See all properties

Holiday Inn Raleigh Downtown - Capital by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Raleigh Downtown - Capital by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Breakfast buffet
Exterior
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • Raleigh Convention Center
    ‪10 min walk‬
  • North Carolina Museum of Natural Sciences
    ‪16 min walk‬
  • North Carolina State University
    ‪3 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds (High Floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • 246 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Rooftop terrace

Hyatt House Raleigh Downtown/Seaboard Station

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.7 out of 5, Exceptional, (300)
The price is $224
per night
$254 total
includes taxes & fees
May 21 - May 22
Hyatt House Raleigh Downtown/Seaboard Station

About this property

Holiday Inn Raleigh Downtown - Capital by IHG

3-star hotel in Downtown Raleigh
A 24-hour fitness center, a 24-hour business center, and self parking are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Holiday Inn Raleigh Downtown - Capital by IHG offers 203 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. This Raleigh hotel also offers a 24-hour fitness center, a vending machine, and a garden. Parking is available onsite for a surcharge.

Holiday Inn Raleigh Downtown - Capital by IHG has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from May 19 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital By Ihg Raleigh
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital an IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Raleigh
Holiday Inn Raleigh Downtown - Capital by IHG Hotel Raleigh

Holiday Inn Raleigh Downtown - Capital by IHG Reviews

Reviews

6.6
Rating 10 - Excellent. 262 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 194 out of 1002 reviews
Rating 4 - Poor. 192 out of 1002 reviews
Rating 2 - Terrible. 135 out of 1002 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

COLE

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was such an awesome stay a quick getaway with the grands quiet and got a room away from the hussle
Stayed 1 night in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

jeffrey

Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff is great. Building as in previous reviews needs to be maintained but I expected it going in.
Stayed 1 night in Jan 2025

8/10 Good

Devon

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was completely outdated, dirty and broken. When we were checking out I went to unplug my phone cord and found a used condom tucked behind the night stand (not mine). Some of the elevators were out of service, chipping paint overall filth. The manager did refund my entire stay due to the condom.
Stayed 2 nights in Jan 2025

8/10 Good

Patricia, Clayton

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Jen

Disliked: Cleanliness, property conditions & facilities
Very outdated. Very cold outside of the room. Understaffed and only one elevator working. The Holiday Inn where I live is quite nice and updated. I ended up moving to the Hyatt down the road for a better hotel experience.
Stayed 3 nights in Jan 2025

2/10 Terrible

Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It took 3 trips to the front desk to get a door that opened. First room the door handle just flopped down and wouldn’t open. Second room door was stuck and wouldn’t open. 3rd room finally opened. It was decent except for the fact that I had to clean the shower before my daughter could use it because it was filthy. The hotel staff was very nice and helpful with our issues but it was not a great start to our weekend. The floors in the hallways all had what looked like bleach spot on them and the wallpaper on all the walls was peeling. I would not recommend this place and definitely won’t stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Taryn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 elevator working, breakfast was a joke, stained and dirty sheets, dirty wardrobe in my room. Overall bad experience.
Stayed 1 night in Jan 2025

2/10 Terrible

Rose

Traveled with group
Disliked: Room comfort

Ok stay, terrible smell.

The overall stay was ok, but when we walked into the main area, it smelled like sewer! It kind of filtered into the elevators and hallways. The front desk clerk was aware of the smell, but didn't know what it was? Won't stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Sheri Thayer

Liked: Cleanliness, staff & service, room comfort
The building needs updating. 1 elevator out of service. Good location.
Stayed 2 nights in Jan 2025

8/10 Good

LAKISHA LYNETTE

Stayed 1 night in Jan 2025

10/10 Excellent

Michael B

Liked: Cleanliness, staff & service, amenities
I read a review stating one of the two elevators were not working and it was still inoperable. The staff was great and my view from the 11th floor was outstanding.
Stayed 1 night in Jan 2025

2/10 Terrible

al

Stayed 1 night in Jan 2025

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior was freezing. Hallways felt like same temp as outside. The hot water for tea was warm not hot and tasted like old coffee, wallpaper coming off walls, dining area was freezing.
Stayed 1 night in Jan 2025

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Sheryl

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating. Elevators very dirty - 1st impression not good Should not need to pay for parking
Stayed 1 night in Jan 2025

4/10 Poor

Anthony

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs some upgrades
Stayed 1 night in Jan 2025

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, room comfort
Business trip for the night that got cancelled , staff was great !!! Building could use updating
Stayed 1 night in Jan 2025

6/10 Okay

Oscar

Stayed 3 nights in Jan 2025