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Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG

Exterior
Indoor pool
Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
$125
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
3618 New Bern Ave, Raleigh, NC, 27610
  • Place, Raleigh Convention Center
    ‪8 min drive‬
  • Place, Coastal Credit Union Music Park at Walnut Creek
    ‪11 min drive‬
  • Place, North Carolina State University
    ‪11 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

7.4 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds OR 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG

Hotel in Southeast Raleigh
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and free newspapers.
Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG offers 78 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site. This business-friendly hotel also offers complimentary newspapers in the lobby and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Raleigh NE Medical Ctr Area
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Hotel Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area
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BEST WESTERN Raleigh Inn Suites
Express Medical Ctr Area
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Holiday Inn Express Suites Raleigh NE Medical Ctr Area by IHG

Reviews

Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 371 out of 682 reviews
Rating 8 - Good. 173 out of 682 reviews
Rating 6 - Okay. 75 out of 682 reviews
Rating 4 - Poor. 32 out of 682 reviews
Rating 2 - Terrible. 31 out of 682 reviews

Reviews

6/10 Okay

Ernestine

Traveled with family
Disliked: Cleanliness
Only one small elevator, no immediate entrance access to rear of building from rear parking lot.
Stayed 2 nights in Jun 2025

6/10 Okay

Don

Traveled with family and small children
Liked: Cleanliness, staff & service
There was pizza crust on the floor by the bed that had not been cleaned up.
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel room was fine. Was not made aware until I checked in that the elevator had scheduled maintenance for multiple days and we were put on the 3rd floor. Very inconvenient with having a 1 year old and having to make multiple trips with out being asked if we would like help. The front desk attendant at check-in was very nice and helpful! However, the attendant working the next morning was not as kind of helpful. My wife walked downstairs with our one year-old to inform them of a spill we had in our room to ask if it could be mopped and ask for extra towels, and she basically told her that there was Housekeeping upstairs, and she could go find them and let them know. On a normal basis this would be considered poor customer service, but especially with the elevators being down and carrying a one year old she wanted her to go back up 3 flights of stairs to find housekeeping herself.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

qiuyi

Stayed 1 night in Jun 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay while traveling
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great! The room was comfortable, clean, and quiet!
Stayed 1 night in Jun 2025

8/10 Good

katherine

Stayed 1 night in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location near the Coastal Credit Union Music Park. Natalie was amazing and got me everything I needed. Comfort of room was ok. Heavy and loud doors that slam hard will wake you up!
Stayed 1 night in May 2025

8/10 Good

Elizabeth, Spartanburg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay
Stayed 2 nights in May 2025

10/10 Excellent

Nikki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quick
Stayed 1 night in May 2025

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Its was very comfortable and clean. Also very private and quite!
Stayed 1 night in May 2025

10/10 Excellent

Marvin

Traveled with family
Liked: Amenities
I like the hotel
Stayed 1 night in May 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Would stay again.
Stayed 1 night in Apr 2025

4/10 Poor

Goele

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend

I stayed in a room on the ground floor. I killed at least 3 big ants in the bathroom and 2 spiders. Dried up pee on the toilet, dust rags by the window, hotel was fully booked so I could not change my room. The emergency exit door right by my room was cracked open with a stone. I will never stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

8/10 Good

Vannarith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay one night , Clean hotel , nice stuff
Stayed 1 night in Apr 2025

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, amenities
Clean and friendly staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Access to the hotel was very difficult. The area around this property was not very clean and crossing (walking) to close by restaurants was difficult.
Stayed 1 night in Apr 2025

10/10 Excellent

Billy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025