Holiday Inn Hotel & Suites Raleigh / Cary, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Raleigh / Cary, an IHG Hotel

Exterior
Indoor pool
View from room
Property amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • Pool
  • Gym

Explore the area

Map
5630 Dillard Drive, Cary, NC, 27518
  • Crossroads Plaza
    5 min walk
  • Cary Towne Center
    4 min drive
  • WakeMed Soccer Park
    8 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    16 min drive

Room options

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites Raleigh / Cary, an IHG Hotel

3-star Cary hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Hotel & Suites Raleigh / Cary, an IHG Hotel offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Cary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Hotel & Suites Raleigh / Cary, an IHG Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1200 square feet (108 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary uncovered self parking is available on site.

Holiday Inn Hotel & Suites Raleigh / Cary, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Cafe Sage - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; USD 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sage

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Raleigh
Holiday Inn Hotel Raleigh Cary
Holiday Inn Raleigh Cary

Holiday Inn Hotel & Suites Raleigh / Cary, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 354 out of 754 reviews" "
Rating 8 - Good. 243 out of 754 reviews" "
Rating 6 - Okay. 97 out of 754 reviews" "
Rating 4 - Poor. 37 out of 754 reviews" "
Rating 2 - Terrible. 23 out of 754 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. It was easy to get around the area. Only bad thing was having to go somewhere else for breakfast due to $13 per person charge.
Stayed 1 night in Aug 2024

8/10 Good

Zac

Stayed 1 night in Aug 2024

6/10 Okay

Sara

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
served us was rude
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a wonderful staff!
Stayed 2 nights in Jun 2024

6/10 Okay

Jean

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent and the staff was exceptional! I will keep going to the IHG Brand Hotels!
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Breakfast was great.
Stayed 1 night in Aug 2024

10/10 Excellent

MELVIN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Amazing staff and great clean rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Hancess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Beth

It was great
Stayed 1 night in Jun 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and accommodating staff! no complaints!
Stayed 1 night in Jun 2024

2/10 Terrible

ISMAEL

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Matthew

Stayed 2 nights in Jun 2024

6/10 Okay

Calvin

Stayed 1 night in Jun 2024

6/10 Okay

Michael

Traveled with family
Liked: Staff & service, property conditions & facilities
Air conditioner leaked water 1/4 of the way out. Towels and sheets had an order. Room was not ready for 3pm and had to be switched to another room
Stayed 1 night in Jun 2024

8/10 Good

Dilcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful
Stayed 1 night in May 2024

10/10 Excellent

Prince

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
WOW! REALLY?!
The first thing that I noticed was that there was a strand of hair on the table next to the chair. Second disappointment was went to order something to eat, and no one was available to take the order. The cook/chef didn't show. Had to order out!
Stayed 1 night in May 2024

6/10 Okay

Kathy

Traveled with partner
Disliked: Staff & service
My husband and I liked the property's central location to most nearby amenities. Our room was another matter, unfortunately. We had to be moved to another room after finding someone else's blood stains on our bedsheets! Also, our reservation included breakfast. On Day 1, one of the staff advised us that only the continental portion of the breakfast was included with our stay. When we returned for breakfast on our check-out day, a different staff member on duty advised non of the breakfast was included, at which point we just left. Finding blood stains on our sheets and negative service during breakfast from some of the staff are why this stay was rated just "average."
Stayed 3 nights in May 2024

6/10 Okay

A

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

RoseEllen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy bed
Only true issue i had was the water pressure (the faucet would run with the showerhead so shower wouldn't run at full pressure) but not bad enough to bother the front desk. The bed was very comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Nigel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 1 night in May 2024