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Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG

Exterior
Indoor pool
Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower) | Minibar
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3618 New Bern Ave, Raleigh, NC, 27610
  • Coastal Credit Union Music Park at Walnut Creek
    ‪8 min drive‬
  • Raleigh Convention Center
    ‪9 min drive‬
  • North Carolina State University
    ‪11 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • Sleeps 6
  • 2 Queen Beds OR 1 Twin Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG

Hotel in Southeast Raleigh
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and free newspapers.
Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG offers 78 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site. This business-friendly hotel also offers complimentary newspapers in the lobby and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Raleigh NE Medical Ctr Area
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Holiday Inn Express Suites Raleigh NE Medical Ctr Area by IHG

Holiday Inn Express & Suites Raleigh NE - Medical Ctr Area by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 331 out of 612 reviews
Rating 8 - Good. 154 out of 612 reviews
Rating 6 - Okay. 67 out of 612 reviews
Rating 4 - Poor. 30 out of 612 reviews
Rating 2 - Terrible. 30 out of 612 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Stayed 1 night in Dec 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service
Parking space availability was poor
Stayed 2 nights in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Nov 2024

8/10 Good

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at this hotel. The room was clean, staff was friendly, and breakfast good. My main issue, which I thought was a fluke during my first stay but had the same issue in my second stay, is the toilet and how it flushes. It shoots out the water...if you poop, you don't want to be sitting down when you flush lol. Also, if you go #2 it doesn't take it down all the way and leaves smears that you have to reach in and clean by hand in order to get it off. It could be that I received 2 fluke rooms but I'm not sure how likely that is. Other than that, it was a pleasant stay.
Stayed 1 night in Nov 2024

4/10 Poor

Christa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Natalie was the desk clerk who checked me in. She was very kind and professional. Ihave worked in hospital for over 20 years. I am a woman who was traveling alone and I really wasn't happy that I was put in an ajoining room, (110) next to the elevator.I could also hear people basically hanging around the parking lot. I went out to grab some things I didn't want stolen from my car just in case. There were a few people just hanging out.I heard a clicking sound all night. Finally at 4:30 am I called the front desk and the clerk told me me there was no one in the room next to me. Must have been the elevator. Not that he offered to change my room. I was so tired I was able to sleep for two hours. I figured breakfast was starting so I went. It was just after 6:30 am and the dining area was dark. I asked the clerk when breakfast was and he said, 6:30 and shrugged his shoulders. " Late I guess, bu" he said. A couple was also sitting in a booth next to me, as we waited. At 6:45 she came out and turned the lights on but, she said nothing about breakfast. Finally, I just got up and some things had been put out. I laid tongs on the 2 inch pan and she rudely told me, " they go in the crock beside the sausage!! There were veggie egg omelettes and they were ICE COLD in the middle.
Stayed 1 night in Nov 2024

6/10 Okay

Essynce

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was closed, the area was extremely busy, there was construction being done inside and outside of the building which limited parking. The room doors didn't have safety latches so I had to go buy a security bar from Walmart.
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Stayed 1 night in Oct 2024

6/10 Okay

katherine

Business traveler, Traveled with family
Liked: Staff & service
No phone in the room. Desk was dirty with glass stains. No extras in the bathroom … (hair dryer)
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Jason

Stayed 1 night in Oct 2024

2/10 Terrible

Roscoe

Stayed 3 nights in Oct 2024

4/10 Poor

Dale

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
No parking at hotel
There was no parking when we returned to the hotel. We were inconvenienced and forced to park in a heavily trafficked area. When a hotel rents a room. A parking spot should also be provided. It was not.
Stayed 1 night in Oct 2024

4/10 Poor

Andy

Disliked: Cleanliness, property conditions & facilities
Night stay
Construction everywhere. very few parking spots due to construction and loud!
Stayed 1 night in Oct 2024

10/10 Excellent

Luis, ASHEBORO

Stayed 1 night in Sep 2024

6/10 Okay

Tavarious

Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

Business traveler
Stayed 1 night in Oct 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cockroach on the floor as soon as I walked in my room. Musty smell. Hairs all over bathroom.
Stayed 1 night in Oct 2024

2/10 Terrible

Amber

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly. AC did not work (only blew air not cold); it stayed on 74 despite me turning it to the lowest setting to try and cool it off. It was 1030 at night and people were screaming down the hall. The shower wasn’t very clean. Shower head also wouldn’t stay upright (kept falling down). The bed wasn’t very comfortable. I tried to use the computer to print a few papers and it didn’t work. Staff weren’t helpful with that.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Christy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very sketchy area. I was concerned about my safety.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick and easy check in/out! I don’t remember her name but the older lady that worked up front is an angel. Excellent customer service! Thank you so much for the great hospitality!
Stayed 1 night in Sep 2024

10/10 Excellent

Fernando

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet and nice staff
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CONSTRUCTION IS GOING ON AND NO USE OF POOL. 100 DEPOSIT EXTRA FOR DAMAGES. YOU GET A REFUND BUT ITS NICE TO KNOW UP FRONT THEN TO BE SURPRISED. NICE BREAKFAST THOUGH ESPECIALLY IF YOURE EATING HEALTHY. VEGGIE OMLETTS,TURKEY SAUAGE ,WALNUTS FRESH CRANBERRIES, FLAVORED GREEK YOGURT.OF COURSE THEY HAVE REGULAR SAUAGE,CHEESE OMLETTESS ,BISCUITS AND GRAVY,OATMEAL, BOILED EGGS ETC. AND GOOD COFFEE. ROOMS WERE CLEAN. ONLY THERE FOR 1 DAY.
Stayed 1 night in Sep 2024