Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, an IHG Hotel

Exterior
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower) | Minibar
Pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
3618 New Bern Ave, Raleigh, NC, 27610
  • WakeMed Raleigh Campus
    3 min drive
  • Raleigh Flea Market
    5 min drive
  • North Carolina State Capitol
    7 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    22 min drive

Room options

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 6
  • 2 Queen Beds OR 1 Twin Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, an IHG Hotel

Hotel in Northeast Raleigh
This smoke-free hotel features a snack bar/deli, a business center, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers and a front-desk safe are onsite.
Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, an IHG Hotel offers 78 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers complimentary newspapers in the lobby and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 305 out of 574 reviews" "
Rating 8 - Good. 150 out of 574 reviews" "
Rating 6 - Okay. 66 out of 574 reviews" "
Rating 4 - Poor. 24 out of 574 reviews" "
Rating 2 - Terrible. 29 out of 574 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was under construction. The air in our room did not work.
Stayed 1 night in Aug 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay!
Without asking, I was upgraded to a king suite… Very nice! The room was clean, spacious, and comfortable. It was also very quiet, I never heard a peep. Victoria at the front desk was super friendly and helpful. Breakfast was pretty much the usual and was definitely decent. I liked having a Keurig in the room so I could have just one cup of coffee and not make a whole pot. Overall a very good stay and I would stay there again.
Stayed 2 nights in Aug 2024

4/10 Poor

Vincent

Traveled with partner
Disliked: Property conditions & facilities
Property was under renovation with no notice. Construction trucks and dumpsters occupied many parking spaces illegally limiting parking for customers.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary, Pineville

Liked: Cleanliness, staff & service, property conditions & facilities
There is remodeling going on but that did not impact our stay.
Stayed 1 night in Aug 2024

8/10 Good

Susanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and manager were wonderful!!!! The parking was awful as many spaces were taken up by construction workers. My husband is handicap and we had to park in the back. The clerk offered to move her car and give us her space...she's handicap too! What a lovely lady! The renovations are nice. The room was clean. The area around the hotel was not very inviting.
Stayed 1 night in Jul 2024

10/10 Excellent

SCOTT, WILMINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Place is beautiful!
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NKOTB concert Stay
It was a great stay
Stayed 1 night in Jul 2024

4/10 Poor

Dillon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was under renovations, construction equipment was taking up parking spots up front, and all other entry points were closed off besides the main entry way. staff was kind and friendly, and breakfast services was great. notable the only way up to and from the 3rd floor was the elevator, all other access points were closed off.
Stayed 1 night in Jul 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

6/10 Okay

Kelly, Rocky Mount

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The renovations that have been going on at this property for MONTHS are a big problem. The 2nd floor is almost impassable due to the work equipment. (That’s where the only ice machine is located) I stayed on the first floor and the doors are made of a cheap material that go into the hallway so you can hear everyone’s else’s doors constantly. I also took a photo, but it is difficult to interpret the large gaps around these doors. They need to invest in better doors, and just close the hotel for a week or two and do the renovations and get back to normal. I stay here occasionally for business, but this renovation and its lengthiness is out of hand.
Stayed 1 night in Jun 2024

8/10 Good

Michele

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The parking was VERY limited bc of construction work.
Stayed 1 night in Jun 2024

6/10 Okay

Christie

Traveled with family
Disliked: Staff & service, amenities
No parking..construction took parking, check in lady was rude. It was just average for 1 night stay. I wouldn't go back.
Stayed 1 night in Jun 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like traffic and crazy people on the road. Homeless people down the road.
Stayed 4 nights in Jun 2024

10/10 Excellent

Cari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are renovating the hotel, so there were construction trucks in the parking lot however it did not impact our stay at all. We felt totally safe in the hotel, however we missed the entrance and had to turn on the next road and that seemed a little sketchy. People standing around, garbage, and some homeless people.
Stayed 1 night in Jun 2024

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Aubri

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Crisis Averted!
I booked my trip in August of 2023 for a concert in June 2024. I selected the option to pay at the property. The day manager apparently attempted to pre-charge my card at noon on the date of arrival, but the card was declined because I had since received a new debit card since booking the reservation. She had attempted to call me, but I was traveling and couldn’t be reached, so she cancelled my reservation. When I arrived at the hotel at 8pm with two 16 year old girls, I found out the room had been cancelled and the hotel was booked. Because my card should never have been charged until I arrived, I would’ve given this hotel a 1 star review for service. However, the two ladies working the desk that evening were so kind and helpful at making sure we found a nice, safe place to stay for the two nights we were in town…they earned a few extra stars. I can’t say anything more about the hotel since we didn’t actually stay there, but I hope that day manager learns what “pay at property” means for future customers.
Stayed 2 nights in Jun 2024

10/10 Excellent

Samantha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet, we knew about the renovations, but that didn’t bother anybody in my family, the room was very spacious and clean. Housekeeping staff was friendly. The only negative thing that I have to say is that the breakfast staff lady was constantly telling other families that they are sorry that they keep running out of things but people keep taking multiple plates and this breakfast is not meant to be like that. It’s supposed to be a quick grab and go at least that’s how we took it, I don’t think she should make people feel like that. There were several families there so of course they’re gonna grab some plates to take back to the room since there was not enough seating. She seemed to want to micromanage everybody that who was making their plates. The breakfast was amazing though. But she should realize that people consider that free breakfast as part of picking this hotel. This place was so close to everything I would stay here again.
Stayed 1 night in May 2024

6/10 Okay

Teagin

Traveled with group
Disliked: Property conditions & facilities
I was really disappointed that the pool was under construction. We had traveled 11 hours that day and was looking forward to stretch our legs and get some swimming in after sitting all day. Only to find out the pool was under construction. What a disappointment.
Stayed 2 nights in May 2024