Hilton Garden Inn Raleigh /Crabtree Valley

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Raleigh /Crabtree Valley

Lobby
Terrace/patio
Exterior
Sports facility
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
3912 Arrow Drive, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • UNC REX Hospital
    ‪5 min drive‬
  • North Hills Shopping Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 847 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 437 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 437 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 437 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 437 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Raleigh /Crabtree Valley

3.5-star hotel in North Hills
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Raleigh /Crabtree Valley offers 149 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 6049 square feet (562 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. An area shuttle within 3.00 miles and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site.

Hilton Garden Inn Raleigh /Crabtree Valley is a smoke-free property.

Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6,049 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Built in 2015
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium channels
  • MP3 dock

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Crabtree Valley Hotel
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Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Raleigh Crabtree Valley
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Hilton Raleigh Crabtree Valley
Hilton Garden Inn Raleigh / Crabtree Valley
Hilton Garden Inn Raleigh /Crabtree Valley Hotel
Hilton Garden Inn Raleigh /Crabtree Valley Raleigh
Hilton Garden Inn Raleigh /Crabtree Valley Hotel Raleigh

Hilton Garden Inn Raleigh /Crabtree Valley Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 671 out of 922 reviews" "
Rating 8 - Good. 178 out of 922 reviews" "
Rating 6 - Okay. 46 out of 922 reviews" "
Rating 4 - Poor. 15 out of 922 reviews" "
Rating 2 - Terrible. 12 out of 922 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shachrisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Dewitt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
1st but not last time
Very clean but room too close to noisy mechanicals on roof
Stayed 2 nights in Oct 2024

8/10 Good

Elsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was Clean. Room and bed were very comfortable. We did not rent a car. The area is not very walkable.
Stayed 5 nights in Oct 2024

4/10 Poor

Matty

Traveled with family
Disliked: Cleanliness, staff & service
Sub-par stay with a side of drama & pot
Customer service was sub-par. At check in-the staff seemed uninterested- forced greeting- no smiles. Room was ok- clean in places it counted but could’ve used a vacuum in the corners and at the ac unit. Bar service was ok, however staff were complaining that they were overworked, bartender hasn’t seen her son because she’s worked so much since the manager was caught doing something questionable and fired so they were all managing the best they could. Was awakened after midnight due to marijuana smoke coming in under the connecting room- called front desk to report and seeking assistance only to be told to “not bother calling the cops since they won’t show for stuff like this.” Stellar stay- do better Hilton!
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this property were very helpful and friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Ovid

Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option for NC state parents!
This is the 3rd time I have stayed at this hotel and once again it was a good experience. Room was clean, front desk was friendly and the bar was nice. Definitely will stay again. Also is close to NC state to go visit our son.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and beds were comfortable. Staff were very nice and helpful. Breakfast was very good! We sat out on the patio that night which was nice but looked a little worn down. Other than that I’d stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. One of our best trips yet. And the hotel was a large part of it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Scott

Traveled with partner
Staff was very pleasant and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Clifford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mall was right next door to the property, how convenient one stop shop.
Stayed 3 nights in Sep 2024

6/10 Okay

Charlotte

Traveled with group
Liked: Staff & service, property conditions & facilities
The room was neat and clean. The staff was friendly. The downside was that the breakfast offered was an additional $18 per person ! Most cheaper hotels and even motels at least offer free continental breakfasts. For what we pay for the rooms, the breakfast SHOULD be free......
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Outdated rooms and very uncomfortable cheap mattress quality. I would not stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

ANDREA, CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean , my room and it’s amenities were modern and up to date.
Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, great location and very convenient to shopping and dining.
Stayed 1 night in Sep 2024

10/10 Excellent

La Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

6/10 Okay

Tierra

Stayed 1 night in Aug 2024