Hyatt Place Chapel Hill / Southern Village

3.0 star property

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Photo gallery for Hyatt Place Chapel Hill / Southern Village

Lobby sitting area
Reception
In-room safe, desk, iron/ironing board, free cribs/infant beds
Outdoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Housekeeping

Explore the area

Map
3690 S. Columbia, Chapel Hill 27517, Chapel Hill, NC, 27517
  • University of North Carolina
    ‪3 min drive‬
  • UNC Medical Center
    ‪5 min drive‬
  • Franklin Street
    ‪6 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed, Accessible

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 390 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds, Accessible, Bathtub (2 Queen and 1 Sofa Bed with Tub)

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds (High Floor,2 Queen and 1 Sofa Bed)

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (2 Queen and 1 Sofa Bed)

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Chapel Hill / Southern Village

3-star Chapel Hill hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Chapel Hill / Southern Village offers 110 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with twin sofa beds. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Chapel Hill / Southern Village features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 1700 square feet (158 square meters) include conference space. This business-friendly hotel also offers a terrace, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Guests are offered a complimentary buffet breakfast each morning.
Onsite venue - This cocktail bar serves light fare only. Open 24 hours.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Tennis

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,700 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Chapel Hill Southern Village Hotel
Hyatt Place Southern Village Hotel
Hyatt Place Chapel Hill Southern Village
Hyatt Place Southern Village
Hyatt Place Chapel Hill / Southern Village Hotel
Hyatt Place Chapel Hill / Southern Village Chapel Hill
Hyatt Place Chapel Hill / Southern Village Hotel Chapel Hill

Hyatt Place Chapel Hill / Southern Village Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1002 reviews
Rating 8 - Good. 179 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great Aaahs relaxing stay. The staff were friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Adil Gokhan

Stayed 1 night in Dec 2024

10/10 Excellent

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathleen and Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The individuals behind the counter and near food bar were SO helpful and friendly. I’m an older woman and they helped me get my suitcase in the car, rekeyed my key, and brought my dog water. You have an especially competent and customer friendly staff. I came to go to the closing on a house here We’ll use Hyatt when our family visits.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Excellent staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Teretha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great Stay there for the UNC And NCS Game.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia Blanca

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided early check in which was very helpful and check out is at 12pm. Clean property. Pet friendly, which we love!
Stayed 1 night in Dec 2024

10/10 Excellent

Charles, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Charles

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious, updated, and very comfortable. Staff was friendly and helpful. Free breakfast and parking
Stayed 2 nights in Dec 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amy, Peachtree Corners

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient location however not walkable to UNC campus would recommend a car or car service
Stayed 1 night in Nov 2024

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but less convenient to the university
Stayed 1 night in Oct 2024

4/10 Poor

Donna, Arden

Disliked: Property conditions & facilities
It was out of the way, difficult to get in and out and very noisy all night long. Staff was very nice, minimal amenities, breakfast was ok because it was included.
Stayed 1 night in Nov 2024

10/10 Excellent

ROGER, Kenai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property lost power for a few hours so it was difficult getting ready for bed in the dark but the manager was very accommodating. We would stay here again next time we’re in Chapel Hill.
Stayed 1 night in Nov 2024

10/10 Excellent

Anne B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good football weekend option
Convenient location for UNC football game. Staff was friendly and helpful. Bar food was quite good. Room could hold a lot of people.
Stayed 1 night in Nov 2024

2/10 Terrible

Bryan

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Stayed 2 nights in Oct 2024

10/10 Excellent

Sol

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Stayed 1 night in Oct 2024