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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Seasonal outdoor pool, pool umbrellas, sun loungers
Reception
Reception
Front of property - evening/night

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
$129
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, North Carolina State University
    ‪4 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 400 sq ft
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds

7.4 out of 10
Good
(32 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

8.4 out of 10
Very good
(42 reviews)
  • 400 sq ft
  • Sleeps 5
  • 1 King Bed

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About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel in Crabtree Valley
This hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Raleigh - Crabtree Valley features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 3 mi is available for guests. This business-friendly hotel also offers barbecue grills, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 431 out of 1007 reviews
Rating 8 - Good. 211 out of 1007 reviews
Rating 6 - Okay. 172 out of 1007 reviews
Rating 4 - Poor. 92 out of 1007 reviews
Rating 2 - Terrible. 101 out of 1007 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Kashiya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly service, easily accessible.
Stayed 2 nights in Oct 2025

4/10 Poor

Stephen

Stayed 4 nights in Sep 2025

8/10 Good

Shana

Hotel was not so clean
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 1 night in Sep 2025

2/10 Terrible

Faris

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs! Not recommended

I stayed at this hotel for 5 nights and after I requested multiple house keeping service to my room and repairs to toilet , they never came. They would come and just make the bed, never give me clean sheets and pillowcases after I’ve requested it multiple times. The front service is awful at answering any questions and I would never stay here again. Avoid if possible.
Stayed 5 nights in Sep 2025

10/10 Excellent

Joseph

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
I found the carpets to be worn, old, and actually dirty. It was actually debris on the carpet’s not only in the rooms, but the hallway is as well.
Stayed 1 night in Sep 2025

6/10 Okay

Precious

Traveled with partner
Check in was easy
Stayed 3 nights in Sep 2025

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place is totally run down. Arrived the power was out. Dogs barking on our floor. Found dirty clothes and towel after room was cleaned. Pool not covered and pool area unkept with leaves and debris. A huge fallen tree sitting across the dumpster. Just really poorly maintained property for Hilton standards.
Stayed 3 nights in Sep 2025

2/10 Terrible

james

Disliked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
My room nnext to the elevator was buzzzz, buzzzz, every time someone used the elevator.
Stayed 3 nights in Sep 2025

4/10 Poor

Charles

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I am a Hilton Honors Member and try to use Hilton on all my business and personnel trips. The rooms are dated, carpets and furnishings were stained. The first set of room keys did not work for either room (had 2), had to get new keys and to open the door had to turn handle up, not down as normal. Attendant said they have issues all the time. (well then why are they not fixed?) When the AC unit kicked on it made a terribly loud banding noise every time, enough to make you wake up from sleep. The second day, went to the desk to get clean towels and was told until we brought the dirty towels back to the desk we could not get clean towels. Attendant refused to give my wife an extra towel only 2 allowed per room. I have NEVER been refused a towel in any other motel. Due to the AC unit cycling on and banging I got very little sleep, Very disappointed with the property and I will not go back there again.
Stayed 2 nights in Sep 2025

8/10 Good

Robert W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kitchen had 1 pot and 1 pan sized to cook a single egg cooking or storage bowls and only tiny dessert plates. Could improve cookware.
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good stay, very friendly and helpful staff. Building could use some attention, old and weathered outside and inside.
Stayed 1 night in Sep 2025

8/10 Good

Jaymarlon

Stayed 1 night in Sep 2025

6/10 Okay

Clara

Traveled with group
Floors stains carpets needed cleaning room walls stains lack of towels no room cleaning at all
Stayed 4 nights in Sep 2025

8/10 Good

Phillys

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful patio

There were a few things in the room that needed to be repaired like the shower curtain rod was loose causing the water to leak past curtain on floor, light was out in fridge, and cable went out for about 9 hours on the last day of our 3 night stay, but Candice at the front desk made us feel welcome and completely comfortable. She was amazing
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Angela

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was very run down The walls were busted up and fixed poorly Sticky gum all over the carpet Cobwebs in every corner
Stayed 3 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Quiet
Stayed 1 night in Sep 2025

6/10 Okay

Lisa

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My ice maker didn’t work and kitchen sink wouldn’t drain, the garbage disposal was not working. It was hot in my room no matter how low I turned the ac down.
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities

STINKY WEDDING

Wallpaper and floor trim hanging off the walls, one elevator didnt work, and we had NO TOWELS from Saturday to Sunday. We were at a wedding, my daughter's wedding, and had to attend the reception WITHOUT showers! they would not give us pool towels or towels from other rooms. I've requested a refund for 1 day from each of the 3 rooms i rented for the weekend.
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Stinky Wedding Party!!

The room was fine, it was clean, the hallway looked under construction with wallpaper hanging off and floor trim pulled up, but it wasn't an issue. There was only 1 elevator working. The biggest issue was NO TOWELS on the final 2 days. They wouldn't make exceptions to policy and give us pool towels, they wouldn't give us towels from unoccupied rooms. Their concern was for people using the pools and new people renting rooms the next day. Well...WHAT ABOUT US?? We were there for a WEDDING and couldn't take showers!! Ridiculous!
Stayed 3 nights in Sep 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was wonderful, the bed was super soft and the room was very up to standards of myself and my wife. The staff were wonderful and very nice especially rhe front desk and lady who was working in the kitchen area.
Stayed 1 night in Sep 2025