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Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

Outdoor pool, sun loungers
King Studio Suite | Premium bedding, in-room safe, desk, blackout drapes
Terrace/patio
King Bed W Sofabed | Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
370 East Main Street, Unit 100, Carrboro, NC, 27510
  • Franklin Street
    ‪4 min walk‬
  • University of North Carolina
    ‪16 min walk‬
  • UNC Medical Center
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪29 min drive‬

Room options

View all photos for One King Bed

Premium bedding, in-room safe, desk, blackout drapes

One King Bed

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Hear Accessible W Tub

Premium bedding, in-room safe, desk, blackout drapes

King Hear Accessible W Tub

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed W Sofabed

King Bed W Sofabed | Premium bedding, in-room safe, desk, blackout drapes

King Bed W Sofabed

  • 250 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Two Queen Beds

Studio, Two Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Studio, Two Queen Beds

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Two Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Studio Suite

King Studio Suite | Premium bedding, in-room safe, desk, blackout drapes

King Studio Suite

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

Bathroom shower

Room, 1 King Bed, Accessible, City View

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Suite, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn & Suites Chapel Hill-Carrboro/Downtown

Carrboro hotel walkable to Franklin Street
Along with an outdoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Chapel Hill-Carrboro/Downtown offers 142 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hampton Inn & Suites Chapel Hill-Carrboro/Downtown features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 3003 square feet (279 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Onsite parking is available (surcharge).

Guests are offered a complimentary buffet breakfast each morning.
The Hickory Tavern - This sports bar specializes in American cuisine and serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Hickory Tavern

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2013
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Chapel Hill Carrboro
Hampton Inn Chapel Hill Hotel Carrboro
Hampton Inn Chapel Hill/Carrboro
Hampton Inn Chapel Hill/Carrboro Hotel Carrboro
Hampton Inn Chapel Hill/Carrboro Hotel
Hampton Inn Chapel Hill/Carrboro Carrboro
Hampton Inn Suites Chapel Hill/Carrboro
Hampton Chapel HillCarrboro

Hampton Inn & Suites Chapel Hill-Carrboro/Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family

Overpriced/under-delivered

Shampoo ran out. Did not have complimentary toothbrush/ toothpaste. No parking included for hotel guests. Charged extra.
Stayed 1 night in Feb 2025

8/10 Good

Kaitlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to the hospital and had plenty of places nearby to eat. You do have to pay for parking.
Stayed 1 night in Feb 2025

10/10 Excellent

Meghan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

They were extremely accommodating would definitely recommend and stay again.
Stayed 1 night in Feb 2025

8/10 Good

Jerry

Traveled with partner
Liked: Cleanliness
Didn’t get the room I paid for and no parking close
Stayed 2 nights in Feb 2025

2/10 Terrible

Gregory W

Avoid if you possibly can. Be aware that if you have a car there's an additional $20 a day parking fee for the third party parking deck attached to the hotel. I checked in on Thursday January 16th. Discovered an old bar of soap in the shower, a sink in the bath room that would not drain, and blood on the bottom bed sheet which was not mine. I alerted the front desk to this and on Friday they came and changed the bed and fixed the sink. There was no coffee service that Friday. The sign on their mirror says they service the room every other day. I checked out on Monday January 20th and The room was never serviced between Friday and Monday. If I wanted coffee I had to go down to the front desk and ask for it. The bed was never made except for that one Friday. I guess the lack of service is the new norm since COVID. I'm a big fan of Hampton inn and I'm a member of Hilton honors but I have never run into a situation with a room like this particular facility.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very relaxing stay . Staff is super friendly and professional…
Stayed 2 nights in Jan 2025

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service
Convenient location to the hospital.
Stayed 4 nights in Jan 2025

10/10 Excellent

Leslie, atlanta

Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay. We have stayed there before and would definitely stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Tad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice. However there should be a disclaimer that parking is a fee. Runs roughly 21$ a day. Breakfast was meh.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Soo-ok

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk staff (Derrick), thanks!
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greeted in such a friendly, helpful manner. Beautiful hotel. Great value
Stayed 1 night in Jan 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location for UNC Access

We came into town for a Carolina game and thoroughly enjoyed our stay. The desk staff was particularly helpful. The hotel is within walking distance to Franklin Street and the university. We took the Franklin Street shuttle to the game, and the hotel was in a very convenient location for that. The room was comfy, and the shower was amazing. We will definitely stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Shauna

Stayed 3 nights in Dec 2024

10/10 Excellent

Donna

Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sunny

Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love this place! Stay here when we visit daughters family.
Stayed 4 nights in Dec 2024

8/10 Good

Betty

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice room but at a higher cost than usual.

My room was very clean and comfortable. I was booked in a room quite far from the elevator. I am 86 years old and have difficulty walking. My daughter did walk to my room to help me each time that I left the room. Also, I was not given an AARP discount. The price of the room was excessive, thr hotel used college graduation as an opportunity to almost double the usual rate.
Stayed 1 night in Dec 2024

8/10 Good

Drew

Traveled with partner
Liked: Cleanliness, amenities
Having to pay to park overnight was unexpected and rather expensive.
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice bathroom, and comfortable sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

William Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean, quiet.
Stayed 1 night in Nov 2024