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Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

2.0 star property

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Photo gallery for Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Vending machine
Vending machine

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
$79
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
3921 Arrow Dr, Raleigh, NC, 27612
  • Place, Crabtree Valley Mall
    ‪10 min walk‬
  • Place, North Carolina State University
    ‪4 min drive‬
  • Place, Lenovo Center
    ‪5 min drive‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed (Smoke Free)

8.4 out of 10
Very good
(7 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds (Smoke Free)

8.4 out of 10
Very good
(25 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower, Smoke Free)

7.4 out of 10
Good
(8 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (Smoke Free)

8.0 out of 10
Very good
(39 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center

Hotel in North Hills
Along with coffee/tea in a common area, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Change of towels is available on request.
Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center offers 61 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Americas Best Value Inn Crabtree
Americas Best Value Inn Crabtree Motel
Americas Best Value Inn Crabtree Motel Raleigh
Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Raleigh
Americas Best Value Inn Raleigh Crabtree
Americas Best Value Inn Crabtree Raleigh Motel
Americas Best Value Inn Crabtree Raleigh Hotel Raleigh
Red Roof Inn Raleigh Crabtree Valley Motel
Red Roof Inn Raleigh Crabtree Valley
Red Roof Raleigh Crabtree Val

Red Roof Inn Raleigh - North-Crabtree Mall/Lenovo Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 75 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Olivia

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
While the outside and public areas of the hotel were lackluster at best, the service was nice and the room was clean and comformtable.
Stayed 2 nights in Jun 2025

6/10 Okay

Angela

Liked: Staff & service

You get what you pay for

You get what you pay for. Pros: Room was clean Staff was nice Cons: NO elevator Clorox smell in bathroom was overwhelming Beds were not comfortable at all Very little water pressure in shower. The SMELL in the hallway and stairwells was HORRIBLE!!! With it being a pet friendly hotel, if they are going to leave carpet in the halls and stairs, maybe clean it often? Because the smell was BAD.
Stayed 1 night in Jun 2025

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accesible
Stayed 2 nights in Jun 2025

6/10 Okay

Loretta

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Had to be dog friendly. Coffee was not good Maybe not fresh
Stayed 1 night in Jun 2025

6/10 Okay

Ayman

Disliked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Harvey, Sneads Ferry

Stayed 2 nights in Jun 2025

8/10 Good

Lauren

Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I wish the coffee was better
Stayed 2 nights in Jun 2025

10/10 Excellent

wrestling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in a good location, easy parking, breakfast available. Quite happily stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Janet

Stayed 1 night in Jun 2025

6/10 Okay

CLARIBEL

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
They say you get what you pay for, but in this case, we paid more than what it was worth. The staff is very attentive and helpful, but the stench in the lobby and rooms is strong. There are homeless people hanging around the motel's parking lot. it was only one night.
Stayed 1 night in Jun 2025

10/10 Excellent

wrestling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and rooms
Stayed 1 night in Jun 2025

6/10 Okay

Mariel

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great location, clean rooms, quiet property, and coffee was helpful. Only problem for me was that the inside and outside of the inn smelled strongly, something close to marijuana. I have a sensitivity to smell, so I had to buy a room spray from a nearby Target to mask the smell. Otherwise, the experience was decent and commute to shopping centers was good. Rated 3 but it was more of a 3.5.
Stayed 2 nights in Jun 2025

10/10 Excellent

RODERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet stay. Near everything! Walking distance to outlet mall and tons of restaurants. Maids came around every day to refresh rooms. Bout exits to highway around the corner and made it convenient to travel both ways.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sheniece

Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
No elevator to the 3rd floor
Stayed 1 night in Jun 2025

2/10 Terrible

Grace

Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Stayed 2 nights in May 2025

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
I love how wonderful the staff is as well as price and location. Everything about my stay has been amazing. Thank you guys.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Russell

Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 3 nights in Jun 2025

8/10 Good

Kenyette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice. Only complaint was I only had was one wash cloth in the room. Definitely needed more.
Stayed 1 night in Jun 2025