms did not have a fridge.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay close to all the action in Carrboro and Chapel Hill. The bed was comfortable and staff was very helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Qinyu

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025