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Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

2.0 star property

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Photo gallery for Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Lobby lounge
Desk, laptop workspace, blackout drapes, iron/ironing board
Interior
Vending machine
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
The current price is $84
includes taxes & fees
May 24 - May 25

Explore the area

View in a map
3921 Arrow Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪10 min walk‬
  • Place, Laurel Hills Park
    ‪2 min drive‬
  • Place, North Carolina State University
    ‪3 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior King Smoke Free

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior King Smoke Free

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Smoke Free)

8.0 out of 10
Very good
(45 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

8.4 out of 10
Very good
(11 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

8.0 out of 10
Very good
(11 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds (Smoke Free)

8.4 out of 10
Very good
(32 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Miscellaneous

Deluxe Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Smoke Free)

Miscellaneous

Superior Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds (Smoke Free)

  • Sleeps 4
  • Free WiFi

Superior King Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Deluxe Room, Non-Smoking

  • Sleeps 4
  • Free WiFi

Deluxe King Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

Ada Deluxe 2 Queen Beds With Roll-in Shower Smoke Free

  • Sleeps 4
  • Free WiFi

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About this property

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Hotel in North Hills
Along with coffee/tea in a common area, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Change of towels is available on request.
Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center offers 61 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 80 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Americas Best Value Inn Crabtree

Americas Best Value Inn Crabtree Motel

Americas Best Value Inn Crabtree Motel Raleigh

Americas Best Value Inn Crabtree Raleigh

Americas Best Value Inn Raleigh

Americas Best Value Inn Raleigh Crabtree

Americas Best Value Inn Crabtree Raleigh Motel

Americas Best Value Inn Crabtree Raleigh Hotel Raleigh

Red Roof Inn Raleigh Crabtree Valley Motel

Red Roof Inn Raleigh Crabtree Valley

Red Roof Raleigh Crabtree Val

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 145 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Chiquita

Stayed 1 night in Feb 2026

4/10 Poor

Paul, Reno

Disliked: Cleanliness, amenities, property conditions & facilities
The desk staff was friendly and helpful, but I felt like the housekeeping staff lacked an interest in the guests. My room was not cleaned or serviced during my 3 night stay. I observed the floor in the hallway being swept but not vacuumed and only once did I observe the floor being mopped. It was damp mopped using a hand towel or similar rag attached to the mop handle. I don't remember seeing a mop bucket. The bottom of my feet were black with dirt from the floor in my room. The guest laundry was being used by staff for sheets and rags. I had to wait a day to use the washer and dryer. I extended my stay in Raleigh but move to another hotel.
Stayed 3 nights in Feb 2026

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Staff was okay. Room was clean. Hallsways needs some upgrade. The pillows were horrible please get new bigger pillows.
Stayed 2 nights in Feb 2026

10/10 Excellent

Diyana

Stayed 1 night in Feb 2026

6/10 Okay

Yvonne

Room condition was good.Staff was courteous. However had to ask for bed to be charged after staying 2 days.
Stayed 4 nights in Feb 2026

10/10 Excellent

Tasha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was nice and very helpful
Stayed 3 nights in Feb 2026

2/10 Terrible

Chris

Liked: Amenities
Disliked: Cleanliness, staff & service
The staff is great except for the top person. Outside was dirty as well. Dont recommend at all
Stayed 1 night in Feb 2026

6/10 Okay

Marcus

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Only one wash rag and no soap for bath.. also no elevator and tv remote didn’t work properly.
Stayed 1 night in Feb 2026

6/10 Okay

Rosario

Traveled with pets
Disliked: Property conditions & facilities
The rooms and building smells. Carpets in hallways are really dirty. I did love the bed and bedding
Stayed 1 night in Feb 2026

10/10 Excellent

Chris

Stayed 1 night in Feb 2026

10/10 Excellent

Trevor

Stayed 1 night in Feb 2026

2/10 Terrible

Mads

Disliked: Cleanliness, amenities
Bed spread was ripped, the tv didn’t even have cable, was told by staff they only change bedding every three days. Just overall gross
Stayed 2 nights in Feb 2026

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Good.
Stayed 1 night in Jan 2026

8/10 Good

Jimmy

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes and yes
Stayed 2 nights in Dec 2025

8/10 Good

J.H.

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes rooms very clean. Staff very professional.
Stayed 2 nights in Feb 2026

2/10 Terrible

Antoinette

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The most uncomfortable room ever. I know its budget travel and not the Ritz, but if you're going to have a hotel why not try to do it well, at least. Everything sub par. Little slivers of soap, horrible toilet paper, useless pillows, holes in the comforter, bed sunken in, cheap little wall blow dryer, tiny little t.v. Seriously, quit being so cheap and upgrade to some decent basics for your guests. No elevator either. Showed up and the front desk guy was out talking to the police. Not worth the price. There are tons of other budget friendly hotels in the area
Stayed 1 night in Feb 2026

8/10 Good

Louise

Stayed 1 night in Feb 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
The best service in Raleigh nc
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 3 nights in Nov 2025

10/10 Excellent

Johnny

Stayed 1 night in Jan 2026

8/10 Good

Connor

Business traveler
Liked: Cleanliness
Clean room, friendly staff. Definitely older hotel, but amenities were good for the price.
Stayed 1 night in Jan 2026

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff! Hands down- Ms Kim made my stay uneventful and accomadating. She made me believe in customer service again. We had a last minute mix-up with accomadations for a family funeral. We made the reservations online at 10pm. Called to confirm because we were coming in very late. All of the inside rooms were occupied. But the next morning, Ms Kim made things happen. She made a "situation of unfortunate events" into a stress free stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Trevor

Stayed 1 night in Jan 2026