MainStay Suites Raleigh - Cary

2.5 star property

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Photo gallery for MainStay Suites Raleigh - Cary

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Business center
Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
1020 Buck Jones Rd, Cary, NC, 27606
  • North Carolina State Fairgrounds
    ‪5 min drive‬
  • WakeMed Soccer Park
    ‪5 min drive‬
  • Lenovo Center
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

MainStay Suites Raleigh - Cary

Cary hotel close to Crossroads Plaza
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
MainStay Suites Raleigh - Cary features a 24-hour fitness center, barbecue grills, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This Cary hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

MainStay Suites Raleigh - Cary is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

MainStay Suites Raleigh - Cary Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 275 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 175 out of 1001 reviews
Rating 4 - Poor. 141 out of 1001 reviews
Rating 2 - Terrible. 128 out of 1001 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sigfried

Liked: Staff & service, amenities
Great staff
Stayed 9 nights in Jan 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nasty out tub was filthy it was so much hair in the sink and the water in both tub and bathroom sink didn't drain.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Lindsay

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
great stay !
Stayed 1 night in Jan 2025

10/10 Excellent

TaNeka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sherry

Liked: Staff & service
Employee's were very nice
Stayed 3 nights in Jan 2025

4/10 Poor

John

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The "Queen" size bed was a regular. Walls and ceilings paper thin. Suite had no kitchen utensils. No ice machine
Stayed 1 night in Jan 2025

8/10 Good

Susan, Southport

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for business trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the basics

For the basics it’s great. Always friendly staff. Always clean. I did request clean towels and they have switched to an exchange program. Which is fine. I was disappointed that housekeeping doesn’t come clean the room nightly or even during the stay at all. It would have been nice to have fresh towels and the room vacuumed in between.
Stayed 4 nights in Jan 2025

6/10 Okay

Richard

Stayed 6 nights in Jan 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotels were very spacious and clean!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2025

2/10 Terrible

Lyssa, NORTHAMPTON

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE!! I walked into my room and was greeted by 3 roaches scurrying around in front of me. I left immediately!! The hotel has not given me a refund!
Stayed 4 nights in Jan 2025

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Clean and comfortable, great value for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Elaina

Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. The room was very comfortable and the hotel felt safe. The staff was friendly and welcoming. Definitely will stay again.
Stayed 1 night in Dec 2024

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Annie Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Dec 2024

6/10 Okay

Christian

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Jackie

Liked: Staff & service

Quick stay

Pretty ratchet when you arrive. There was a girl smoking a joint out front. A flip flop, a tennis shoe and tons of fast food trash in the parking lot. The staff was nice. Check in was easy. The building had a stench that I didn’t recognize. The halls were clean. The room was decent. The bathroom needs to be cleaned better or updated so it doesn’t look so gross. The fridge had rust all over, so we kept our things in our cooler. The best was clean and comfortable.
Stayed 1 night in Dec 2024