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Hilton Garden Inn Durham/University Medical Center

3.0 star property

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Photo gallery for Hilton Garden Inn Durham/University Medical Center

Reception
Bar (on property)
Pool
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Pet friendly
  • Housekeeping

Explore the area

Map
2102 West Main Street, Durham, NC, 27705
  • Duke University
    ‪13 min walk‬
  • Duke University Hospital
    ‪16 min walk‬
  • Durham Performing Arts Center
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, Accessible

Room, Accessible | Laptop workspace, blackout drapes, iron/ironing board

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Accessible

Laptop workspace, blackout drapes, iron/ironing board

Suite, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Laptop workspace, blackout drapes, iron/ironing board

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Laptop workspace, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds

Laptop workspace, blackout drapes, iron/ironing board

Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Laptop workspace, blackout drapes, iron/ironing board

One King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe, One King Bed

Laptop workspace, blackout drapes, iron/ironing board

Deluxe, One King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Accessible

Two Queen Beds, Accessible | Laptop workspace, blackout drapes, iron/ironing board

Two Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Durham/University Medical Center

3-star hotel in 9th Street District
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.
Hilton Garden Inn Durham/University Medical Center offers 128 accommodations with complimentary weekday newspapers and hair dryers. 42-inch flat-screen televisions come with cable channels.

This Durham hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1410 square feet (131 square meters) include conference space. This Durham hotel also offers a fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

Hilton Garden Inn Durham/University Medical Center is a smoke-free property.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Pavilion Lounge - Onsite bar. Open daily.
Pavilion Pantry - This café serves light fare only. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill
  • Pavilion Lounge
  • Pavilion Pantry

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Durham University Medical Center
Hilton Garden Inn Durham/University
Hilton Garden Inn Medical Center
Hilton Garden Inn Medical Center Hotel
Hilton Garden Inn Medical Center Hotel Durham University
Hilton Garden Inn Durham/University Hotel Durham
Hilton Garden Inn Durham/University Hotel
Hilton Garden Inn Durham/University Durham
Hilton Garn DurhamUniversity
Hilton Garden Inn Durham/University Medical Center Hotel
Hilton Garden Inn Durham/University Medical Center Durham
Hilton Garden Inn Durham/University Medical Center Hotel Durham

Hilton Garden Inn Durham/University Medical Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Roxanne, Wilmington

Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stay the night of the 24th. Our car was broken into during the night. The staff made no effort to notify us. The next morning when i found my car and came in to tell the staff they said, "oh yours was ONE OF 3 broken into last night." We did not see the park at own risks at night when we arrived. There are also no cameras to help in cases like this.

10/10 Excellent

rosemary, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just above and beyond in terms of service. Delightful food. Could not ask for friendlier people. Huge room, very clean…
Stayed 3 nights in Jan 2025

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Durham

Love it will be back again
Stayed 2 nights in Jan 2025

8/10 Good

Nancy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to 40 Duke center Circle for doctors appointments.
Stayed 1 night in Jan 2025

10/10 Excellent

Eleanor

The nicest man checked me in!
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa, Blacksburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for all our needs
Stayed 1 night in Dec 2024

6/10 Okay

Myoung S

No sound insulation at all
Stayed 3 nights in Dec 2024

4/10 Poor

Barb

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reserved a king on Nov 24 and when i arrived on 12/12 they gave me a queen. When I questioned the desk, i was told that nothing could be done as they were sold out
Stayed 1 night in Dec 2024

6/10 Okay

Janelle

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was far too expensive.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Matthew

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Charles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking onsite. Very close to Duke Medical Center. Staff is very welcoming. Property is clean and well maintained.
Stayed 1 night in Dec 2024

10/10 Excellent

Hunter

Stayed 1 night in Nov 2024

4/10 Poor

JoEllen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Sep 2024

8/10 Good

Tara, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient.
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Near great dining options like Parizade and Toro. Excellent breakfast.
Stayed 2 nights in Nov 2024

6/10 Okay

nigel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Mario

Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024