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MainStay Suites Raleigh - Cary

2.5 star property

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Photo gallery for MainStay Suites Raleigh - Cary

Reception
Business center
Full-size fridge, microwave, stovetop, dishwasher
Property amenity
Breakfast area

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Laundry
  • Parking included
$80
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
1020 Buck Jones Rd, Cary, NC, 27606
  • North Carolina State Fairgrounds
    ‪4 min drive‬
  • Carter-Finley Stadium
    ‪5 min drive‬
  • Lenovo Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Exterior

Red Roof Inn Raleigh Southwest - Cary

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, 1,001 reviews
Red Roof Inn Raleigh Southwest - Cary

About this property

MainStay Suites Raleigh - Cary

Cary hotel close to Crossroads Plaza
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
MainStay Suites Raleigh - Cary features a 24-hour fitness center, barbecue grills, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This Cary hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

MainStay Suites Raleigh - Cary is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 270 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 147 out of 1000 reviews
Rating 2 - Terrible. 143 out of 1000 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Thane

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Overbooked hotel

Did not receive the room I booked. Got upgraded to 1 double bed suite when I reserved two doube beds. Key did not work when tried to enter the room. Hotel overbooked. Room was clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Stayed 7 nights in May 2025

10/10 Excellent

Annabel

Stayed 2 nights in Feb 2025

10/10 Excellent

Rachel

Stayed 7 nights in May 2025

8/10 Good

Saw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place! I like it!
Stayed 1 night in Jun 2025

4/10 Poor

Hemantkumar

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
nothing to like
Stayed 1 night in May 2025

8/10 Good

Guillaume

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
quiet, clean and served my expectations.
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible night sleep

The bed mattress was very squeaky and the pillows was extremely flat
Stayed 3 nights in May 2025

8/10 Good

Naomi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was adequate for my needs, but not as nice as shown on the photos, the utensils, pots pans were dirty. I spend the first day cleaning
Stayed 9 nights in May 2025

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness
It’s great place to stay
Stayed 3 nights in May 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Every single person that works here is super friendly. The manager is a real nice guy and the house keepers work hard to keep the rooms clwan. I literally saw one of the ladies climb on top of the counter to clean above the cabinets, wow!
Stayed 7 nights in May 2025

8/10 Good

William

Stayed 7 nights in May 2025

2/10 Terrible

Daniela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Rude staff
Stayed 1 night in Mar 2025

6/10 Okay

June

Business traveler
Liked: Amenities
Was just there for a graduation and spent one night nothing too great about the hotel it was a little difficult to find because it was tucked away and the GPS rerouted to a confusing
Stayed 1 night in May 2025

2/10 Terrible

Daniela

Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat and convenient

A little hard to find (no signage). It was convenient once we found it but the shower head needs to be replaced and the light in the gym needs to stay on. Other than that it was a pleasant stay.
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

10/10 Excellent

Mirium

Liked: Cleanliness, staff & service, property conditions & facilities
It was hard to find...weird location. But i enjoyed my stay
Stayed 1 night in May 2025

10/10 Excellent

Rosmary

Stayed 8 nights in May 2025

2/10 Terrible

Doug

Disliked: Cleanliness, property conditions & facilities
Horrible smell , noisy with people and animals at all times if the night . Staff denied canceling reservation
Stayed 9 nights in May 2025

2/10 Terrible

Prasad

Traveled with family
Disliked: Cleanliness
We ended up booking another property after seeing the condition, and talking to the rude front desk operator. We didn’t have the option for a refund, but decided we would rather stay at a clean decent place.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Meh.

I understand it’s a budget hotel. However, the photos are outdated. The gym has 3 rickety old machines and there is no breakfast offered as advertised in the photos. Not a dealbreaker, but the facility should update the descriptions and photos so customers can have an adequate expectation.
Stayed 1 night in May 2025

4/10 Poor

KeVonna

Disliked: Cleanliness, amenities, property conditions & facilities
This property looks nothing like the pictures. I did not feel safe so I had to book another reservation. The front desk clerk was nice though. The spaces are outdated and gives “dirty”. The bottom of the doors are dirty and everyone is loud. The furniture in the room are not the best. This property is the definition of “you get what you pay for”.
Stayed 1 night in May 2025