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MainStay Suites Raleigh - Cary

2.5 star property

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Photo gallery for MainStay Suites Raleigh - Cary

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Business center
Exterior
Reception
Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
1020 Buck Jones Rd, Cary, NC, 27606
  • WakeMed Soccer Park
    ‪2 min drive‬
  • North Carolina State Fairgrounds
    ‪4 min drive‬
  • Lenovo Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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  • Pet friendly
  • Parking included
  • Free WiFi
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3.2 out of 5, (1000)
$74 nightly
The price was $82
The price is $74 total
includes taxes & fees
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About this property

MainStay Suites Raleigh - Cary

Cary hotel close to Crossroads Plaza
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
MainStay Suites Raleigh - Cary features a 24-hour fitness center, barbecue grills, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This Cary hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

MainStay Suites Raleigh - Cary is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

MainStay Suites Raleigh - Cary Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 271 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 176 out of 1002 reviews
Rating 4 - Poor. 142 out of 1002 reviews
Rating 2 - Terrible. 132 out of 1002 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ezak

Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was extremely rude and they doubled the charges whenever I got there
Stayed 1 night in Feb 2025

6/10 Okay

Natè

Liked: Staff & service
I like that the rooms have a full kitchen.
Stayed 8 nights in Feb 2025

8/10 Good

Ira

Clean and a bargain
Stayed 2 nights in Feb 2025

6/10 Okay

Charles

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels & rags were dirty. Elevator wouldn't take me to my floor one time. Bolt lock wouldn't lock
Stayed 1 night in Feb 2025

10/10 Excellent

MARY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No ice machine

The only bad thing was there was no ice machine there which I have never heard of a motel not having a ice machine
Stayed 4 nights in Feb 2025

8/10 Good

Alan

Stayed 6 nights in Feb 2025

4/10 Poor

Alexia

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom faucets, toilet and tub were not clean. I cleaned myself and so much dirt came off. The kitchen area was also dirty. The room had a terrible smell and the ac worked on and off. We had to sleep with the window open to cool the room down. The beds were super uncomfortable. The staff were rude as I had to argue with them for a room change. After arguing, they allowed the room change but we decided to stay in the room after finding the other room was even dirtier.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The location was good- Room very dated & sketchy clientele around
Stayed 1 night in Feb 2025

2/10 Terrible

Aleseia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here. Period.

There were roaches and our room was not clean. Makeup was on our comforter when we pulled the cover back. The front desk receptionist was never there. Coffee was cold. Horrible stay everything dirty and rusty. To be in Cary I’m really surprised.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey-Ross

Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family time in Cary

It was nice and sufficient, very friendly staff and they were always cleaning, which was good to see! The dishes, utensils, cups are very sparse so if you plan to make a lot of meals, better bring your own or somehow ask them to provide more. Overall very clean, carpet, couch and chairs could use some updating but we would definitely stay here again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very friendly and helpful I will stay again . Also like the location
Stayed 1 night in Feb 2025

8/10 Good

michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Transparent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dane was great! Professional and a great sense of humor!
Stayed 1 night in Feb 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cigarette smell when u walk in is the only thing but it wasn’t that bad compared to other hotels
Stayed 1 night in Feb 2025

4/10 Poor

Ceren

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Poor
Stayed 4 nights in Feb 2025

10/10 Excellent

Sigfried

Liked: Staff & service, amenities
Great staff
Stayed 9 nights in Jan 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nasty out tub was filthy it was so much hair in the sink and the water in both tub and bathroom sink didn't drain.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Lindsay

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
great stay !
Stayed 1 night in Jan 2025

10/10 Excellent

TaNeka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sherry

Liked: Staff & service
Employee's were very nice
Stayed 3 nights in Jan 2025

4/10 Poor

John

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The "Queen" size bed was a regular. Walls and ceilings paper thin. Suite had no kitchen utensils. No ice machine
Stayed 1 night in Jan 2025

8/10 Good

Susan, Southport

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for business trip.
Stayed 2 nights in Oct 2024