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Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Exterior
Breakfast buffet

Reviews

6.8 out of 10

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • North Carolina State Capitol
    5 min walk
  • Marbles Kids Museums
    10 min walk
  • Raleigh Convention Center
    10 min walk
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    21 min drive

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds (High Floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • 246 sq ft
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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Parking included
Free WiFi
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The price is $239
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$271 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3-star hotel in Downtown Raleigh
A 24-hour fitness center, a 24-hour business center, and self parking are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel offers 203 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. This Raleigh hotel also offers a 24-hour fitness center, a vending machine, and a garden. Parking is available onsite for a surcharge.

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital, An Ihg
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Hotel
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Raleigh

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 259 out of 1003 reviews" "
Rating 8 - Good. 252 out of 1003 reviews" "
Rating 6 - Okay. 194 out of 1003 reviews" "
Rating 4 - Poor. 176 out of 1003 reviews" "
Rating 2 - Terrible. 122 out of 1003 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Stayed 3 nights in Aug 2024

6/10 Okay

David

Liked: Staff & service
Property was dated. It was clean but needs updating.
Stayed 2 nights in Aug 2024

6/10 Okay

Nicholas

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Although my overall experience was positive I was disappointed in the quality of the hotel in relation to its price per night. Our room clearly was not cleaned prior to our stay and even if it was there was plenty of dirt and other debris scattered throughout the room. The towels were dirty and they only provided 2 bath towels for a 4 person room. Understand that this facility seems old and aged but it’ll get the job done.
Stayed 1 night in Aug 2024

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tayllor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Reese

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
I stay bc the location is convenient. But — it’s clear they have just given up trying to make the place even presentable.
Stayed 1 night in Aug 2024

4/10 Poor

Dylan

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The room felt wet the whole time we were there. I also wasnt told prior to booking that the parking would be 50 dollars for the 3 days i was there. The included breakfast isnt breakfast. Its a muffin or danish. I was traveling with kids. I wouldn't have booked knowing there wasnt real breakfast. Only one elevator was working. Will not stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Great location
It's a nice enough hotel Ina great downtown location. Overall it needs some updating and maintenance. One elevator was not working, paint pealing in the hallway, a stains on the carpets in the common areas.
Stayed 3 nights in Jul 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Jul 2024

8/10 Good

Melissa

Traveled with partner
Liked: Staff & service, amenities
Incredibly kind staff! We were there the day all computers running Microsoft went down, and the team did a superb job handling the chaos. Great hotel for getting around Raleigh, plus it’s next door to one of the best restaurants!
Stayed 1 night in Jul 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Dennis

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay Away!!
This place is an absolute dump. Everything is stained and worn out. Was there for a convention and come to find out they charge $15 a day for parking. A/C struggled to keep the temperature below 75°. the vents were full of dust and got 2 of the 3 of us sick from breathing it in for 3 nights. The bathroom is so small the door slightly rubbed against the front of the toilet, you had nowhere to privately change unless you stood in the tub. This place should be torn down or condemned. mattress was the lumpiest I've ever slept on.
Stayed 3 nights in Jul 2024

6/10 Okay

William

Stayed 3 nights in Jul 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice lady checked me in. Room was fine , bathroom needs updating but I would definitely stay again.
Stayed 3 nights in Jul 2024

8/10 Good

Frederick

Traveled with group
Liked: Staff & service
A friend and I stayed here for a concert/convention in the nearby area, and overall we enjoyed our stay a great deal! The staff were incredibly friendly and helpful, and often struck up quick conversation at the front desk while we walked in and out in regard to the event we were going to given the costumes we’d be wearing to it daily. I do feel that the facilities need a bit of an overhaul in some areas, the towel rack in our bathroom was coming apart but not enough to pose a risk of it falling, and there were a fair few large stains on the carpet surrounding the rooms on our floor. The restaurant was unfortunately closed indefinitely, but we were able to order food online and have it delivered with no issues, so we weren’t complaining much in that aspect. Our room was tidy when we went in and the rest of the area looked to be cleanly, so other than some touch ups for amenities we have no complaints about our stay. I can understand how some may find issue in the hotel, but overall we enjoyed our stay and appreciate the staff for being as great as they were throughout the five days we stayed here.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Cyber issue so computers were down and check in process rough. Desk was helpful though.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Old stained hallway carpet. Door to room wouldn’t close on its own. Room was damp and musty. Bathroom had baseboard falling off and water damage over shower
Stayed 2 nights in Jul 2024

2/10 Terrible

Mary

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff at check in was delightful! Lobby was decent looking, welcoming. We got to our room…DISGUSTING!!! Stains all over the chair, ottoman and table. The coffee table is filthy. The circling in the bathroom is peeling & and cracked. There is mold in the can holders in the fridge. I cannot believe that Holiday Inn would put their name on this property! Completely disappointed, especially paying $220/night!
Stayed 1 night in Jul 2024

4/10 Poor

Sloane L

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Hector

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is dirty, room had a weird smell. Entire building needs to be renovated. It is in a great location, but I will never stay again in that hotel. They should close it and renovate
Stayed 3 nights in Jul 2024

10/10 Excellent

Carl

Business traveler
Liked: Amenities
Need to spend some $$ on new floor and walls elevator, carpets on each level… needs a refresh.
Stayed 1 night in Jun 2024

6/10 Okay

Tamara

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

4/10 Poor

Gregory

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024