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Hyatt Place Durham Southpoint

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Durham Southpoint

Outdoor pool, sun loungers
Lobby
Courtyard
Premium bedding, down comforters, pillowtop beds, in-room safe
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
7840 NC 751 Hwy, Durham, NC, 27713
  • Streets at Southpoint Mall
    13 min walk
  • Research Triangle Park
    6 min drive
  • William and Ida Friday Center for Continuing Education
    7 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

  • 275 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 281 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Guestroom Two Queens

Premium bedding, down comforters, pillowtop beds, in-room safe

Guestroom Two Queens

  • 275 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 236 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (High Floor)

  • 236 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

  • 331 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (High Floor)

  • 275 sq ft
  • Sleeps 6
  • 2 Queen Beds

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Exterior

DoubleTree Suites by Hilton Raleigh - Durham

Pool
Free airport shuttle
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1068)
The price is $174
per night
$197 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Hyatt Place Durham Southpoint

3-star Durham hotel close to Streets at Southpoint Mall
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Durham Southpoint offers 164 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Place Durham Southpoint features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Hyatt Place Durham Southpoint has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Hyatt Place Durham Southpoint has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Durham Southpoint
Hyatt Place Durham
Hyatt Place Durham Southpoint
Hyatt Place Southpoint
Hyatt Place Southpoint Hotel
Hyatt Place Southpoint Hotel Durham
Hyatt Place Durham Southpoint Hotel
Hyatt Durham Southpoint Durham
Hyatt Place Durham Southpoint Hotel
Hyatt Place Durham Southpoint Durham
Hyatt Place Durham Southpoint Hotel Durham

Hyatt Place Durham Southpoint Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1027 reviews" "
Rating 8 - Good. 212 out of 1027 reviews" "
Rating 6 - Okay. 50 out of 1027 reviews" "
Rating 4 - Poor. 28 out of 1027 reviews" "
Rating 2 - Terrible. 21 out of 1027 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GR8
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Couple Staycation
Beautiful upgraded king suite. Salt water swim nine at night was such a treat. The shades are modern but a long line at top of bright sunlight perfectly hit my eyes in the morning. Ugh. However…. The best continental breakfast I have ever had at a hotel.
King suite
Nice little livingroom area
Glass door
Modern bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2024

10/10 Excellent

wallace, murfreesboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Aug 2024

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included and had good taste with some basic options. Hotel room and pool were clean, WiFi easily accessible and staff very friendly and helpful.
Stayed 2 nights in Aug 2024

8/10 Good

Cynthia

Liked: Staff & service
I liked the easy convenience and being surrounded by lots of shopping and restaurants. I didn’t like the seating at breakfast, could’ve been cleaner also
Stayed 7 nights in Aug 2024

2/10 Terrible

Naureen

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property was not what I expected for amenities or service. Their in house restaurant had nothing in stock to serve guests dinner, instead they had to doordash or walk across the parking lot to go to another restaurant when it's far more convenient to stay in house.. plus more revenue for the hotel, but their bar was fully stocked. The front desk does not communicate well with each other & it's as if it's a game if the restaurant is open or not, during check in we were told not to allow them to tell us it's closed.. yet we were made to believe it was. The pool, something I absolutely wanted to do on my mini vacation first time to NC, was closed for "maintenance" but the front desk agent says that's what they do in the events of a hurricane & that the front desk agent who had no idea it was shut down shouldn't have let two of us guests use it, but mind you, the door to get out to the pool was temporarily exit only. Again, not convenient for the guests to have to get out of the pool & walk all the way around to the front. Rules on the pool such as showering first are also not marked well, & breakfast isn't exactly explained either given it was my first time doing it all. I'm a housekeeper at a local Inn in MA so I know good quality standards when I see it, & I didn't even get the option of robes in the room OR a mini bar.. for the price my mother paid for us to stay, we absolutely expected far better quality than what we got. Bite the bullet & book at the Hilton!
Stayed 2 nights in Aug 2024

6/10 Okay

Jacqueline, Harvest

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2024

6/10 Okay

James Anthony

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall a good experience. Noel at the front desk was top notch!! The air conditioner stopped working in the evening when we returned and we were too tired to change rooms. They do not have a technician on staff on Sundays, so we suffered through it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Giulia

Stayed 1 night in Jul 2024

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very nice stay. Staff was very nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Stayed 2 nights in Aug 2024

8/10 Good

TOMEKA, Greenville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at the Hyatt in Raleigh (Brier Creek) all the time, but decided to stay at this one. I would have given it 5 stars, but I didn’t like the fact there was a community microwave. Instead of it being in the room(like all the other Hyatts) it was by the ice machine. They also didn’t make green omelettes for breakfast (like the other Hyatt). Overall the stay was fine. Would I go back? Probably not. I’m spoiled by the my favorite Hyatt in Raleigh, but I do recommend this hotel to people who need to be in Durham or close to Southpoint shopping and restaurants. It’s like right across the street, so that was a plus!
Stayed 2 nights in Jul 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Jaliylah, Torrance

Liked: Staff & service
The beds can use some upgrades. It was stiff and sunken. Towels were very dingy and rough. Afternoon/evening staff was phenomenal. 5 stars for Customer service.
Stayed 4 nights in Jul 2024

10/10 Excellent

LeAnna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. I stayed over the weekend and had no issues whatsoever. Very quiet and clean and the staff were very friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Charles Henry Pinkelton, Lewis Center

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Jul 2024

6/10 Okay

Sandra

Traveled with partner, Traveled with pets
Liked: Staff & service
Pool looked like the health inspector should be called. It was turning green. Outdoor pet area looked like trash hadn’t been emptied in weeks. Grass needs to be cut. Room was fine, except painting and towel bar were not level. Need a night light and lotion.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Stayed 1 night in Jul 2024

10/10 Excellent

A

Stayed 5 nights in Jul 2024