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Renaissance Raleigh North Hills Hotel

3.5 star property

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Photo gallery for Renaissance Raleigh North Hills Hotel

Front of property - evening/night
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Library
Reception
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar

Explore the area

Map
4100 Main At North Hills Street, Raleigh, NC, 27609
  • North Hills Shopping Center
    ‪1 min walk‬
  • Crabtree Valley Mall
    ‪4 min drive‬
  • Lenovo Center
    ‪8 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, Multiple Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, Multiple Beds

  • 312 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Designer toiletries, hair dryer, towels

Deluxe Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Designer toiletries, hair dryer, towels

Deluxe Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Club Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Multiple Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Club Room, Multiple Beds

  • 312 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Designer toiletries, hair dryer, towels

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Designer toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Tub)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Club Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Designer toiletries, hair dryer, towels

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Designer toiletries, hair dryer, towels

Club Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Renaissance Raleigh North Hills Hotel

3.5-star Raleigh hotel, connected to a shopping center in North Hills
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, valet parking, and conference space. Housekeeping is available on request.
Renaissance Raleigh North Hills Hotel offers 229 accommodations with iPod docking stations and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Raleigh hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 9 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 11093 square feet (1031 square meters) include conference space. This business-friendly hotel also offers a fitness center, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

Renaissance Raleigh North Hills Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
41Hundred - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 41Hundred

Things to do

  • Gym
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11,093 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 27 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Raleigh North Hills
Raleigh North Hills Hotel
Renaissance Hills Hotel
Renaissance Hotel Raleigh North Hills
Renaissance Raleigh North
Renaissance Raleigh North Hills
Renaissance Raleigh North Hills Hotel
Renaissance Raleigh North Hills Hotel Raleigh
Renaissance Raleigh Hills
Renaissance Raleigh Hills
Renaissance Raleigh North Hills Hotel Hotel
Renaissance Raleigh North Hills Hotel Raleigh
Renaissance Raleigh North Hills Hotel Hotel Raleigh

Renaissance Raleigh North Hills Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Monquetta

Disliked: Staff & service, room comfort

Not a good Hotel experience

The hotel said you all didnt book my room correct and when i arrived they didnt have a room. They then gave me a downgraded room and when i went to pay for the incidental deposit they recharged me the full price of the room again $317 extra an then tells me they issued a refund and its up to my bank when the money returns back to my card. This was a horrible experience!
Stayed 1 night in Mar 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service and area
Stayed 1 night in Feb 2025

6/10 Okay

Toni

Business traveler
Liked: Cleanliness, staff & service

It’s ok.

The staff were very friendly. I felt the amenities in the room were basic. The refrigerator did not work. Or was working but not cooling well. I don’t think I’d stay there again. I think the price is attributed to the location rather than the quality itself.
Stayed 1 night in Feb 2025

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hector, High Point

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about my stay and would book again.
Stayed 1 night in Feb 2025

4/10 Poor

Don

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Blown 5 year anniversary

We were very disappointed with our stay. We were traveling for our anniversary and were referred to this hotel. Issue #1. The elevator from the parking deck was out with no sign to indicate this. After a night on the town, we returned to the hotel and had to walk around to the front of the hotel with luggage in tow from the parking deck in the cold at midnight. We complained to the front desk & he casually advised the elevator was down. I explained there was no sign posted which was so upsetting. Issue #2 When we get to the room the heat in our room was out and only blowing cool air. The maintenance guy came to check it and it resulted in us having to pack up and move to another room after midnight. Issue #3. We had to call to the front desk because our room had no wash clothes only hand towels and towels. Overall this hotel is too pricey to deliver this mediocrity. I doubt I will be returning and will certainly share my experience.
Stayed 1 night in Feb 2025

2/10 Terrible

Clark

Disliked: Cleanliness, staff & service, property conditions & facilities
Not happy
Stayed 1 night in Feb 2025

10/10 Excellent

Juan

Stayed 1 night in Feb 2025

10/10 Excellent

Nathalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Costumer service was excellent. Room was very cozy and clean. The front desk had made a mistake on our room number but after realizing it, they gave us a complimentary breakfast for there mistake, which was super nice of them! Would definitely stay here again and recommend to others!
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, dining and shopping is walkable.
Stayed 1 night in Feb 2025

10/10 Excellent

Nataly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was really nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenient location with lots of shopping and dining.
Stayed 1 night in Feb 2025

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , friendly staff. Awesome services.
Stayed 1 night in Jan 2025

8/10 Good

lionel

Stayed 1 night in Jan 2025

4/10 Poor

Aimee

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Lee Ann, Huron

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

8/10 Good

peter

Liked: Cleanliness, staff & service
w
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and property
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Bathmat was ragged. Coffee creamer was out of date and curdled in the coffee. Too few real sugar packets. No info regarding breakfast or lunch.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 2 nights in Jan 2025