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Holiday Inn Raleigh Downtown - Capital by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Raleigh Downtown - Capital by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Exterior
Breakfast buffet

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • Raleigh Convention Center
    ‪10 min walk‬
  • North Carolina Museum of Natural Sciences
    ‪16 min walk‬
  • North Carolina State University
    ‪3 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds (High Floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • 246 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Raleigh Downtown - Capital by IHG

3-star hotel in Downtown Raleigh
A 24-hour fitness center, a 24-hour business center, and self parking are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Holiday Inn Raleigh Downtown - Capital by IHG offers 203 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. This Raleigh hotel also offers a 24-hour fitness center, a vending machine, and a garden. Parking is available onsite for a surcharge.

Holiday Inn Raleigh Downtown - Capital by IHG has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital By Ihg Raleigh
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital an IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Hotel
Holiday Inn Raleigh Downtown - Capital by IHG Raleigh
Holiday Inn Raleigh Downtown - Capital by IHG Hotel Raleigh

Holiday Inn Raleigh Downtown - Capital by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 262 out of 1003 reviews
Rating 8 - Good. 235 out of 1003 reviews
Rating 6 - Okay. 189 out of 1003 reviews
Rating 4 - Poor. 184 out of 1003 reviews
Rating 2 - Terrible. 133 out of 1003 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monica, Salisbury

Stayed 1 night in Dec 2024

10/10 Excellent

Michele

Stayed 1 night in Dec 2024

10/10 Excellent

Leisa

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Runna

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Had a abandoned floor and is dirty never again
Stayed 3 nights in Dec 2024

8/10 Good

Felicia, Raeford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like the parking situation.
Stayed 1 night in Dec 2024

6/10 Okay

SARA, ROCK HILL

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
One of the two lobby elevators still doesn't work..seems that it's been out of order for almost two full years, if not longer. There's just an overall bad odor on most of the floors.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Llaura

Traveled with group
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

REBECCA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Yamini

Business traveler
Disliked: Amenities, property conditions & facilities
hallway and rooms were smelly. restroom door was hitting the commode and was not able to close. crampy and stuffy.
Stayed 1 night in Nov 2024

2/10 Terrible

Noe

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Shannon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good location, but the hotel is out dated. The bathroom door in our room was broken and the door to the room was hard to shut and open. The cable kept going in and out. Only one elevator was operational so you always had to wait a long time for one. There was no hot water in the shower, but the sink water was scalding hot. Front desk staff was not friendly at all. Definitely wouldnt stay here again or recommend to anyone
Stayed 2 nights in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel beds sleep great and was very clean but property needs to be updated badly it's very old
Stayed 3 nights in Nov 2024

8/10 Good

James

Business traveler, Traveled with family
Liked: Staff & service, room comfort
FY 2024 Family Trip
It was a last minute booking to relax after business engagement.
Stayed 1 night in Nov 2024

4/10 Poor

Shannon

Stayed 1 night in Nov 2024

8/10 Good

Hal

Liked: Cleanliness, staff & service, room comfort
The hotel is OK
The stay was fine. The hotel is older and outdated, but comfortable. The sink and bathtub back up a lot…. The staff was great! Helpful and courteous always.
Stayed 4 nights in Nov 2024

8/10 Good

Alex

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Addis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Justin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location, but this hotel is in dire need of some upgrades. Everything is stained and/or broken. I’ve stayed in nicer Motel 6 rooms.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Gym was manageable. Breakfast isn’t great, so don’t think it will fill you up. Bathroom quality was a bit aged but room itself was very spacious and heating/cooling worked well
Stayed 2 nights in Nov 2024

8/10 Good

Oumarou

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Place the place is OK if you are on a budget I highly recommend the building is kind of older and on the inside. I only stay for one night so it was fine.
Stayed 1 night in Aug 2024

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was clean but small. Big disappointment to have to pay separate for parking when already paid for the hotel room. $15 for 24 hr parking in the hotel parking deck. Otherwise a great stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms at great price
Stayed 5 nights in Nov 2024

4/10 Poor

Montae

Traveled with partner
Rooms was small and tight
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Stayed 1 night in Oct 2024