Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Front of property - evening/night

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    10 min walk
  • UNC REX Hospital
    5 min drive
  • North Hills Shopping Center
    5 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    15 min drive

Room options

Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 398 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • 400 sq ft
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel in Crabtree Valley
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Raleigh - Crabtree Valley features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A complimentary area shuttle within 3 mi is available for guests. This business-friendly hotel also offers barbecue grills, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

Homewood Suites by Hilton Raleigh - Crabtree Valley is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 507 out of 1000 reviews" "
Rating 8 - Good. 248 out of 1000 reviews" "
Rating 6 - Okay. 130 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Stayed 2 nights in Oct 2024

10/10 Excellent

Jo Allyson

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is next to the mall and walking teails.
Stayed 2 nights in Oct 2024

8/10 Good

Brinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Curtis

Liked: Cleanliness, property conditions & facilities, room comfort
Pre-Rex Hospital surgery
The lady at the check-in desk was very pleasant and helpful. There was some confusion about our reservation, and she was able to straighten it out, well.
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Milton

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facility had sewage issues on one side of the building. Our side 😁 could have warned us about the problem but ya didn't.
Stayed 1 night in Sep 2024

8/10 Good

Anna

Stayed 2 nights in Sep 2024

2/10 Terrible

Whitney

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Bobbi

Traveled with family
Disliked: Cleanliness, property conditions & facilities
At check in our room was found ajar. When I contacted the front desk I was told maintenance had been in the room and hadn't locked the door but it should be OK. The kitchen floor looked water damaged. There were no kitchen towels. The following morning in the hall outside of our bathroom the floor was a puddle and the paper over the wall had fallen into the floor. The breakfast frequently ran out of plates. Fruit was very overripe to the point of rotten. Definitely will not return.
Stayed 2 nights in Sep 2024

6/10 Okay

Caroline

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room reeked of cat litter/pee. The beds and pillows were not the comfiest.
Stayed 2 nights in Sep 2024

6/10 Okay

Rayna

Traveled with family
Liked: Cleanliness
Hotel was ina great location but during check in no one was up front and we had to wait several minutes. Elevator was dirty and didn’t appear to be a working order kept closing door and then opening. The room was large but did t have a hair dryer. When I called the front desk they said they asked the house keeper for an additional one and there was none to be found. I had to air dry my hair and I was very disappointed. We went down to breakfast at 9:30 and there was no more plates and we could not locate an employee to get some so we left without breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Tory

Traveled with partner
Liked: Staff & service
We really liked the suite with the full kitchen! Staff was very pleasant also.
Stayed 2 nights in Sep 2024

6/10 Okay

LAURA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What limited staff they had were super friendly. The hotel itself I have to say is just tired. Wallpaper peeling off, bathroom just worn out, stains on the furniture. And I was hoping to use the po which was empty and full of leaves. I e been in worse hotels but would not stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Anne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Roberta

Stayed 1 night in Sep 2024

10/10 Excellent

Yak

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
This hotel have a great location but really needs be renovated, the rooms are old, elevator bad , and poor breakfast
Stayed 3 nights in Sep 2024

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service
The hotel was nice and clean. Main areas, carpets could be updated but were ok. Complementary breakfast was nice. I would stay there again if I revisited Raleigh.
Stayed 2 nights in Sep 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great choice for a quiet hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Juliann

Traveled with partner
The hotel was nice enough and the value of the room. However, the room had a mildew smell that didn't go away. There was also a dead roach on the windowsill that we noticed the morning we were checking out. The AC also didn't cool down the room much. Understandably, we weren't able to get a new room so we checked out a day early.
Stayed 3 nights in Sep 2024

2/10 Terrible

Zaira

Stayed 2 nights in May 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room we got smelled like cat urine. Staff very quickly and professionally got us another room. It was a much cleaner smelling room however bathroom light was out. Requested to be replaced and that too, staff very pleased to correct.
Stayed 1 night in Sep 2024

2/10 Terrible

KATHLEEN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, roaches, every cabinet and drawer, pull out open and scattered in the room
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness, property conditions & facilities
Very dirty outdated property, room smelled strongly of smoke making it difficult to sleep or breath. AC was loud and in effective.
Stayed 1 night in Sep 2024