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Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Exterior
Breakfast buffet

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • North Carolina State Capitol
    5 min walk
  • North Carolina Museum of History
    6 min walk
  • Marbles Kids Museums
    10 min walk
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    21 min drive

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds (High Floor)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • 246 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

The Longleaf Hotel

Pet friendly
Parking included
Free WiFi
Air conditioning
4.8 out of 5, Exceptional, (900)
The price is $152
per night
$172 total
includes taxes & fees
Jan 6 - Jan 7
The Longleaf Hotel

About this property

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3-star hotel in Downtown Raleigh
A 24-hour fitness center, a 24-hour business center, and self parking are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. Housekeeping is available on request.
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel offers 203 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a 24-hour business center. This Raleigh hotel also offers a 24-hour fitness center, a vending machine, and a garden. Parking is available onsite for a surcharge.

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital, An Ihg
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Hotel
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Raleigh

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 259 out of 1003 reviews" "
Rating 8 - Good. 247 out of 1003 reviews" "
Rating 6 - Okay. 195 out of 1003 reviews" "
Rating 4 - Poor. 180 out of 1003 reviews" "
Rating 2 - Terrible. 122 out of 1003 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Consuelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to events
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice room. I was a little surprised that the TV did not have cable.
Stayed 1 night in Sep 2024

4/10 Poor

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
Stinky
Stayed 1 night in Sep 2024

2/10 Terrible

Bryce

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Tamika, Philadelphia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
hotel needs major repairs , smells out and the elevator ( only one worked ) horrible wait. The only good thing about this hotel was the amazing staff.
Stayed 2 nights in Sep 2024

6/10 Okay

Ralph

Liked: Cleanliness, staff & service
It needs to be updated, only 1 elevator working, cold breakfast.
Stayed 2 nights in Sep 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
False advertisement. Talked about rooftop bar and restaurant that has been closed. The whole hotel including the rooms smelled like mold. Very outdated. Only one elevator working. Would not stay again or recommend. Way too expensive for what it is.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Room smelled. Outside room door handle was falling off.
Stayed 1 night in Sep 2024

8/10 Good

douglas

Stayed 1 night in Sep 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Sep 2024

2/10 Terrible

Jim

Disliked: Staff & service, property conditions & facilities
This property is quite dirty and poorly maintained. When we arrived there was half a bagel lying at the entrance.A day later it was still there so I kicked it aside out of frustration. The room was clean when we arrived but grout stained in the bathroom and other scrapes and grungy marks all over. We stayed two nights and there was no service to the room the entire time. No change of bedding or towels or any tidying up of any kind. There was one half-empty shampoo container and one small soap bar. For $250 per night we expect a lot better. Last time we use Holiday Inn and last time we use Expedia since you do not appear to rate the hotels you offer. The only upside was the receptionist Joan who greeted us with a joyous smile and handled the registration with grace. The rest of the staff was surly and uncommunicative.
Stayed 2 nights in Sep 2024

8/10 Good

Brian

Stayed 1 night in Sep 2024

4/10 Poor

carl, Lumberton

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The lamp on one nightstand could not be plugged due to the short cord… the other lamp plug for cell charger would not work… the bathroom was WAY too small to turn around in… and the TV just went completely out during a rain…never using Holiday Inn Downtown Raleigh again.
Stayed 1 night in Sep 2024

4/10 Poor

Kiera

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom wasn't cleaned well. The bathroom was so small we could hardly turn around in it. No microwave in the rooms. Everthing was out dated in the room with the exception of the TV. However the only good thing was the comfort of the beds. Overall i was disappointed for the price of this room
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xyz
Stayed 2 nights in Aug 2024

2/10 Terrible

Jay

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Therecwad really nothing redeeming about this outdated property.
Stayed 1 night in Jul 2024

10/10 Excellent

Cameron

Stayed 3 nights in Aug 2024

6/10 Okay

David

Liked: Staff & service
Property was dated. It was clean but needs updating.
Stayed 2 nights in Aug 2024

6/10 Okay

Nicholas

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Although my overall experience was positive I was disappointed in the quality of the hotel in relation to its price per night. Our room clearly was not cleaned prior to our stay and even if it was there was plenty of dirt and other debris scattered throughout the room. The towels were dirty and they only provided 2 bath towels for a 4 person room. Understand that this facility seems old and aged but it’ll get the job done.
Stayed 1 night in Aug 2024

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tayllor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Reese

Stayed 1 night in Aug 2024