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Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

2.0 star property

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Photo gallery for Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Vending machine
Lobby
Vending machine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
$79
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
3921 Arrow Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪10 min walk‬
  • Place, North Carolina State University
    ‪4 min drive‬
  • Place, Lenovo Center
    ‪5 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Smoke Free)

8.0 out of 10
Very good
(39 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

8.4 out of 10
Very good
(7 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

7.4 out of 10
Good
(8 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds (Smoke Free)

8.4 out of 10
Very good
(25 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Hotel in North Hills
Along with coffee/tea in a common area, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Change of towels is available on request.
Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center offers 61 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Americas Best Value Inn Crabtree
Americas Best Value Inn Crabtree Motel
Americas Best Value Inn Crabtree Motel Raleigh
Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Raleigh
Americas Best Value Inn Raleigh Crabtree
Americas Best Value Inn Crabtree Raleigh Motel
Americas Best Value Inn Crabtree Raleigh Hotel Raleigh
Red Roof Inn Raleigh Crabtree Valley Motel
Red Roof Inn Raleigh Crabtree Valley
Red Roof Raleigh Crabtree Val

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 425 out of 1004 reviews
Rating 8 - Good. 279 out of 1004 reviews
Rating 6 - Okay. 155 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 74 out of 1004 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Tammie

Traveled with family
Disliked: Staff & service, amenities
No one was at the front desk to check me in. I had to wait 15 minutes. The bed was extremely uncomfortable, needs better mattresses.
Stayed 1 night in Jul 2025

10/10 Excellent

Caprice, Cordova

Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The clean rooms are amazing service!
Stayed 2 nights in Jul 2025

4/10 Poor

Jody

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth it.

The bedding is poor. Flat pillows, One thin bedspread and no blankets. Very noisey metal frame. Smelled bad. The carpet in the hallways was dirty, the windows so dirty you could barely see through them.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Unsatisfied Customer

This hotel needs some updates This faculty is old and outdated from limited parking spaces to old smelly carpet in the hallways to hard flat mattresses and mold on the windows and A/C units. I didn’t feel safe and could not sleep due to very loud noises coming from the hallway with a dog barking at 2:45am, people slamming doors all night long. This was a high traffic area for an overnight stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Timothy

Traveled with group
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Kristen

Disliked: Amenities
We had a nice quiet stay. The front desk personnel were professional and helpful. The location was convenient as well. Keep in mind that you get what you pay for. That being said, I would stay here again.
Stayed 2 nights in Jul 2025

8/10 Good

April

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

George

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and smelled of smoke and disinfectant. The furniture was mismatched and beat up. There appeared to be people living long term in some of the rooms. I did not stay the night. Definitely cannot recommend.
Stayed 1 night in Jul 2025

2/10 Terrible

Kyra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Business traveler, Traveled with partner
Liked: Cleanliness
I have stayed here before and will be coming back. It’s right beside the mall so lots of different dining options.
Stayed 2 nights in Jun 2025

8/10 Good

Olivia

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
While the outside and public areas of the hotel were lackluster at best, the service was nice and the room was clean and comformtable.
Stayed 2 nights in Jun 2025

6/10 Okay

Angela

Liked: Staff & service

You get what you pay for

You get what you pay for. Pros: Room was clean Staff was nice Cons: NO elevator Clorox smell in bathroom was overwhelming Beds were not comfortable at all Very little water pressure in shower. The SMELL in the hallway and stairwells was HORRIBLE!!! With it being a pet friendly hotel, if they are going to leave carpet in the halls and stairs, maybe clean it often? Because the smell was BAD.
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accesible
Stayed 2 nights in Jun 2025

6/10 Okay

Loretta

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Had to be dog friendly. Coffee was not good Maybe not fresh
Stayed 1 night in Jun 2025

6/10 Okay

Ayman

Disliked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Harvey, Sneads Ferry

Stayed 2 nights in Jun 2025

8/10 Good

Lauren

Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I wish the coffee was better
Stayed 2 nights in Jun 2025

10/10 Excellent

wrestling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a good location, easy parking, breakfast available. Quite happily stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Janet

Stayed 1 night in Jun 2025

6/10 Okay

CLARIBEL

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
They say you get what you pay for, but in this case, we paid more than what it was worth. The staff is very attentive and helpful, but the stench in the lobby and rooms is strong. There are homeless people hanging around the motel's parking lot. it was only one night.
Stayed 1 night in Jun 2025