Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV
Reception
Front of property - evening/night
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pool
  • Kitchen
$143
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪12 min walk‬
  • Place, North Carolina State University
    ‪5 min drive‬
  • Place, Lenovo Center
    ‪6 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 400 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(19 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds

7.6 out of 10
Good
(30 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • 400 sq ft
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel in Northwest Raleigh
This hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Raleigh - Crabtree Valley features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 3 mi is available for guests. This business-friendly hotel also offers barbecue grills, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Reviews

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

7.8

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 458 out of 1020 reviews
Rating 8 - Good. 222 out of 1020 reviews
Rating 6 - Okay. 165 out of 1020 reviews
Rating 4 - Poor. 89 out of 1020 reviews
Rating 2 - Terrible. 86 out of 1020 reviews

Reviews

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The room was clean and comfortable. Breakfast was fair.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pavlo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel nestled right in the forest – very peaceful and scenic. The rooms are comfortable and spacious, with a studio-style kitchen and a separate sofa. Everything you need is provided – dishes, a stove, and fresh, clean linens. The location is great too – close to downtown, and the town itself is charming and full of character. There’s also a large pool in the backyard, set in a very photogenic spot surrounded by nature. While it wasn’t perfectly clean, our kids swam and had a great time. In the evening, it was just lovely to relax and watch the fireflies – a peaceful and memorable experience. Breakfast in the morning was wonderful and included in the stay. A special thanks to the cook – she puts real care into her work, goes above and beyond for each guest, and truly made our day.
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
In need of much needed maintenance, painting, chipped furniture, soiled carpet throughout. The staff was lovely. They were friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Traveled with family
Liked: Amenities
Maintenance seems to be lax multiple guest in our party had rooms with water damage or standing water, musty smells associated with water damage. Elevators were having issues. Some of the electrical outlets and phones didn’t work in our room but overall seemed nice.
Stayed 2 nights in Jun 2025

6/10 Okay

Allen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in need of renovation & updating. The lobby is very nice but the rooms were sub-par. The elevator had been out of operation for more than a week. The elevator that did work, did not close properly. I am unable to recommend this hotel to friends & family, especially being a Hilton Honors member
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was nice and comfy, there was a strong smell of cigarette smoke despite being non smoking.
Stayed 1 night in Jun 2025

4/10 Poor

Jolandjro

Disliked: Cleanliness
Very dirty
Stayed 2 nights in Jun 2025

4/10 Poor

Judy

Disliked: Cleanliness, property conditions & facilities, room comfort

There are better places in the same area.

We have stayed in multiple Homewood's because they have been consistent; except for this one. The entire hotel beeds to be updated and repaired. Breakfast hours were 6:30-9:30 but there was little to nothing left by 8:30 with nothing being replaced even though there was still an hour left. The room had a light with a switch we couldn't find so we had to unscrew the bulbs, the kitchen area had the basics for plates and utensils, but not enough if you needed to prepare even a small meal in your room. The location was convenient but otherwise, disappointing from a name we trusted.
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New business traveler.

My stay was excellent. Staff was nice and all expectations were met!
Stayed 1 night in Jun 2025

6/10 Okay

Natalie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
great bones.. lots of potential but needs an update /refresh.

2/10 Terrible

Jane

Stayed 3 nights in Jun 2025

4/10 Poor

Laura

Traveled with family
Check in was supposed to be at 3:00 but we couldn't check in until 5. Room wasn't cleaned well. Dirty bar of soap in the shower. Breakfast was not good. The orange just was watered down, no cream cheese for bagles, biscuits were hard. Door to room was loose. Didn't feel safe.
Stayed 1 night in Jun 2025

8/10 Good

Marin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Priscilla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was wonderful spacious and clean
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Steven

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Place is a dump. Old and dirty. Pool disgusting. Poor air conditioning. Stale smell. Would never stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, friendly staff. Good location.
Stayed 2 nights in Jun 2025

8/10 Good

Elba

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is well maintained, clean, and safe. Beds and linens are very comfortable. Included continental breakfast was very nice. It is located within walking distance of the mall and restaurants. Not a five star review because of the front desk staff customer service. We arrived close to midnight and staff member walked out from behind a door with a pleasant look on their face, literally until the moment we made eye contact. From then on they were dry, short, and appeared annoyed. Not sure what provoked the change.
Stayed 1 night in Jun 2025

2/10 Terrible

Tim

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were so friendly but that is the only nice thing I have to say. The room was disgusting. The first thing we walked into the room a piece of wall trim fell off the wall and scratched me all down the back of my arm, the carpet was dirty, the shower had mold and mildew in it and the exhaust fan was falling out of the ceiling. Then when we were walking out the side door two rats ran in front of us. We rented this hotel to be able to enjoy the pool and it was completely empty. We were so very disappointed.
Very dirty
Mold in the shower
Hairdryer was covered in something sticky
Fan was falling out of the ceiling
Stayed 4 nights in May 2025

10/10 Excellent

Marquisha

Great
Stayed 1 night in Jun 2025

10/10 Excellent

Sedrick

Stayed 1 night in Jun 2025

6/10 Okay

Kristan

Traveled with family
Liked: Cleanliness, staff & service
The room was adequate. I thought since it was a Hilton, it would have a higher standard. Everything was clean, the staff was friendly and it was quiet. However, the air conditioning did not work well and it was not air conditioned in the hallways. Made for a musty smell. We had to rearrange the room to get the sofa bed out, which made it a challenge to get around the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hayli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff! Will stay again
Stayed 4 nights in Jun 2025

2/10 Terrible

Tina

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I didn’t like the roach I saw when I went down for breakfast. Told the lady Angela from the kitchen and she killed it. The next morning my husband killed a huge roach that came out from under the bed.
Stayed 2 nights in Jun 2025

6/10 Okay

Alisa

Liked: Cleanliness
Disliked: Property conditions & facilities
Everything was nice just not at the standard A Hilton brand should be.
Stayed 2 nights in Jun 2025