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Hilton Garden Inn Raleigh /Crabtree Valley

3.5 star property

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Photo gallery for Hilton Garden Inn Raleigh /Crabtree Valley

Lobby
Terrace/patio
Sports facility
Meeting facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
3912 Arrow Drive, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • UNC REX Hospital
    ‪5 min drive‬
  • North Hills Shopping Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Living area | 47-inch LCD TV with premium channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 847 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed, Accessible, Bathtub

  • 437 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, free rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 437 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower) | In-room safe, desk, laptop workspace, free rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 437 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 437 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Raleigh Crabtree Valley

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1001)
The price is $120
per night
$136 total
includes taxes & fees
Mar 9 - Mar 10
DoubleTree by Hilton Raleigh Crabtree Valley

About this property

Hilton Garden Inn Raleigh /Crabtree Valley

3.5-star hotel in North Hills
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Raleigh /Crabtree Valley offers 149 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 6049 square feet (562 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. An area shuttle within 3.00 miles and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site.

Hilton Garden Inn Raleigh /Crabtree Valley is a smoke-free property.

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6,049 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 2015
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Crabtree Valley Hotel
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Hilton Garden Inn Raleigh Crabtree Valley
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Hilton Raleigh Crabtree Valley
Hilton Garden Inn Raleigh / Crabtree Valley
Hilton Garden Inn Raleigh /Crabtree Valley Hotel
Hilton Garden Inn Raleigh /Crabtree Valley Raleigh
Hilton Garden Inn Raleigh /Crabtree Valley Hotel Raleigh

Hilton Garden Inn Raleigh /Crabtree Valley Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 687 out of 942 reviews
Rating 8 - Good. 180 out of 942 reviews
Rating 6 - Okay. 46 out of 942 reviews
Rating 4 - Poor. 16 out of 942 reviews
Rating 2 - Terrible. 13 out of 942 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Garden Inn at Crabtree Valley in Raleigh, NC is a beautiful hotel with wonderful amenities. The room was very clean. The breakfast was phenomenal. There is a really nice outside area with a fire pit and heaters. The staff was super helpful and friendly. We had a wonderful experience and will definitely stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! Very affordable and enjoyable! Mall close by within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris, Murrieta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet and comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Robin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for our daughters
Stayed 2 nights in Sep 2024

10/10 Excellent

Latrecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

sheena

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here whenever we come down from Maryland. Staff is always polite and the hotel is always clean and comfy during our stay!
Stayed 1 night in Oct 2024

6/10 Okay

Lani

People need to not slam their doors when they enter their room to avoid waking up others. Not sure what was happening on the seventh floor as there was a lot of walking and chair moving and the scratching and the noise woke me up. Breakfast was horrible and should be included in the room. Room service came while I was getting dressed. I asked them to come back, but they never did.
Stayed 3 nights in Nov 2024

8/10 Good

Joan

Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for concert stay
Perfect for staying close to PNC arena for a concert.
Stayed 1 night in Sep 2024

6/10 Okay

Sandi

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Teri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this hotel. Close to food and shopping. Clean and welcoming. Great staff, very friendly. Would stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tiffany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just as beautiful in person as the internet showed. The front desk was just polite and ver friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID, RALEIGH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I was very pleased with all aspects of my stay.
Stayed 1 night in Oct 2024

2/10 Terrible

Kendal

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
They gave us a lot of grief about our age even though the age limit was never told to us prior to booking the worker who checked us in was rude and just talked down to us
Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was relaxing and peaceful.
Stayed 3 nights in Oct 2024

8/10 Good

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was hard! Everything else was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shachrisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Dewitt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
1st but not last time
Very clean but room too close to noisy mechanicals on roof
Stayed 2 nights in Oct 2024

8/10 Good

Elsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was Clean. Room and bed were very comfortable. We did not rent a car. The area is not very walkable.
Stayed 5 nights in Oct 2024

4/10 Poor

Matty

Traveled with family
Disliked: Cleanliness, staff & service
Sub-par stay with a side of drama & pot
Customer service was sub-par. At check in-the staff seemed uninterested- forced greeting- no smiles. Room was ok- clean in places it counted but could’ve used a vacuum in the corners and at the ac unit. Bar service was ok, however staff were complaining that they were overworked, bartender hasn’t seen her son because she’s worked so much since the manager was caught doing something questionable and fired so they were all managing the best they could. Was awakened after midnight due to marijuana smoke coming in under the connecting room- called front desk to report and seeking assistance only to be told to “not bother calling the cops since they won’t show for stuff like this.” Stellar stay- do better Hilton!
Stayed 2 nights in Oct 2024