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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property

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Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Front of property - evening/night
Reception
Reception
Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Breakfast included
  • Housekeeping
  • Pool
  • Gym
$134
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Carolina State University
    ‪5 min drive‬
  • Lenovo Center
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 400 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area | 32-inch LCD TV with cable channels, TV

Studio Suite, 1 Queen Bed

8.4 out of 10
Very good
(17 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds

7.8 out of 10
Good
(28 reviews)
  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 400 sq ft
  • 2 bedrooms
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 398 sq ft
  • Sleeps 5
  • 1 King Bed

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About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel in Northwest Raleigh
This hotel features a fitness center, a 24-hour business center, and a seasonal outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites by Hilton Raleigh - Crabtree Valley features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 3 mi is available for guests. This business-friendly hotel also offers barbecue grills, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1000 reviews
Rating 8 - Good. 219 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Selina

Disliked: Cleanliness, property conditions & facilities
Staff was very friendly, however the hotel was not worth what I payed. The pictures were very deceptive. The entryway was nice, and smelled delightful, however the elevator was my first red flag. My room smelled so bad as soon as I walked in, dingy and old. The ceiling was falling, the floors were stained with what looked like blood and other things. The walls were stained with finger and hand prints. And worst of all, ROACHES! The room was gross. I didn’t even want to sit on the couch. Or lay in the bed. The front desk was kind enough to offer me another room, but I just wanted to leave. I hope they can make some updates, it was 100% not worth what I payed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Moshe

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really great stay, loved the room layout.. staff was friendly, place was clean, breakfast was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was ok would've preferred sausage or bacon than chicken other wise nice facility, if we go back to Raliegh, Nc thats were we'll stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Great experience
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice, but in need of some upgrades.

This is a nice hotel, but it is in need of an upgrade. For example, only one of two elevators was in working order, and the one that was in service didn't work all that well. There are stains on the carpet in the hallway going to the room we stayed in. Staff was friendly. I would stay there again. It is convenient to Crabb Tree Mall.
Stayed 1 night in Jun 2025

8/10 Good

David

Traveled with group
Liked: Amenities
It was clean and easy to get around .
Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities
Decor a bit dated. Carpets and wallpaper in hallways are worn. Staff very friendly, room very clean. Convenient location. Good value
Stayed 3 nights in May 2025

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Icemaker broken. No ice available elsewhere. Angela at friday breakfast was great. Sat breakfast without angela was disappointing and poorly stocked. Otherwise hotel great.
Stayed 2 nights in Jun 2025

6/10 Okay

Gena

Traveled with group
Liked: Staff & service, room comfort

Don’t pay for a balcony

My biggest issue was that I paid extra for a “balcony” room and there weren’t even any chairs on the balcony. The breakfast was ok, the happy hour was not good. The room was dark and lit poorly and most of our outlets were too loose to hold a plug. The lobby was nice, the pool wasn’t open yet and it was the 1st part of June! I expected more for this part of town
Stayed 2 nights in Jun 2025

10/10 Excellent

Ladan

Stayed 1 night in May 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff!! Great customer service!
Stayed 1 night in Jun 2025

10/10 Excellent

davita

Liked: Cleanliness, staff & service
Wish the pool was open and someone would of told me it was not open. Other than that it was an amazing stay.
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable stay.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Darian at check in totally excellent!
Stayed 1 night in Jun 2025

8/10 Good

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Was hard to get coffee in the morning though
Stayed 1 night in May 2025

10/10 Excellent

Deijah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Merlie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

8/10 Good

Gloria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We rested really well, I liked that you could not hear traffic going by, and the hotel overall was pretty quiet. The only problem we had was that there was no room for the couch to pullout for our Son, the dresser and tv was in the way.
Stayed 1 night in May 2025

4/10 Poor

Tiauna

Traveled with family and small children
Disliked: Amenities
The room was dirty and very dated. For the price of the room I was not impressed
Outlet was dirty
Thermostat was held together with masking tape
Stayed 1 night in May 2025

4/10 Poor

Xin

Stayed 1 night in May 2025

10/10 Excellent

julisa

Stayed 1 night in May 2025

6/10 Okay

William

Traveled with family
Liked: Amenities
I didn’t like the fact that there was no cold water in kitchen sink and there was no way to produce ice either. The water in the tub had to run for a least ten minutes before I got hot water to shower with
Stayed 4 nights in May 2025

6/10 Okay

Emily

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was disappointed that the pool was drained over the Memorial Day holiday weekend. Had I known, I would have booked a different hotel. Also the perfume smell in the lobby was overwhelming.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property, good price

It was great. Huge room(s), a full kitchen, it had everything. Was quiet and worth the money. I'll be staying there again.
Stayed 4 nights in May 2025

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and amenities
Stayed 2 nights in May 2025