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Hyatt Place Durham Southpoint

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Durham Southpoint

Outdoor pool, sun loungers
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe
Front of property
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
7840 NC 751 Hwy, Durham, NC, 27713
  • Streets at Southpoint Mall
    ‪13 min walk‬
  • Research Triangle Park
    ‪6 min drive‬
  • University of North Carolina
    ‪9 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

  • 275 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 281 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Guestroom Two Queens

Premium bedding, down comforters, pillowtop beds, in-room safe

Guestroom Two Queens

  • 275 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 236 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (High Floor)

  • 236 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Private kitchen | Fridge, coffee/tea maker

Suite, 1 King Bed

  • 331 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (High Floor)

  • 275 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Durham Southpoint

3-star Durham hotel close to Streets at Southpoint Mall
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Durham Southpoint offers 164 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Place Durham Southpoint features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Complimentary self parking is available on site.

Hyatt Place Durham Southpoint has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.
Hyatt Place Durham Southpoint has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Durham Southpoint
Hyatt Place Durham
Hyatt Place Durham Southpoint
Hyatt Place Southpoint
Hyatt Place Southpoint Hotel
Hyatt Place Southpoint Hotel Durham
Hyatt Place Durham Southpoint Hotel
Hyatt Durham Southpoint Durham
Hyatt Place Durham Southpoint Hotel
Hyatt Place Durham Southpoint Durham
Hyatt Place Durham Southpoint Hotel Durham

Hyatt Place Durham Southpoint Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1009 reviews
Rating 8 - Good. 206 out of 1009 reviews
Rating 6 - Okay. 44 out of 1009 reviews
Rating 4 - Poor. 24 out of 1009 reviews
Rating 2 - Terrible. 20 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Blake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Feb 2025

8/10 Good

David, Peoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine. The free breakfast was good. Was there for four nights and they did not clean the room like they said they would. Fridge was loud and leaked. They charged us $2.69 for something we did not purchase and nobody was at the front desk when so tried to get it taken care of so now I will have to call them again.
Stayed 4 nights in Feb 2025

8/10 Good

Margaret

Liked: Staff & service, property conditions & facilities
Other then the mini fridge making a noise it was a pleasant stay! Breakfast was great. Staff friendly/helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great! LA made the best drinks!
Stayed 2 nights in Feb 2025

10/10 Excellent

eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are great especially Noel at the front desk
Stayed 1 night in Feb 2025

10/10 Excellent

Michael Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Hai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and parking
Stayed 2 nights in Feb 2025

10/10 Excellent

eric

Stayed 2 nights in Feb 2025

8/10 Good

Phillip

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Charles, Lewis Center

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Rose

Disliked: Cleanliness, staff & service, amenities
While checking in, the rude desk rep was on the phone with another guest...and left me standing, waiting for a good 5 minutes...and did not even bother to apologize, or even flick a smile once afterwards. The trash bins in my room were NOT emptied...one of the bath towels did NOT seem freshly cleaned...and the bed sheets were poorly tucked in. I did report this to another desk rep, and her response was rude as well. Did any of these desk reps get trained on how to greet and address guests?!? They all seemed so unprofessional. Also, the temperature in the rooms took forever to move up or down. I will never return to this location ever again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 2 nights in Jan 2025

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 2 nights in Jan 2025

6/10 Okay

Zahra

Business traveler
Rooms look old and dated
Stayed 4 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very polite staff. Great stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 1 night in Jan 2025

8/10 Good

james, statesville

Stayed 3 nights in Jan 2025

10/10 Excellent

Xavier

Stayed 2 nights in Nov 2024

10/10 Excellent

Barbara, Savannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, quiet, and convenient.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Audra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Constantly awesome!

Repeat stays and never disappoints. Friendly staff, comfortable rooms, and convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Exceptional front desk service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles Henry Pinkelton, Lewis Center

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to stay at this hotel everytime I come into town which is abut to three time a years
Stayed 4 nights in Jan 2025