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Sheraton Raleigh Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Raleigh Hotel

View from property
Premium bedding, down comforters, in-room safe, desk
Meeting facility
Daily full breakfast for a fee
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Housekeeping
  • Breakfast available
  • Room service

Explore the area

Map
421 S Salisbury St, Raleigh, NC, 27601
  • Raleigh Convention Center
    ‪2 min walk‬
  • Red Hat Amphitheater
    ‪5 min walk‬
  • Duke Energy Center for the Performing Arts
    ‪6 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪19 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

Lounge

Club Room, 2 Queen Beds

  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Traditional Room, 1 King Bed

  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed

  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Raleigh Marriott City Center

Pool
Hot Tub
Pet friendly
Free WiFi
4.6 out of 5, Wonderful, (1001)
The price is $339
per night
$384 total
includes taxes & fees
Feb 5 - Feb 6
Raleigh Marriott City Center

About this property

Sheraton Raleigh Hotel

3.5-star hotel in Downtown Raleigh
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Sheraton Raleigh Hotel offers 353 air-conditioned accommodations with video-game consoles and safes. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 13003 square feet (1208 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Sheraton Raleigh Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Jimmy V's Osteria + Bar - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Cafe Sienna - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Sienna
  • Jimmy V's Osteria + Bar

Things to do

  • Gym

Family friendly

  • Free crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 14 per person
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Raleigh Sheraton
Raleigh Sheraton Hotel
Sheraton Hotel Raleigh
Sheraton Raleigh
Sheraton Raleigh Hotel
Sheraton Raleigh Hotel Hotel
Sheraton Raleigh Hotel Raleigh
Sheraton Raleigh Hotel Hotel Raleigh

Sheraton Raleigh Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 453 out of 1001 reviews" "
Rating 8 - Good. 271 out of 1001 reviews" "
Rating 6 - Okay. 141 out of 1001 reviews" "
Rating 4 - Poor. 84 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald, Hickory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to restaurants and event center. Clean and friendly atmosphere.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Staff were friendly and helpful. Rooms were comfortable as well.
Stayed 3 nights in Oct 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need handicap toilets and better pillows. Other than that it was pleasant.
Stayed 1 night in Oct 2024

6/10 Okay

Chrissy

Business traveler
Stayed 1 night in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

LaKesia

Stayed 3 nights in Oct 2024

10/10 Excellent

matt

Stayed 4 nights in Sep 2024

2/10 Terrible

ilisha

Traveled with partner
Disliked: Cleanliness, staff & service
For the cost of the room total being over $400 there should have not been anything wrong. The first room had bed bugs and when switched we did not have any linen. We were given a later check out because I wanted my actual money back. I was too tired to argue but I will not be going back!
Stayed 1 night in Oct 2024

6/10 Okay

JANET

Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean and spacious enough for two people. Thought the charge for parking was outrageous. Granted there was a big event that weekend, but with room rates being so expensive already you would expect the guests to have a parking pass or something to enable them to come and go as that please instead of charging them every time they leave the the parking area.
Stayed 3 nights in Sep 2024

4/10 Poor

Melissa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Courtney, Shelburne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Sheraton. Friendly staff, hotel was clean, comfortable and had nice decor. Great location. Only complaint was that there was no mini fridge in our room. Otherwise, wonderful experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

8/10 Good

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence

Stayed 2 nights in Sep 2024

4/10 Poor

Joshua

Stayed 1 night in Aug 2024

10/10 Excellent

Lynette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful. The room was very clean and quiet
Stayed 1 night in Sep 2024

6/10 Okay

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not too bad, but I wish there was a free parking lot because I had to pay for parking for there and at the Marbles Kids Museum
Stayed 1 night in Sep 2024

10/10 Excellent

Jacalyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Mark, Dallas

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Best way to say it is literally lipstick on a pig. You can’t put fake wood floor in a room (badly I might add), throw in a new headboard and faucet on the sink and expect it to be updated! Lots of improvements needed. You can tell many years ago this was probably a really great property. Had dinner two nights at the Johnny V’s. One was just ok, the second was awful. Pizza was undercooked with a soggy crust…everything slid right off each piece! Just no attention to doing it right! Overall the property just felt sticky. All the floors had this waxy sticky feel from the restaurant to the lobby to the room. The parking here is unexplained! I parked in one of the garages across the street as told, but told by 3 people 3 different stories of the fact that I was in the right or wrong garage and directions of where to park and how to pay for it just not clear at all. Bathroom was AWFUL. Dirty, cobwebs with spiders, hairs all over including the stack of towels. Plus the room had no fridge which I miss having. Oh! …and the room door had been painted so many times and the humidity made my door stick every single time I opened it from the inside or outside. Just not a good experience and will choose a different property the next time I have to visit for business.
Stayed 3 nights in Sep 2024