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MainStay Suites Raleigh - Cary

2.5 star property

Choose dates to view prices

Photo gallery for MainStay Suites Raleigh - Cary

Compact kitchen with microwave, dishwasher, and refrigerator.
Two single beds with white bedding and a neutral-toned headboard, complemented by framed artworks and a bedside table with a lamp.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and a large window with a potted plant.
Stylish hotel with a central entrance and two wings, offering a convenient parking area.
Relax in a comfortable seating area with a sofa and ottomans, flat-screen TV, and a side table with a lamp.

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • 24/7 front desk
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
1020 Buck Jones Rd, Cary, NC, 27606
  • North Carolina State Fairgrounds
    ‪4 min drive‬
  • Carter-Finley Stadium
    ‪5 min drive‬
  • Lenovo Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

MainStay Suites Raleigh - Cary

Cary hotel close to Crossroads Plaza
This smoke-free hotel features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. Weekly housekeeping is available.
MainStay Suites Raleigh - Cary offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
MainStay Suites Raleigh - Cary features a 24-hour fitness center, barbecue grills, and a vending machine. Public areas are equipped with complimentary wireless Internet access. This Cary hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

MainStay Suites Raleigh - Cary is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per night plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hawthorn Suites Raleigh
Hawthorn Suites Wyndham Raleigh Aparthotel
Hawthorn Suites Wyndham Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh
Wyndham Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel Raleigh
Hawthorn Suites Wyndham Raleigh/Cary Aparthotel
Hawthorn Suites Wyndham Raleigh/Cary Raleigh
Hawthorn Suites Wyndham Raleigh/Cary
Hawthorn Suites by Wyndham Raleigh
Hawthorn Suites Wyndham Ralei

MainStay Suites Raleigh - Cary Reviews

Reviews

6.8
Rating 10 - Excellent. 274 out of 1009 reviews
Rating 8 - Good. 277 out of 1009 reviews
Rating 6 - Okay. 173 out of 1009 reviews
Rating 4 - Poor. 146 out of 1009 reviews
Rating 2 - Terrible. 139 out of 1009 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Stayed 4 nights in Apr 2025

6/10 Okay

JEFFREY, Malden

Liked: Staff & service
Disliked: Cleanliness
Average property near interstates staff friendly room fair but toliet needed to be flushed 2/3x old stains on sheets I would look for other options next time
Stayed 3 nights in Apr 2025

8/10 Good

Christine

Liked: Staff & service, room comfort

Good place and affordable

The room was comfortable and clean, the fridge and air conditioner were very noisy but tolerable. Front desk staff very friendly and attentive.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had booked a queen room and was given a double room. Not a huge deal as I was alone for the trip but would like to say this isn’t the first time this has happened.
Stayed 1 night in Apr 2025

6/10 Okay

Johnie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 7 nights in Apr 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly, rooms are clean. The bed was not comfortable, the pillows lacked any type of support. The toilet ran constantly.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jerry

Stayed 4 nights in Apr 2025

10/10 Excellent

Kevin

Stayed 3 nights in Apr 2025

10/10 Excellent

Kavion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Howard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave me a ghost charge of 96.02 the room was prepaid everybody acting clueless as to what the charge was
Stayed 2 nights in Apr 2025

6/10 Okay

Anton

Business traveler
Liked: Room comfort

Freezer

Freezer and refrigerator did not work well
Stayed 7 nights in Mar 2025

4/10 Poor

Collin

Disliked: Cleanliness, property conditions & facilities, room comfort
It felt like we were staying in a residential apartment not a hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Denisse

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthiest place ever.

The pictures don’t look at all like the room you will stay in. Please do yourself a favor and don’t book at this filthy, nasty, unsafe place. They are rude and they don’t even acknowledge how dirty the place is. They didn’t want to refund me for my stay after I let them know both of the rooms they changed me to were disgustingly dirty. There was vomit in the elevator. The floors smelled. The room floors were sticky and so the countertops. Bed sheets were dirty. The refrigerator had dents and it was beat up. The towels were used and left there for the next guest and looking absolutely dirty. Also the policy kept patrolling the parking lot. They even had the nerve to say what I was calling “filthy” was not true and that they “upgraded” me to another room… yes, one more disgusting.
Stayed 1 night in Mar 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Farrah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Denisse

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible place and super dirty.

Please do you a favor and don’t book n this place. It stink, the elevator had vomit, the rooms were beyond dirty, the towels were disgusting, the countertops all splatter and gross. The hotel doesn’t look like the picture at all and the people at this place looked sooo sketchy. I didn’t feel safe at all.
All stained and sticky
There was VOMIT on the elevator splatter on the wall too
This was part of the set of towels left in the room.
Stayed 1 night in Mar 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mofreh, Wilmington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Availability of a Small Kitchen
Stayed 16 nights in Mar 2025

6/10 Okay

Sarah

Traveled with partner
Disliked: Amenities
Great location, just a bit noisy - someone was running up & down the halls for hours on end.
Stayed 1 night in Mar 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tamara

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness

Ok stay, close to what we needed to see

Was an ok place to sleep. Front desk lady was nice and welcoming. Other then that nothing but a place to shower and sleep. When we booked it did say continental breakfast was provided, however when we woke up and went to the lobby there was a sign that said they no longer offer breakfast. Towels in the room were folded etc, however when we went to use them only one was clean. Room could use some painting and smelled a bit musty.
Stayed 2 nights in Mar 2025

4/10 Poor

Loren

Disliked: Property conditions & facilities
There were crumbs and dirt on counter spaces and stains on the bed sheets. I could hear people walking around above me all night
Stayed 1 night in Mar 2025