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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Front of property - evening/night
Reception
Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Carolina State University
    ‪5 min drive‬
  • Lenovo Center
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 400 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony

7.2 out of 10
Good
(7 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV

Studio Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds

8.2 out of 10
Very good
(20 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 400 sq ft
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 5
  • 1 King Bed

Similar properties

Lobby

Embassy Suites by Hilton Raleigh Crabtree

  • Pool
  • Breakfast included
  • Pet friendly
  • Restaurant
4.3 out of 5, Excellent, (1002)
$192 nightly
The price is $192 total
includes taxes & fees
Embassy Suites by Hilton Raleigh Crabtree

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel in Northwest Raleigh
This hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Raleigh - Crabtree Valley features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 3 mi is available for guests. This business-friendly hotel also offers barbecue grills, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 480 out of 1013 reviews
Rating 8 - Good. 224 out of 1013 reviews
Rating 6 - Okay. 154 out of 1013 reviews
Rating 4 - Poor. 79 out of 1013 reviews
Rating 2 - Terrible. 76 out of 1013 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secure parking.
Stayed 1 night in Mar 2025

6/10 Okay

Charity

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

tracy

Liked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Laura

Traveled with family
Liked: Staff & service
The hotel is dated, could be cleaner, one of the elevators was out, and they washed the breakfast dishes next to the dining area by hand in a tub. The staff was friendly and it smelled clean as we entered.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

We stayed a single night but would stay again if in the area. The hotel was very conveniently located to food and shopping. The check in was smooth, the breakfast was good and the room was comfortable. The hotel could use some TLC.
Stayed 1 night in Mar 2025

10/10 Excellent

Natasha

Stayed 2 nights in Mar 2025

6/10 Okay

Barbara

Traveled with partner
Disliked: Amenities, property conditions & facilities
My husband and I stayed here for two nights for the NCAA tourney. This hotel was conveniently located to the Lenova center and also to several restaurants as a shopping mall was across the street. That was very appealing to us as a matter of convenience. We stayed at several home wood suites by Hilton but I must honestly say this one is truly low budget. It is definitely showing signs of wear throughout. In the lobby, din area and rooms. The breakfast was ok . Not a great selection but you could find something . There was one staff and she had to be summoned several times by myself and others as things had run out and not replenished. Coffee, bowels , silverware. Upon check in we entered our room via a side entrance which was filthy . There were leaves and debris on the inside floor and something on the glass of the door that was unidentifiable and p disgusting. The floor was cleaned the next day but the glass on the door remained smeared through check out day. The outside grounds are worn down and muddy . As far as our room was concerned. It was clean enough however there was mold on the grout in several places around the tub. The staff I personally encountered were p low key as they never looked up and made eye contact or acknowledged me . So much for hospitality staff. A side note . Maid service is offered every other day not daily . This isn’t a big deal for me personally. And room supplies are slim pickings.
Stayed 2 nights in Mar 2025

6/10 Okay

Beth

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property appeared to have been quite nice in its day. Now it needs some attention and some money invested back into it. Some aspects seemed a bit rundown.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Keith Terrell

Stayed 1 night in Feb 2025

8/10 Good

Herbert

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Sharon

Stayed 7 nights in Mar 2025

4/10 Poor

Angela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It stunk like mildew and dogs the elevator was raggedy for almost 200 a night I was extremely disappointed the location of the hotel was the only thing worth while I will never be staying here again
Stayed 1 night in Mar 2025

10/10 Excellent

Ellena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I loved the stay. I’m new to Raleigh so I didn’t know the hotel was tucked away. I LOVED the bed! OMG it was so comfortable. The bathroom was a little small, but it was a cute little suite with a balcony. I would’ve liked a Tv Guide to actually look at for the channels and my only other complaint was the elevators being down and having to walk sooooo far to the other ones. I feel like that should be a notice for guests after they book so they can be prepared. Other than that the staff was friendly, the area was quiet, and the room was very clean. I’d choose to stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Savannah

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Just average

The staff was very friendly, and helpful. However, the beds were NOT comfortable at all, also, it's an older hotel so it took a good 15 minutes to get hot water up to the 5th floor for a shower. The Free breakfast was just ok, as there were not many options. Pool was closed which was disappointing for my son.
Stayed 1 night in Mar 2025

10/10 Excellent

A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Raymond, Temple Terrace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 3 nights in Mar 2025

4/10 Poor

Nicholle

Business traveler
Disliked: Cleanliness, staff & service
It was difficult to control the temperature and the cleaning people left the windows open after they left. bugs got into the room.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Very nice rooms. Two of the three Elevators being out of service made accessing higher floor rooms a challenge.
Stayed 2 nights in Mar 2025

6/10 Okay

Tyler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at this property multiple times and each time it seems to keep getting more downtrodden. It’s in desperate need of a remodel. I enjoy it because it’s spacious and nice to be “home away from home” but the interior conditions are run down. The wallpaper looks like there was a flood in the room. The shower was covered in rust stains. The bedroom curtains had weird stains all over them and some how I kept finding super long black hairs in the bed and on the sofa. It’s not bad but for the amount they charge for a room you can get something nicer across the street. The elevators also hardly ever work and if they do they’re very slow. The staff is always friendly and accommodating it’s just the property itself needs a new facelift.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janoris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel ,clean spacious rooms, breakfast and managers dinner.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacquin

Liked: Staff & service
Property was located in a very convenient location to the mall and other shopping. Unfortunately one of the elevators was out of order
Stayed 2 nights in Mar 2025

10/10 Excellent

Antwoinesha

Liked: Cleanliness
The best hotel ever
Stayed 1 night in Mar 2025