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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Reception
Front of property - evening/night
Reception
Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Carolina State University
    ‪5 min drive‬
  • Lenovo Center
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

8.4 out of 10
Very good
(36 reviews)
  • 400 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony

7.2 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV

Studio Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds

7.8 out of 10
Good
(23 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 400 sq ft
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 5
  • 1 King Bed

Similar properties

Reception

DoubleTree by Hilton Raleigh Crabtree Valley

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1003)
$135 nightly
The price is $135 total
includes taxes & fees
DoubleTree by Hilton Raleigh Crabtree Valley

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel in Northwest Raleigh
This hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Raleigh - Crabtree Valley features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 3 mi is available for guests. This business-friendly hotel also offers barbecue grills, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 466 out of 1005 reviews
Rating 8 - Good. 227 out of 1005 reviews
Rating 6 - Okay. 152 out of 1005 reviews
Rating 4 - Poor. 78 out of 1005 reviews
Rating 2 - Terrible. 82 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Kelly

Traveled with family
Disliked: Amenities, property conditions & facilities
The lobby and seating area as you walk into the property are quite nice. The room/suite definitely needs updating. Sink and shower plunger “tops” were missing. Cracked tiles on floor. Windows in the room could be opened which was a plus, but they clearly had not been maintained as the window surround was filthy and had so much dirt the windows couldn’t be opened. I managed to open one of the six windows, but only slightly as the window was not fully secure in its track. The suite smelled musty as well. Disappointed with the quality of this hotel, especially for a Hilton property.
Stayed 2 nights in Apr 2025

4/10 Poor

Susan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool that is in the pictures was empty, which was quite a disappointment as we specifically chose the hotel because they had an outdoor pool. There was only one elevator working. The furniture was torn and stained. The lampshades had dried up splattered nastiness on them. Carpets were stained. The shower handle had to be forcefully shoved in order to get hot water. While most of the staff was pleasant enough, there was one woman who when I asked her where the laundry facility was, wouldn’t look up and pointed down the hall. When I found the laundry room, I found out I had to go all the way back and buy detergent from her. Why did she not tell me that to begin with? Still refused to look at me or speak, other than asking for my room number. It was 6 am, not like she was helping someone else. Would not recommend. Has such potential!
Stayed 3 nights in Apr 2025

6/10 Okay

Veronica

Liked: Staff & service
Disliked: Cleanliness
stains on the sheets and mold in the bathroom
Stayed 2 nights in Apr 2025

2/10 Terrible

heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Mattresses are terrible, hotel is dirty, tub and toilet clogged, elevator broke, terrible smell
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Iris

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
This is near Crabtree Valley Mall and the interstate. Hotel needs lots of renovations used to be stunning. Hotel staff is ok but shout out to the dining facilities mgr who went out of her way to make my staff good. There are other hotel choices near and they are not as in need of renovation. Stay ok; kitchen in each unit was nice
Stayed 1 night in Apr 2025

4/10 Poor

Carla

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great and courteous staff. Facilities are old and carpets are old and badly stained.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole, Austin

Stayed 5 nights in Feb 2025

2/10 Terrible

Christine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Conditions were horrible. Mold water leak stains. Filthy rugs. The bedding was ripped elevators iffy and breakfast on Sat and Sun was not edible it was the worst Hilton experience and I love Hilton and try to choose when I travel
Stayed 3 nights in Apr 2025

8/10 Good

Brandi

Traveled with family
Liked: Staff & service

Unattended children playing in hotel

There were unattended children at the hotel about 1:30am kids knocked on our door as hard as they could started laughing and took off running as fast as they could we were on the 7th floor not sure what floor they were on our floor did not have cameras I messaged the staff to let them know what happened but this has never happened to me before and we travel a lot. I really was enjoying the stay until this happened my husband paid for us to have a nice relaxing weekend away from home.
Stayed 2 nights in Apr 2025

6/10 Okay

Manuel

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not staying here again

When we arrived at the hotel they had no hard water. It took them about a day and I half to fix it. Both main elevators were out of service and we had to use an elevator in the complete opposite side of the hotel to go up and down. The carpet on the common areas look like it's from 1950 and it hasn't been replaced ever since full of stains and grime. They do not have available towels at the desk and they have to go and get them for me. The sink barely drained. When we got to the hotel they had no record of my reservation and it took them about 10 minutes to find the reservation (or make a new one, not sure) and they ended up putting us on a handicap room because they had no other rooms available.
Stayed 4 nights in Apr 2025

8/10 Good

Sean

Stayed 4 nights in Apr 2025

6/10 Okay

Margaret

Stayed 2 nights in Mar 2025

2/10 Terrible

Janaj

Disliked: Cleanliness, property conditions & facilities
The pictures of the property are not an accurate depiction
Stayed 2 nights in Apr 2025

6/10 Okay

William

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Elevators were broken. Hallway carpets were stained. Breakfast buffet was luke warm. Room was quiet. Staff brought blanket to room. Fridge made great ice. Phone charger by bed was broken. Screen on window was broken. Smelled like mold throughout.
Stayed 2 nights in Apr 2025

4/10 Poor

Sheniqua

Traveled with partner
Liked: Staff & service
I think that this will be a nice hotel once they are done with renovations. The hot water heater was broke and onlybone elevator was working in a sold out hotel. The safe were super nice and friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jacquin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in close proximity to the mall and restaurants
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Traveled with family
Liked: Amenities
Was great
Stayed 1 night in Apr 2025

8/10 Good

Vincent, WARRENVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness
Location
Stayed 1 night in Apr 2025

6/10 Okay

LaTana

Traveled with group
Liked: Room comfort
Disliked: Cleanliness

Eh

Place wasn’t bad .. had a three night stay and the hot water didn’t work for two of those nights . Probably won’t stay again in the future, especially for the price I paid.
Stayed 3 nights in Apr 2025

6/10 Okay

Sonja, Durham

No hot water in tomorrow entire floor from late Sunday evening could not take a bath/shower. Had to wait until I got home☹️
Stayed 3 nights in Apr 2025

10/10 Excellent

Arthur, Baton Rouge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, nice Hotel associates and the mall is literally up the street with a nice mexican resturant right on the side of the hotel. Highly recommended.
Stayed 4 nights in Apr 2025

8/10 Good

jennie

Traveled with family
Liked: Cleanliness, staff & service, amenities
The bathtub was slippery and there was no hot water to shower
Stayed 1 night in Apr 2025