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Hyatt Place Durham Southpoint

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place Durham Southpoint

Outdoor pool, sun loungers
Lobby
Courtyard
Front of property
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
7840 NC 751 Hwy, Durham, NC, 27713
  • Streets at Southpoint Mall
    13 min walk
  • Research Triangle Park
    6 min drive
  • North Carolina Central University
    11 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

  • 275 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 281 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Guestroom Two Queens

Premium bedding, down comforters, pillowtop beds, in-room safe

Guestroom Two Queens

  • 275 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 236 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (High Floor)

  • 236 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

  • 331 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (High Floor)

  • 275 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Durham Southpoint

3-star Durham hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Durham Southpoint offers 164 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Place Durham Southpoint features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Complimentary self parking is available on site.

Hyatt Place Durham Southpoint has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Hyatt Place Durham Southpoint has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Durham Southpoint
Hyatt Place Durham
Hyatt Place Durham Southpoint
Hyatt Place Southpoint
Hyatt Place Southpoint Hotel
Hyatt Place Southpoint Hotel Durham
Hyatt Place Durham Southpoint Hotel
Hyatt Durham Southpoint Durham
Hyatt Place Durham Southpoint Hotel
Hyatt Place Durham Southpoint Durham
Hyatt Place Durham Southpoint Hotel Durham

Hyatt Place Durham Southpoint Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1004 reviews" "
Rating 8 - Good. 209 out of 1004 reviews" "
Rating 6 - Okay. 47 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chon Seong, Rancho Santa Margarita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staffs will set them apart. Donna was very nice and helpful. The hotel was clean and nice. Love their breakfast too. The team did a good job with the hotel. Keep up the good work!
Stayed 1 night in Oct 2024

10/10 Excellent

Angela Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean, quiet property with lots of options to eat and shop close by. The staff was all very friendly and we enjoyed our time there.
Stayed 3 nights in Oct 2024

10/10 Excellent

Phalla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything clean I love it
Stayed 2 nights in Sep 2024

10/10 Excellent

John, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet, and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Madalena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Delores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVE Hyatt southpoint! It’s my go to when visiting my son who’s in college in NC. I’m not too close to campus and not too far. The mall is nearby and so are a lot of great dining options. The staff there is AMAZING! They are always kind & so accommodating to me! I appreciate this Hyatt it feels like HOME
Stayed 3 nights in Sep 2024

10/10 Excellent

eleanor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff there are the icing on the cake Stay there when visiting our granddaughter at UNC
Stayed 1 night in Sep 2024

10/10 Excellent

Todd, Peyton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Will stay here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

BENJAMIN

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed in the suite. It had a big kitchen, but it was mostly useless since it didn't come with anything in it. Seriously, there were about 8 empty cabinets and drawers. No soap, paper towels, dishes or anything.
Stayed 2 nights in Sep 2024

10/10 Excellent

john

Liked: Amenities
It was good
Stayed 1 night in Sep 2024

8/10 Good

Xavier

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Some of the lights didn’t work and the elevator was making weird noises other than that it was pretty good not much entertaining the tv
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Inadequate parking
The stay was mostly unremarkable. I generally choose Hyatt when I am traveling, although this is the first time I have stayed at this particular one. My only frustration with this hotel was the parking. It was hard to determine which parking was actually the hotel’s, and I was warned to not park in the parking lots of the neighboring Aldi and restaurant. When I arrived back around 10 pm from dinner and a movie, all of the spots at the hotel were occupied, so I had to park in one of the furthest Aldi spots, worried that my rental car may get cited or something. I got up and moved the car the next morning before I checked out. They need to annex more spaces or do something else.
Stayed 1 night in Sep 2024

10/10 Excellent

Degunna Lakeisha, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property us beautiful
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jared Raymond, Carstairs

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the pool, the BBQ outside and the fact that Aldi grocery store is across the street. Staff were great.
Stayed 6 nights in Sep 2024

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are always so amazing and kind to me. ANYTHING that I need is always taken care of they really make this feel like home! I often stay for the visits I make to my son who is in college nearby. I had packages sent there and they made sure I received them even after I’d left. I APPRECIATE you guys so much!
Stayed 5 nights in Aug 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would have given it 5 stars, but there were no towels in the room when we arrived. We also learned that you have to request to have your room cleaned or they won't do it. Otherwise the front desk staff was great, the breakfast was not bad, and the location was very good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Heechul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

SUSAN, Willingboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations. The Hyatt Place Southpoint is now our Place to stay when we visit Durham. Beautiful lobby as you enter the property and the staff was very welcoming and attentive to our needs during the entire stay. Room was spacious, clean and comfortable. Delicious breakfast buffet, complete fitness center, outdoor pool and a cocktail bar available as well. The Hyatt Place Southpoint did not disappoint.
Stayed 6 nights in Aug 2024

8/10 Good

Rigoberto Garcia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Its a busy hotel, I liked that it was clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Stayed 2 nights in Aug 2024

10/10 Excellent

Natalie Daga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024