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The Carolina Inn, a Destination by Hyatt Hotel

4.5 star property

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Photo gallery for The Carolina Inn, a Destination by Hyatt Hotel

Lobby
Meeting facility
Sports facility
Terrace/patio
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk
  • Free WiFi
$322
includes taxes & fees
Sep 25 - Sep 26

Explore the area

View in a map
211 Pittsboro Street, Chapel Hill, NC, 27516
  • University of North Carolina
    ‪1 min walk‬
  • Kenan Stadium
    ‪10 min walk‬
  • UNC Medical Center
    ‪12 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, Accessible (Shower)

8.0 out of 10
Very good
(1 review)
  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (with Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(24 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

The Carolina Inn, a Destination by Hyatt Hotel

Chapel Hill hotel steps from University of North Carolina
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business center, valet parking, and a microwave in a common area.
The Carolina Inn, a Destination by Hyatt Hotel offers 185 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Chapel Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 14000 square feet (1301 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and a vending machine. A complimentary area shuttle within 5 mi is available for guests. Onsite parking is available (surcharge), along with a car charging station.

The Carolina Inn, a Destination by Hyatt Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge.
Carolina Crossroads - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carolina Crossroads

Things to do

  • 24-hour gym
  • Piano

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carolina Destination Hotels Resorts
Carolina Inn Destination Hotels & Resorts
Carolina Resorts
Inn Destination Hotels & Resorts
Carolina Inn Destination Hotels Resorts
Inn Destination Hotels Resorts
Carolina Inn Destination Hotel
Inn Destination Hotel
The Carolina Inn Destination Hotels Resorts
Carolina Inn
The Carolina Inn a Destination by Hyatt Hotel
The Carolina Inn, a Destination by Hyatt Hotel Hotel
The Carolina Inn, a Destination by Hyatt Hotel Chapel Hill
The Carolina Inn, a Destination by Hyatt Hotel Hotel Chapel Hill

The Carolina Inn, a Destination by Hyatt Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 826 out of 1001 reviews
Rating 8 - Good. 127 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Stayed 2 nights in Apr 2025

10/10 Excellent

Kari

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn, Seattle

Stayed 3 nights in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Flora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and so accommodating! Beautiful hotel and surroundings.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all things UNC
Stayed 1 night in Apr 2025

6/10 Okay

B.J.

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

A disappointment.

Room phone did not work all week. I could not reach the front desk or concierge. Wake up did not work and almost missed the plane. Sent engineer dept twice and did not work. I travelled alone and very uncomfortable. Admin. said it is o k if I write a poor review since it would not affect them. Also, drawers had a terrible odor and I had to wash everything when I arrived home. A pretty place with uncaring mgt. So disappointed. I need to return and now have to find another place to stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Marianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Carolina Inn is amazing. The service we received was beyond what we expected. We would definitely go back.
Stayed 3 nights in Mar 2025

10/10 Excellent

ritchie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb choice for those visiting the UNC campus.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, beautiful aesthetic. Comfy beds. Prime location!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen, Niskayuna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - looking forward to seeing the UNC campus
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for campus tour and The Carolina Inn feels like boutique hotel with rich history, fabulous decor, lovely restaurant and adorable coffee shop! Definitely will be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Josephine

Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Always fantastic
Stayed 2 nights in Feb 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
First time being in North Carolina for my husband to enjoy seeing UNC and this might be the best hotel we ever stayed. Good vibes and good people we encountered.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eileen

Liked: Staff & service, property conditions & facilities
Beautiful interior design.
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025