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Hilton Garden Inn Raleigh-Durham/Research Triangle Park

3.0 star property

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Photo gallery for Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Lobby
Outdoor pool, pool umbrellas, sun loungers
Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, laptop workspace
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Parking included
  • Pet friendly

Explore the area

Map
4620 S Miami Blvd, Durham, NC, 27703
  • Research Triangle Park
    ‪2 min walk‬
  • Streets at Southpoint Mall
    ‪6 min drive‬
  • Brier Creek Commons
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

32-inch LED TV with cable channels, TV

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

32-inch LED TV with cable channels, TV

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 32-inch LED TV with cable channels, TV

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

32-inch LED TV with cable channels, TV

Room, 1 King Bed, Accessible (Hearing)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Durham hotel steps from Research Triangle Park
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Raleigh-Durham/Research Triangle Park offers 177 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Durham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hilton Garden Inn Raleigh-Durham/Research Triangle Park features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 2558 square feet (238 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. An area shuttle within 5 miles and a roundtrip airport shuttle during limited hours are complimentary for guests. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in October 2021.

Hilton Garden Inn Raleigh-Durham/Research Triangle Park is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Garden Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM
  • Free area shuttle up to 5 mi
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Garden Grill

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,558 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Renovated entire property - October 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 for adults, and USD 5.00 to 25.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
Hotel Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Hotel
Hilton Garden Inn Raleigh-Durham/Research Triangle Park Durham
Hotel Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Hilton Garden Inn Raleigh Durham/Research Triangle Park

Hilton Garden Inn Raleigh-Durham/Research Triangle Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Oct 2024

2/10 Terrible

Terry

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We got stuck in Raleigh after a long transatlantic flight and need somewhere to stay for the night. I picked this place because they listed airport shuttle and room service (we were arriving late and had just gotten off a 10 hour flight and wanted to be able to get something to eat). I called the hotel to find out where to get the shuttle and they told me the driver called off. Do we had to pay for a uber. Got to the hotel at 9:30 and they told us the Resturant closed at 10 and do did room service. Also the Resturant had a limited menu. We were told it was because of the time. We’re both vegetarian so there wasn’t much to eat. They also informed us that they didn’t have a driver for the morning either and that we would have to take another uber. The next morning I called the front deft at 5am and asked them to call us a cab. They told me they don’t know how…. The lady at the font desk reimbursed us $15 to cover the $40 we spent in uber fees. This place isn’t a Hilton, it’s a motel 6 at best…..
Stayed 1 night in Jan 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

could use attention to detail

the internet was out or slow when I arrived so took a very long time to check in. Once getting to my room I noticed there were no towels. I called the front desk and someone brought up two small towels when I unfolded them I noticed they were just bath mats and had to call again for basics that should be in the room. lotions that were mounted to the wall were falling out.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

North Carolina

The hotel was great. I requested a handicapped room and i got exactly what i ordered. The staff was so friendly. We were able to check in early and go see the sights in the area.
Stayed 3 nights in Dec 2024

6/10 Okay

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Kishan

Stayed 1 night in Nov 2024

6/10 Okay

Patricia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ff
Stayed 3 nights in Oct 2024

4/10 Poor

Adam

Liked: Cleanliness, staff & service
Disliked: Room comfort
Extremely firm, uncomfortable bed. Pillows and bedding were both rather disappointing.
Stayed 1 night in Dec 2024

6/10 Okay

Casey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Nia

Traveled with partner
The free breakfast was NOT free it was actually 9.99. The curtains the bedding and much of the furniture was extremely outdated. The lounge/bar was not stocked. However Elisha was wonderful and very helpful! I would rate him a 10/10 but the overall property 5/10 do not recommend.
Stayed 2 nights in Nov 2024

8/10 Good

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay the room was Nice and spacious, but what I didn’t like was I was charged Holding fee without being notified, it wasn’t until afterwards when i called ; our sheets had stains on them that look like it could be mold that was trying to be washed out, but when I asked for a new set of sheets, I was brought new sheets immediately
Stayed 2 nights in Nov 2024

10/10 Excellent

Kirt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Cantrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The easiest check in and out process ever!
Stayed 1 night in Nov 2024

8/10 Good

Leroy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service
I had good interactions with Vincent at the desk. He was friendly and professional. The hotel was fully booked (from what I could see) on Saturday night. Even with this, my room was quiet. The bed was comfortable and the air conditioning/ heater unit was quiet. I had a nice stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph, Vero Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and facilities were very nice and the staff was helpful and pleasant. Devan went out of his way to provide the best experience in the dining room during breakfast even while the shipment for certain breakfast items was late. Great service is so important. The hotel was very quite too. That also is a top priority for me.
Stayed 2 nights in Oct 2024

6/10 Okay

Donna

Stayed 1 night in Sep 2024

10/10 Excellent

P R

Stayed 5 nights in Oct 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Traveled with partner
It appeared average clean and the staff were not welcoming upon arriving. The location is easy access to the airport and other highways for surrounding areas. There was an odd smell in the room the entire stay and every morning the smell from the kitchen filled the room even though it was 4 floors above. Parking is easy and it is a good price for what you get.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Stayed 1 night in Aug 2024

6/10 Okay

Katie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Some hotel floors smelled like mildew and property was not worth the price paid. The elevator was also very dirty. Rooms were average.
Stayed 2 nights in Oct 2024