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Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Exterior
Breakfast buffet
Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • North Carolina State Capitol
    ‪5 min walk‬
  • North Carolina Museum of History
    ‪6 min walk‬
  • Marbles Kids Museums
    ‪10 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds (High Floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • 246 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Front of property

Hyatt House Raleigh Downtown/Seaboard Station

Pool
Breakfast included
Pet friendly
Free WiFi
4.7 out of 5, Exceptional, (122)
The price is $328
per night
$371 total
includes taxes & fees
Feb 5 - Feb 6
Hyatt House Raleigh Downtown/Seaboard Station

About this property

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3-star hotel in Downtown Raleigh
A 24-hour fitness center, a 24-hour business center, and self parking are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel offers 203 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. This Raleigh hotel also offers a 24-hour fitness center, a vending machine, and a garden. Parking is available onsite for a surcharge.

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital, An Ihg
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Hotel
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Raleigh

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 261 out of 1003 reviews" "
Rating 8 - Good. 245 out of 1003 reviews" "
Rating 6 - Okay. 190 out of 1003 reviews" "
Rating 4 - Poor. 182 out of 1003 reviews" "
Rating 2 - Terrible. 125 out of 1003 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Ruben

Business traveler
-
Stayed 2 nights in Oct 2024

10/10 Excellent

Emilio

Stayed 1 night in Oct 2024

10/10 Excellent

Hayley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Dena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems to report!
I had seen very mixed reviews online so I wasn't sure what to expect but we had a great time here! The breakfast is a fairly limited serve-yourself selection but it's sufficient. They seem to have taken on the feedback from other reviews: there was no smell and the lobby/room seemed like they'd had a recent refresh. I also saw signs saying they're in the process of a carpet cleaning programme which I imagine improves things. Yes there is only one lift but it's really not a problem. I would say that for the price and location it can't be beaten! Maybe we got lucky but I can honestly say we had no issues, it's a very pleasant place to stay :)
Stayed 2 nights in Oct 2024

8/10 Good

Scott

it's fine, not the best, not the worst.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is in need of a refresh. Leak under toilet after every flush. Very humid in room.
Stayed 3 nights in Oct 2024

6/10 Okay

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was a fine hotel for a night or two. It has a good location in the city convenient to everything. The hotel room itself was clean and nothing special. The bed was good. The lobby had a strange smell and one of the elevators were out of order so it made for waiting for the elevator to take a while at checkout especially. But it was a good spot in the city when you’re not spending a bunch of time there or long periods.
Stayed 1 night in Oct 2024

4/10 Poor

Chris

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Great location, but would never stay here again. My room smelled like very strong cologne and not clean. Bathrooms are tiny and no fan! Lights are a weird yellow tint. The mattress had large indentations, Like sleeping in a hole. In dire need for updates, feels like stepping back 30 years. Don’t stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Alyssa

Stayed 1 night in Oct 2024

4/10 Poor

Cami

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We reserved a king room and was given a queen. When I asked the front desk person she argued with me even though I showed her the reservation. Was incredibly noisy outside so between the smaller bed and noise we did not sleep well at all. Housekeeping did an excellent job both days we were there and overall the hotel seemed clean but dated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Holly

Stayed 2 nights in Sep 2024

4/10 Poor

Caitlyn

Traveled with partner, Traveled with family
Lobby and hallways had a terrible smell. Luckily our room did not. An elevator was out leaving one working elevator for the whole hotel and we were not advised of this upon check in.
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Business traveler
Liked: Cleanliness
Disliked: Amenities
Not so friendly front desk staff, experienced 2 different staff on two occasions. One elevator out of service Used to have a nice restaurant with a view, for breakfast, now simple hand-held items and coffee, right next to the front desk. Overall unsatisfactory. I get the impression that the AC has taken the guests away and this place is just a shell of a 2 star now.
Stayed 1 night in Oct 2024

6/10 Okay

Justin

Liked: Staff & service
Hotel employees were great. Friendly and helpful. The hotel itself needs some major improvement. Smell of sewage in the lobby. Only one elevator working. (Which I’ve heard is a common occurrence) Lastly, none of the TVs worked. I was in town with 5 other coworkers and none of their TVs worked.
Stayed 2 nights in Oct 2024

6/10 Okay

Davidson

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Sileny

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Didn’t appreciate the mini fridge being inside the closet
Stayed 3 nights in Oct 2024

6/10 Okay

Chanta

Traveled with family
Liked: Staff & service
Disliked: Amenities
Property needs an update but can’t beat the location and walkability for the price.
Stayed 1 night in Sep 2024

4/10 Poor

Akihiko

Disliked: Cleanliness, staff & service, property conditions & facilities
Why do they charge the parking and safety? There are no fridge and microwave in the room.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly. Hotel was old and needs to be updated.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mayra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so bad we left. Was only in town for 1 night but was so bad we couldn’t suck it up.
Stayed 2 nights in Oct 2024

8/10 Good

Jan

Stayed 1 night in Oct 2024

4/10 Poor

Lindsay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024