Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Front of property - evening/night
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    10 min walk
  • UNC REX Hospital
    5 min drive
  • North Hills Shopping Center
    5 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    15 min drive

Room options

Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 398 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • 400 sq ft
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel in Crabtree Valley
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Raleigh - Crabtree Valley features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. A complimentary area shuttle within 3 mi is available for guests. This business-friendly hotel also offers barbecue grills, multilingual staff, and a fireplace in the lobby. Onsite self parking is complimentary.

Homewood Suites by Hilton Raleigh - Crabtree Valley is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 598 out of 1133 reviews" "
Rating 8 - Good. 284 out of 1133 reviews" "
Rating 6 - Okay. 136 out of 1133 reviews" "
Rating 4 - Poor. 59 out of 1133 reviews" "
Rating 2 - Terrible. 56 out of 1133 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Bruc

Stayed 3 nights in Jul 2024

10/10 Excellent

Lo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
N/a
Stayed 2 nights in Aug 2024

8/10 Good

JACQUELINE A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw one big cockroach in the bathroom that freaked me out
Stayed 2 nights in Aug 2024

10/10 Excellent

ROBERT, nassau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing
Stayed 2 nights in Aug 2024

6/10 Okay

Carol

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When we checked in the desk didn't share any info about breakfast, pool exercise room, the area... nothing. Breakfast had bagels but no cream cheese, 1 flavor style of yogurt and cold "hot" food. Coffee in the room and downstairs was awful. Bananas were black. Housekeeping staff was surly in the elevators and around the hotel. I wasn't even asking for anything when i got the glares. I never would have thought to get that experience from a Hilton operated hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Dionysius, Brooklyn

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
A few bugs (huge wasp nest on balcony) and some small bugs running around the room but all in all really nice place.
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Kristen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
First time visiting North Carolina and I absolutely loved it, the hotel staff was all friendly and very nice the hotel was perfect for our family trip the kitchenette, balcony and it was super quiet. I would 100% stay here again soon.
Stayed 3 nights in Aug 2024

2/10 Terrible

Karin

Disliked: Staff & service, property conditions & facilities
Some of the staff were friendly and helpful. Food staff was great, food was typical of a free breakfast. I did let staff know that there were cockroaches in both rooms I stayed in. The first room had them and also a pretty consistent water leak from the ceiling. They moved me after midnight. The guy was very helpful and told me he would let the manager know to compensate me. The room they moved me to must have been the dog floor because very early in the morning they started barking. When I checked out the girl was really rude and uninterested in speaking with me. Not sure why she seemed irritated with me when we never met and I didn’t complain to her at all.
Stayed 5 nights in Jul 2024

6/10 Okay

Rashawn

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice place. Only issues was one elevator the whole stay and the pool was dirty couldn’t enjoy it.
Stayed 2 nights in Aug 2024

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had 1 complaint. They said that room service is every orher day for length of your stay. Housekeeping did not clean our room and we had to go to the front desk to resolve the problem. We got our room cleaned on the third day of our stay
Stayed 4 nights in Aug 2024

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t again
This hotel is old and it shows, I ended up having to check out early cause it was just gross. I found 2 roaches in the bathroom, the toilet ran all night so couldn’t sleep, the next night they had a party and the music was loud so got another night without sleep. The lobby is nice but the rooms definitely show their age!
Stayed 3 nights in Aug 2024

8/10 Good

Kazeem

Traveled with family
Liked: Staff & service
Bathroom may need to be updated
Stayed 1 night in Aug 2024

4/10 Poor

Karen

Stayed 4 nights in Aug 2024

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Had everything I needed.
Stayed 1 night in Aug 2024

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself and our room was very clean and well kept. The outdoor pool area was very dirty though. The pool is surrounded by trees and so a lot of debris had settled on the bottom of the pool and there was garbage and used towels all over the area. The location was excellent and check in was very easy. Breakfast selection was decent as well.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our room was filthy and price definitely not worth the stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Scottie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa

Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024

8/10 Good

Leede

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the area it was located (would’ve appreciated a balcony facing something other than the parking lot) in and the convenience to where I had yet to travel.
Stayed 3 nights in Aug 2024

2/10 Terrible

Pete

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This doesn't work for me...the cockroaches I mean
Walked in to check in at the desk and there was definitely an "older" hotel odor. The receptionist was not at the desk and the lobby was dark and empty. We waited a couple of minutes and he came out of the back. We got our room keys and went to the room. Our reservation was non-refundable for $187. When we got to our room and opened the door, the odor got worse. In my ten years of experience as a REALTOR, that odor is mildew and mold activity. For $187, we are still in. The room was dark and felt very institutional, like a hospital room. As I left the living room area and went in the bedroom there were only the two nightstand lamps to light the whole bedroom. As I was checking out the bathroom, my 11 yo daughter called and said there was a bug on the wall. I grabbed some toilet paper and came to see a German cockroach crawling on the wall. Not a Palmetto bug. A Cockroach. As I chased it down the wall behind the dresser, I saw many other bug carcasses on the floor. I told the kids, gather your stuff. We went to the front desk, gave the tissue to the front desk clerk, who again was in the back, and let him know we can't stay here and why. I wish I had taken pictures. We went to the Garden Inn close by and had a phenomenal experience for $220/night.
Stayed 1 night in Aug 2024

6/10 Okay

David

Traveled with family
Liked: Staff & service
I like the location, the kitchen and all the channels available.
Stayed 2 nights in Aug 2024

6/10 Okay

Edgardo

Traveled with family
Room was very clean, just very dated.
Stayed 1 night in Aug 2024