Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Front of property - evening/night
Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV
Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Carolina State University
    ‪5 min drive‬
  • Lenovo Center
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 398 sq ft
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • 400 sq ft
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel in Northwest Raleigh
This hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Raleigh - Crabtree Valley features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 3 mi is available for guests. This business-friendly hotel also offers barbecue grills, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in May
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 483 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 150 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 4 nights in Feb 2025

6/10 Okay

Christina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Came up for the weekend, needed somewhere close to the mall and the Hockey stadium. This for the bill. Pros: the lobby was great, staff friendly, parking free and easy came with hot free breakfast, it was okay but free is free. The cons: this property had such great reviews online and we had stayed at the Marriott down the road last time, I thought we try this place due to price and room size. First thing was the main elevators were not working, they had a service elevator in the back but it seemed like it was on its last leg too. Then the hall to the room the carpet was a used and stained. Then the room, first glance looked great but then the little things come out, the attention to detail was awful. Our bathroom had one towel for two ppl, no conditioner, the lamp shades, coffee table, floor boards, carpet, and couch all had stains and the floor boards almost had what looked like water damage. The beds were made up with under blankets thrown on top of it. For the money, I would have been happier paying an extra $50 to stay at the Marriott. All this said, the staff was so friendly but that does not make up for a falling apart, dated building.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service
I am in a wheelchair and at the last minute they told me my reservation for a wheelchair room was canceled due to maintenance. Also only one elevator was working out of three and I was told that they have been out for months. For all the trouble I have received I have not had one apology.⁸
Stayed 1 night in Feb 2025

10/10 Excellent

michael, Elizabeth city

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect for our stay with the exception of the free breakfast. We needed to leave at 6:30 am so we couldnt get any food. Maybe you could open the breakfast at 6am.
Stayed 1 night in Feb 2025

2/10 Terrible

Jack, steamboat springs

Disliked: Cleanliness, property conditions & facilities
Room smelled like a grease pit. Shower was uncleaned and the shower curtain was broken. Elevator broken, and the hallways were dirty
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

MELISSA

Stayed 1 night in Feb 2025

4/10 Poor

Private

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Stayed 1 night in Feb 2025

6/10 Okay

Pamella

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beds weren’t queen, they weren’t connected, very uncomfortable, they kept moving, the sheets had holes in them and they were dingy
Stayed 4 nights in Feb 2025

10/10 Excellent

pydiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff with a smile,cleansing around the property and the rooms itself and also breakfast area
Stayed 3 nights in Feb 2025

2/10 Terrible

Dametria

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Chipiri

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Used wash cloth hanging in the shower.
Stayed 1 night in Feb 2025

8/10 Good

Micheline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

sha

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great - my new fave spot.

The room was spotless, the mattress was just the right firmness. And every interaction with the desk staff was super pleasant and helpful. Also, the hot breakfast bar offered three different options the three different days I stayed there - which makes a difference over the course of a longer trip! Another thing that sets this hotel apart - the roaring fire and the fact that when I looked out my window, I saw nothing but trees - right in the middle of downtown Raleigh. So peaceful!
Stayed 3 nights in Feb 2025

10/10 Excellent

Rudolph

Stayed 5 nights in Nov 2024

6/10 Okay

Tracey

Disliked: Staff & service, room comfort
Not so good
Stayed 2 nights in Feb 2025

10/10 Excellent

Theresa, Weirton

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable
Stayed 3 nights in Feb 2025

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ashlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and great hotel

Centrally located with easy access to all of Raleigh. Quiet. Comfortable. Spacious. Will stay again
Stayed 2 nights in Jan 2025