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Quality Inn Raleigh Downtown

2.5 star property

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Photo gallery for Quality Inn Raleigh Downtown

Lobby
Lobby
Suite, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$80
includes taxes & fees
Jan 5 - Jan 6, 2026

Explore the area

View in a map
2539 S Saunders St, Raleigh, NC, 27603
  • Place, North Carolina State University
    ‪2 min drive‬
  • Place, Dorothea Dix Park
    ‪2 min drive‬
  • Place, North Carolina State Farmers Public Market
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About this property

Quality Inn Raleigh Downtown

Hotel in Southwest Raleigh
A fitness center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include RV/bus/truck parking.
Quality Inn Raleigh Downtown offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, laundry facilities, and RV/bus/truck parking. Complimentary self parking is available on site.

Quality Inn Raleigh Downtown is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Raleigh
Comfort Inn Raleigh
Quality Raleigh
Quality Inn Raleigh
Quality Raleigh Raleigh
Quality Inn Raleigh Downtown Hotel
Quality Inn Raleigh Downtown Raleigh
Quality Inn Raleigh Downtown Hotel Raleigh

Quality Inn Raleigh Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 225 out of 650 reviews
Rating 8 - Good. 193 out of 650 reviews
Rating 6 - Okay. 117 out of 650 reviews
Rating 4 - Poor. 52 out of 650 reviews
Rating 2 - Terrible. 63 out of 650 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Adrian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Eric

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Sep 2025

6/10 Okay

Melissa D

Stayed 1 night in Sep 2025

10/10 Excellent

Toney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Amenities
Family friendly, clean room, check in staff was so friendly, only thing that bothered us was a homeless person begging for money outside but honestly that’s everywhere these days.
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hotel that had very clean a nice room, with very friendly Desk staff and from time I checked in they always talked to me and asked how was my Day. The only issue was it had a small parking lot but I noticed trucks with Trailers were parking in the SAMS CLUB parking lot that tied into the hotel parking lot. Breakfast was the same as other quality inn I have stayed at except they did have very good frozen breakfast sandwiches to put in microwave to heat and wished they all did this. Neighborhood was a little shady so be sure to lock up and if you’re like me, I carry.
Stayed 3 nights in Aug 2025

2/10 Terrible

Rebekah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and breakfast had a good selection.
Stayed 1 night in Aug 2025

8/10 Good

Thad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Roxanne, Winston-Salem

Disliked: Staff & service
Should be nice, but left much to be desired.
Stayed 1 night in Jul 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unacceptable

As we pulled in at 9pm, there was a man begging at the turn into Quality Inn. When we checked in we were told there wasn’t a working elevator. The entrance had an old smell and shabby appearance. In the room, there was also a bad smell and the room was hot and stuffy with no AC on. The bed spreads were stained. The chair in the room had a big stain. We decided we couldn’t stay here. We didn’t feel safe and the dirty, shabby appearance made the hotel beyond disappointing. We’re trying to get our money back for the second night.
Stayed 2 nights in Aug 2025

10/10 Excellent

Carshenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sheena

Stayed 2 nights in Jul 2025

4/10 Poor

Cheyanne

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Won’t stay here again

Air conditioners barely worked, lightbulbs were very dim so you could barely see anything in your room (probably on purpose so you couldn’t see how dirty it was), the entire third floor smelled of mildew and the air just felt damp, the elevator made terrible metallic grinding noises and I was terrified to go on it. There was a large stain on my mattress that appeared to be dried blood. The stairwell had all the doors propped open with various objects (lamp, footstool, balled up towels). The door needed to be slammed or it wouldn’t lock, same with the refrigerator. I’m glad I was working for most of the weekend so I didn’t have to stay here much and I ended up checking out early so I wouldn’t have to be there any longer than I had to. At least I didn’t find bedbugs tho
Stayed 5 nights in Jul 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

LaTonya

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a really bad odor. It smelled like mildew and rotten food. We were too tired and it was too late in the night to complain. Room 313 smelled horrible.
Stayed 1 night in Jul 2025

8/10 Good

Roxanne, Winston-Salem

Liked: Cleanliness, staff & service
Nice for the price!
Stayed 1 night in Jul 2025

8/10 Good

Mohammad Mirwais

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this was a great place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Maryjane

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just stayed for two nights. We just needed a place to sleep while we check out Raleigh. Everything was great from checking in to checking out. Would stay here again. The price was very affordable.
Stayed 2 nights in Jul 2025

8/10 Good

Lina

Traveled with family and small children
Liked: Cleanliness, staff & service
Just need a little of remodeling
Stayed 1 night in Jun 2025

10/10 Excellent

Isiah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Taja

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025